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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

320

Total Customer Reviews

97.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
254
4
52
3
7
2
2
1
5

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Showing all 320 reviews

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United above others. Their representatives share in their customers experiences; no small thing, as home buying can be stressful.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

I worked with Miguel ROSINSKI and his team when I secured my first mortgage. The process was smooth and pain free from start to end. Veterans United got me a phenomenal rate on my VA home loan. Miguel was straight forward and honest throughout the entire process. If I had questions he had an answer fast and allways got back to me in a very acceptable and timely manner. I feel that Veterans United and Miguel ROSINSKI are so squared away that I would recommend them to anyone. If your looking for the right horse to place a bet on , put your money on Veterans United, because they are sure to get you across the finish line.

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

The Entire Team was Amazing! Excellent communication from day one! They were always on top of everything. Jessica addressed my numerous concerns! This was a VA Jumbo Loan for a high dollar amount and they handled it like True professionals. I would strongly recommend using Jessica and Jennifer if you’re planning on buying a home.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Everyone was great and very helpful. Always available to answer questions when I had them and very patient with me through the whole process

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

4 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

0.5 out of 5 Stars

Do not go with Tiffany Ramirez Parado. I hear great things about veterans United we were actually recommend by my sister who loved her experience. We were just unfortunate I think to have a really bad, unprofessional, and very sneaky loan officer.

Response from Veterans United

Thank you for your comments Abel. Our Client Advocate team would like to know more about what caused you to feel this way. Please reach out if you are able to provide details or examples of your experience.

1 out of 5 Stars

no comment

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

The process was a lot easier than I thought it would be. Uploading documents was so easy and saved us the time of taking anything to get printed or scanned. I thought the to do checklist was awesome because we always new what to get together and and it was received instantly.

Production Manager: Jessica Palmer

NMLS# 527704

2.5 out of 5 Stars

Be prepared for the process to take considerable time to approve and be prepared to wait.

Response from Veterans United

Thank you for your advice Rosalie. This is excellent information for home shoppers to know. Some loans are more complicated than others, and can lead to a longer than average closing time. Regardless of the type of loan, we have the expertise to assist in each step of the process. We also have a dedicated Client Advocate team here to assist Veterans during and after a home purchase. Please contact us if we can be of any assistance to you in the future.

5 out of 5 Stars
Would Recommend

If we ever go through this process again, we will 100% choose to go through them again. Everyone we worked with was knowledgeable, responsive, and friendly. We highly recommend them to anyone going through the process.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Our realtor actually pointed me in Veterans United direction and we are so glad she did. Very helpful if I had any questions, and the checklist ensures you get all your documents you need for such a paperwork intensive process. I am already recommending friends who are buying a home towards using Veterans United.

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

The Veterans United website that we had access to during our home purchase was amazing. It allowed for easy access to allow us to upload and view documents, along with keeping track of what still needed to be completed, and where we were at during the whole process.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

If you choose to go with Veterans United they will make the process very easy for you. Everyone that we worked with had very positive attitudes and energy. Very good option to go with.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Thank you for all you do for veterans in this fine country of ours.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

The best home buying experience I have ever had. Jessica and Jennifer were wonderful to work with.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Veterans United took out all of the stress and were always available to us throughout this seamless process, even offering the best rates. Second to none. Jessica Palmer and Jennifer Lopez were outstanding.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Veterans United was such a great experience. I am not a first time home buyer and everything from their professional courtesy to their secure and easy to use web site added value to our relationship. These attributes during such an important time in a families life truly made a difference for us. With multiple home purchases and over 45 years of service in our household- we highly recommend Veterans United.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veterans United was so great! Everything went smoothly from start to finish. Miguel was very personable and great and keeping you informed and answering all questions.

Loan Officer: Miguel Rosinski

NMLS# 1828298

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

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See all 320 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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- or visit us at -
3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.