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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
381 reviews
424 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 381 Air Force service member reviews

5 out of 5 Stars

Joseph and his team made our home buying process through Veterans United as seamless and smooth as possible. I truly appreciate the care and consideration we were given as well as excellent communication. Thank you!

5 out of 5 Stars
5 out of 5 Stars
3.5 out of 5 Stars

Would have liked a little more clarity on locking in rates.

5 out of 5 Stars

The experience from start to finish was smooth, and Joseph and Keagen really made out happen each step of the way.

5 out of 5 Stars
5 out of 5 Stars

Miguel, Keagen, and the whole team at Veterans United were the very best. The whole homebuying process/experience was smooth from start to finish. From the first call to their office, Miguel didn't just answer our questions, he explained it in detail. Then as the to-do list started coming along, Keagen would personally check-in with us to keep us updated on what was happening next, and also ask how we were doing throughout the whole process. They will definitely be our first (and only) recommendation to anyone looking for a lender.

5 out of 5 Stars
5 out of 5 Stars

Definitely would recommend Veterans United! The team (Joseph Sepulveda, Mikela Olivo, Kim Hurtado and Alyssa Aylor) did an excellent job at guiding me through my first home buying experience! Do yourself a favor and go with the VU fam 💯

5 out of 5 Stars
5 out of 5 Stars

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5 out of 5 Stars

Phenomenal experience working with VU! Everyone I worked with was very clear, concise, and courteous. Shoutout to Alyssa A. And Kyle R. For getting us to the finish line on time and answering all of our questions. 10/10 would recommend.

5 out of 5 Stars

Our experience was fantastic! I highly recommend Veterans United.

5 out of 5 Stars

The whole Veterans United Team were extraordinary! Huge shoutout to Jospeh and Alyssa for making the whole process stress free. Great communication on their end, I always was up to date on everything that was going on! Thank you again Jospeh for all your help! And for putting us in contact with an exceptional real estate agent in Lisa. Thanks again to you Alyssa for all your hard work, I enjoyed working with you! It was an honor to have you as our Loan Officer, Joesph. Thanks!

5 out of 5 Stars

Miguel and Keagan we’re excellent. They followed up on all matters and responded promptly. When they needed to research an answer, they did their due diligence in getting the information that was required and providing it back to us. We had a great experience.

5 out of 5 Stars
Photo submission from Teddy M.

Working with Vetrans United Home Loans has been a dream come true. Their commitment, professionalism and passion sets them apart from their peers as a Lender that truly cares about it's clients.

5 out of 5 Stars
5 out of 5 Stars

Kyle was amazing to work with. Always responsive and helpful. Made the process easy and as stress free as possible when it comes to buying a home.

5 out of 5 Stars

Kyle & Alyssa & Brittany (My Realtor) were all awesome!!! Very friendly, courteous, and very much professionals. I was a little bit apprehensive in purchasing a home during this madness the country is going though at the moment. If these folks were horses, they’d be Clydesdales, strong, and majestic! Thank you SO much for everything you did.

5 out of 5 Stars

I would absolutely recommend Veteran's United, in particular the team that aided me through my home purchase. Thank you Kyle, Alyssa A., and Nichole

5 out of 5 Stars

Genuinely the easiest closing we've ever experienced. I cannot believe how streamlined the process is, and Miguel & his team worked seamlessly with our agent, Lissa Navarro. We felt informed the entire process.

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Experience first-hand why 1,237 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars

Mr. Sepulveda was excellent throughout the entire process. He and his team answered all inquiries and they did a great job of keeping us informed every step of the way. The entire process went very smoothly thanks to Mr. Sepulveda and folks over at Veterans United. I highly recommend!

5 out of 5 Stars

I absolutely enjoyed working with Miguel and Alyssa. There were consistently available, and made a great effort to clarify, and to help us understand what was upcoming, and what was still needed. And furthermore, they never pressured us into anything. They were always honest, and I felt as if they had our best interest at heart always. That means everything in a transaction is complex and costly as a home purchase is.This process is always a difficult one, and I’m very grateful that they were there to help us. Highly recommend them!

5 out of 5 Stars

We had a great experience with Veterans United.. Joseph and Alyssa did a good walking us thru our loan process. We really appreciated having Joseph show up for our closing. The gift was a pleasant surprise. We would highly recommend using Veterens United.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Overall… this entire team was AMAZING!

5 out of 5 Stars

Danny was a superstar and just all around awesome!! He and his team went above and beyond when it came to assisting us with the purchase of our home. Alyssa and Keagen were great with underwriting and keeping me updated on the status. From start to finish the team worked together to get us to the end. Danny was honest and upfront from the start and I loved my overall experience 😊

5 out of 5 Stars

The entire VU team was excellent!! I wouldn’t buy a home through anyone else!!! Joseph, Keagan, and the entire team made the process very seamless and their communication was outstanding! Can’t say enough good things

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