I would recommend the entire group that assisted me with my purchase. They were helpful supportive and always got back with me when there was any thing needed to ensure my loan was approved.
If there was more of a rating I would give it. The whole team made it very simple, easy and not stressful at all. I would 100% recommend all fellow vets to use vu
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Jeff and his team was WONDERFUL to work with. Couldn’t have worked with a better bunch of people!
The easiest and efficient way to buy a house. The team was amazing to work with and answered all my millions of questions. Fast response to everything!! Would recommend to everyone!
Here’s a short, strong review you can use:Veterans United is truly first class. Their team delivers exceptional service, clear communication, and genuine care every step of the way. They make the process smooth, professional, and stress-free highly recommended!
Our entire Loan Team is and was spectacular, professional and extremely understanding and patient. They made our home buying experience very smooth and enjoyable. I can't Thank Blake Thompson enough for all his hard work, he was so helpful and encouraging throughout this entire process. Melissa Logston, Thank you so much for everything you did for my family. Thank you so very much for giving us our Dream home! We will never be able to Thank you enough for what you did for our family. Your Amazing!
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Everyone was very helpful and always so quick to respond.
Very professional and courteous experience. Lauren and Charlie helped me well in every step of the process.
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
I had an excellent experience working with Veterans United throughout my home loan process. From start to finish, their team was professional, responsive, and extremely efficient. All documents were handled quickly and clearly, and I was kept informed at every step.I was treated with respect the entire time and was given direct personal contact numbers, including the ability to call after normal business hours—which I did. Every question I had was answered promptly, and I was never ignored or made to feel like just another file in the system.Because of their efficiency and attention to detail, my loan actually closed ahead of the original scheduled closing date. That alone speaks volumes about their organization and commitment.I would absolutely recommend Veterans United to other veterans looking for a smooth, professional, and well-handled loan experience.
I had an excellent experience working with my loan team at Veterans United. Throughout the entire process, they were consistently responsive, knowledgeable, and proactive in addressing any questions I had. The team checked in with me regularly and ensured that I fully understood each step of the transaction.
The online portal made document submission and communication seamless, and I also appreciated the additional resources they provided, including information on utilities and moving services. As a first-time homebuyer using a VA loan, their guidance and professionalism made the process straightforward and reassuring. I am very grateful for their support and would highly recommend Veterans United to other VA borrowers.
Thanks for all the help, you guys are amazing.
The loan funding team extremely delayed the time we received the keys. My loan team was great and extremely helpful but your loan funding team is sub par at best.
Response from Veterans United
Hi Shane,
I’m really sorry for the delay in funding and how that affected when you were able to receive your keys. I know how stressful and disappointing that can be, especially after getting so close to the finish line.
I do appreciate you sharing kind words about your loan team, and I’m glad they were helpful throughout the process. I’d like to learn more about what happened on the funding side so we can better understand where things fell short. If you’re open to connecting, our Client Advocate team can be reached at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Process was easy and everyone was nice and courteous, especially Chris and his Team, I would use them again and again and I would recommend them to anyone who might be looking to buy a home
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Since the beginning till the very last day of the process, veterans united was very supportive and informative. The team assigned to me made everything smooth and easy to navigate. Having a real person to assist throughout the entirety of the transaction was really helpful. Kelsey and Matt left no question unanswered. I would definitely recommend them to anyone looking to buy a property. Thank you veterans united.
Our Realtor Isaac and Loan Officier were absolutely amazing and worked with us for years to find the right house.Unfortunately, the people hired for the appraisal made the end of this process extremely difficult.
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
