If you are qualified to receive Veterans benefits contact Veterans United to handle your your VA loan. Totally professional, responsible, and knowledgeable for any questions regarding your real estate transaction. Best service I have encountered in my life!!
Communication was excellent! They were always available for any issues!
We are finding more and more wrong with the house.I got fucked in this, and I wish I never did this.
This team reminded me that as a veteran I had some special benefits and they helped me to maximize my buying power with comfort and ease. This was a big decision for me, and I can not say enough times how much their confidence helped me out!!
I am sorry I have to say this, but this second time around started out great tell the end.
I feel that Jon was pre-occupied in his work in and out of the office.
Getting final numbers was a tragedy and more work is needed to have final numbers and response to the client.
Response from Veterans United
Hi Devon,
I’m really sorry to hear that this second experience didn’t end the way you hoped. When things start out strong, it’s disappointing to feel the communication slip or to be left waiting on final numbers. That part of the process can be stressful, and you deserved clearer updates as everything came together.
I’d really like for my advocates to have the chance to look into what happened and make sure your feedback is fully reviewed. If you’re open to it, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. My team is here from 9 a.m. to 5 p.m. Central Time, and if you reach out after hours we’ll typically follow up the next business day.
Thank you for taking the time to share this with me. I’m here if you’d like to talk more about your experience.
Great group of professionals have done and OUTSTANDING job with me. I will gladly recommend them to other veterans.
My team was AMAZING in going the extra mile. Chris constantly kept me in the loop and was willing to answer any questions. I would recommend them to anyone requiring a home loan
Kim and her team went to bat for me 100% and they will never know how much I truly appreciate them!!
Wonderful! Best mortgage place ever!
Lucky to have veterans united very easy to work with
