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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

211

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
183
4
23
3
2
2
2
1
1

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Showing all 211 reviews

5 out of 5 Stars
Would Recommend

It was a pleasant experience and the whole loan process went well.Brannon was the first person I spoke with and he was real courteous and understanding in helping me iron out a few concerns I had.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Tiffanie Prado-Ramirez was AWESOME!!! She went over and above in helping me get this loan. My situation was difficult but she never gave up. It took a little longer but she was there keeping me updated every second. Great Job to her and her team. Brave Zulu!!!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

the classes provided by Veterans United were extremely helpful.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

A+

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend
Photo submission from Pedro C.

Tiffanie Prado Ramirez was wonderful to work with and always went above and beyond.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3.5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Very professional and attentive. Great experience!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Couldn’t be happier. The process was remarkably painless for me. Everyone i worked with at VU was great.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Paul Perez was more than help. Treated me like family. Couldn’t have been better.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Is the first time I buy a home, VeteransUnited Homes, help me get through all the process. Is the best for every veteran!!!

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

You guys trained me even before the loan process started.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

We were very pleased with the loan specialist that took care of all the questions we had. We were treated like family. Very caring and patient with our needs!

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Tiffanie was amazing,and kept me felling confident dealing with veterans united.She is a great asset to the vmcompany..Jake and her are a dynamic duo!!!!! I expect to continue to have a good relationship with veterans united.I work w many military /civilians & will spread the word!Thanks!Regards,LeRoy

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

The staff were welcoming from the very start of our journey with Veterans United.

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

2.5 out of 5 Stars

Rarely return calls, texts, emails

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

A helpful resource for first-time home buyers would have been a quick reference guide on the process (i.e. timeline, common fees, roadblocks to closing)

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Jessica and Paul were amazing to work with! Made the process so easy!

Production Manager: Jessica Palmer

NMLS# 527704

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See all 211 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.