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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

188

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
161
4
22
3
2
2
2
1
1

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Showing all 188 reviews

4.5 out of 5 Stars
Would Recommend

Tiffanie was amazing,and kept me felling confident dealing with veterans united.She is a great asset to the vmcompany..Jake and her are a dynamic duo!!!!! I expect to continue to have a good relationship with veterans united.I work w many military /civilians & will spread the word!Thanks!Regards,LeRoy

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

The staff were welcoming from the very start of our journey with Veterans United.

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

2.5 out of 5 Stars

Rarely return calls, texts, emails

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

A helpful resource for first-time home buyers would have been a quick reference guide on the process (i.e. timeline, common fees, roadblocks to closing)

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Jessica and Paul were amazing to work with! Made the process so easy!

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Paul and his were professional, honest, and got the job done in a timely manner. I would highly recommend Paul Perez and Jake West.

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

The communication between team members and the underwriter could be improved on. There were some last minute surprises that could have been prevented had the underwriter determined that some documents would not adequately meet requirements. This should not be happening the day prior to closing.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

They told me exactly what I would be expecting as far as cash to close and what I’d be paying for.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Seamless

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Exceptional experience that was seamless and customer oriented/focused. Answered all my questions and decreased many apprehensions.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Very frustrating and stressful, but complete.thank you,ray

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

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See all 188 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.