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Contact your local Veterans United office in San Antonio, Texas

Whether you have questions about your loan options, need help with your account, or are ready to start your home ownership journey, we’re here to serve you. (210) 477-9460

Contact Information

Meet the Team at Veterans United in San Antonio, Texas

Brannon Knox

Branch Manager, USN Veteran (Retired Force Master Chief)

NMLS #1700624

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Retired Command Master Chief Brannon Knox is a native of Pawley’s Island, SC. Brannon enlisted in the Navy and honorably served our country for 29 years prior to retiring in April, 2015. In eight years as a Command Master Chief, Brannon was instrumental to E-3 and junior Sailors receiving sea pay, the implementation of the Meritorious Advancement Program, and numerous other policies and programs for Sailors serving our Navy. There is no bigger satisfaction for Brannon than helping Veterans and their familys accomplish the goal of home ownership when they didn't believe it would ever come true. He is married to the former Kimberly D. Allen and they have four beautiful children: Markita, 37;Sasha, 32; Lester, 30; and DeNeisha, 29 and eight grandchildren.

Jessica Palmer

Senior Loan Officer

NMLS #527704

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Jessica Palmer is a Senior Loan Officer at Veterans United Home Loans of San Antonio. She’s been in the mortgage industry for the past eight years and held loan originating and processing positions throughout that time. Jessica’s vast knowledge of the home loan process makes her a capable production manager at Veterans United, and she uses that knowledge to make the process as stress-free as possible for homebuyers. She promises to work hard for the veteran homebuyers who’ve worked hard serving our country. When she is not at work, Jessica spends time with her husband and two pups!

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Tiffanie Prado-Ramirez

Senior Loan Officer

NMLS #1544837

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Tiffanie is a loan officer at Veterans United Home Loans of San Antonio. After marrying her husband, who was an active duty service member of the U.S. Army at the time, Tiffanie left her hometown of San Antonio and traveled around the world. She returned to San Antonio in 2013 and is proud to serve the brave men and women who’ve served our country as her husband has. As a loan officer, Tiffanie understands the intricacies of the VA Loan and the unique lifestyles of military families. She enjoys spending time with her family, traveling and volunteering in her community in her time off.

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Miguel Rosinski

Loan Officer

NMLS #1828298

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Miguel Rosinski is an energetic and passionate Veteran of the United States Navy who served for more than 20 years. Now, in the mortgage industry, Miguel is honored to be able to help his fellow Veterans achieve the American Dream of homeownership. He believes in building lasting relationships with his customers and can offer a true understanding of the things Veterans and service members go through. When he’s not at work, Miguel enjoys spending time with his wife and three kids. Together, they share two German Shepards and love to watch movies, play outside and enjoy time with their church's fellowship.

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Joseph Sepulveda

Loan Officer

NMLS #1835955

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Joseph is a proud Navy veteran and loan officer for Veterans United in San Antonio. He is an OIF Veteran, born and raised in San Antonio, TX and is excited to be able to help fellow serviceman across Texas through such a large milestone. By taking part in veterans organizations such as Christian Warrior Retreat and Warrior’s Keep Organization, Joseph knows the many struggles that veterans face when returning home but hopes to use this to make sure that they are getting the best possible treatments at Veterans United. He enjoys barbecuing for family and friends, coaching his two daughters in sports, spending time with his wife and staying outdoors fishing and hunting.

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Luke Brock

Loan Specialist

NMLS #1697272

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Luke Brock is a loan specialist at Veterans United Home Loans of San Antonio. He previously worked in banking but is now excited to help veterans take advantage of their VA loan benefits and assist the San Antonio branch. Luke has a great understanding of the military processes since his grandfather and brother-in-law both served in the Air Force and his fiancé is in Baylor’s Air Force program. He hopes to use this knowledge to help make the loan process as easy as possible and make dreams of homeownership become a reality. In his free time, Luke enjoys playing sports, being outdoors and spending time with his family.

Chelsea Claus

Transaction Coordinator

NMLS #991517

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Chelsea Claus is a transaction coordinator at Veterans United of San Antonio. She has worked in the mortgage industry for five years now and is excited to begin serving Veterans in her hometown. Having a Father and Grandfathers who served in the Air Force and Navy respectfully, Chelsea understands the life of a Military family. This is why she enjoys working with Veterans during the biggest purchase of their lives and being able to give them the support they need to make it happen, especially first time homebuyers. In her free time, Chelsea enjoys finding new, unique restaurants in the area, spending time outside with her family and DIY woodworking and home decorating.

Jennifer Lopez

Production Support Manager

NMLS #373928

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As a San Antonio native, Jennifer has been helping home buyers find their place in the Lone Star State for 18 years. She's extremely well-educated about the home loan process and doesn't miss a detail. For her, the most rewarding part is congratulating new homeowners and thanking them for all the hard work they've done. With family members in the Air Force, her first-hand relationship with Veterans allows her to communicate with empathy and understanding. When she's not in the office, she's spending time with her two sons and two dogs. If the weather permits, they love going outdoors and relaxing at the beach.

Speak with a Home Loan Specialist today
- or visit us at -
3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.