Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,798 reviews
620 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,798 unfiltered reviews

5 out of 5 Stars

I would just like to say the whole team was so helpful and patient especially given this was my first time purchasing a home and taking on such a big responsibility. They made me feel comfortable and assured me that they were here to help every step of the way!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

Amanda and team are the absolute best! They answered all our questions and made sure we were taken care of every step of the way!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Lisa was OUTSTANDING! Along with her team Melissa and Holli, they treated me like family! I was buying my first home and I had so many questions to make sure I had all the details! They took care of me as one of their own!!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

Craig was AMAZING to work with. He made this process so easy and was always available if I had questions. I will definitely be recommending him and Veterans United!

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

Ready to see for yourself?

Experience first-hand why 358,412 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

We have worked with Dustin Johnson twice now and he is amazing. Always on top of it and never hesitate to ask if we need assistance on how to gather the information we need. He and his team always responded immediately to our emails no matter what time of day it was, even on a holiday. Would recommend working with Dustin to anyone!!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Another great loan with Chris and company. Always a pleasure!!!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Working with Veterans United was an outstanding experience from start to finish, and I cannot say enough great things about Hanna Schwartz and the entire loan team. From day one, they were incredibly thorough, responsive, and genuinely friendly, taking the time to answer all of my questions and explain every step of the loan process in a way that made me feel confident and informed.Hanna truly went above and beyond. She was patient, knowledgeable, and took the time to walk me through every detail, no matter how big or small the question. Her professionalism combined with her warmth made what can often be a stressful process feel smooth and manageable. Even now, after closing, she continues to be available and willing to help, which speaks volumes about her dedication and care.The entire Veterans United loan team was phenomenal, and I honestly don’t have enough words to express how grateful I am for their support. If you’re looking for a lender who is knowledgeable, thorough, and truly invested in your success, I highly recommend Veterans United — and especially Hanna Schwartz.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

I am so pleased with the work done for me by Madison and Lisa G they have truly helped me make my dreams come true

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

4.5 out of 5 Stars

Had a few hurdles to jump through, but our loan officer and his team worked hard to get everything corrected and made sure we closed on time! Wonderful team to work with! I loved the Ap where I could see what my next steps were and could upload my docs to the portal. Great experience overall! Would definitely recommend Veteran’s United to friends and family!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

They worked with such effectiveness I was able to close on a home in just 10 days!!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

Ready to see for yourself?

Experience first-hand why 358,412 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Marlon Galbreath and his entire team were outstanding. This was my first time buying a home, and they made what I thought would be a lengthy or stressful process feel very easy and comfortable. They operate with the utmost professionalism and care for the customers.They were immediately available to provide accurate answers to all of my questions. I will personally reach out to Marlon for future purchases and would highly recommend him to friends and family.Please feel free to contact me with any other questions about my experience with VU.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

The counselors assigned offered outstanding service. It was a pleasure working with Harley and Diana. Any problems I had were addressed and a solution found. The process is aggravating at times but definitely worth it. I highly recommend this company

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars

While I understand there are a lot of moving parts with buying a home, there were a lot of people to keep track of and at times it was frustrating. There were occasions where it seemed like they had too many projects to keep track of. But once everyone was in the same page things did begin to move smoothly. I would have liked some sort of list of all the up front costs. As a new homebuyer I did not know what to expect and it seemed like there were a lot of surprise costs along the way. Looking back they were all valid and needed, I just wasn’t aware from the beginning.

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

We are so grateful to Clint for his guidance during our initial home purchase and refinancing. He handled every detail with ease and made the entire process stress-free from start to finish. If you’re looking for someone who makes buying a home feel easy, Clint is the person to go to!" Thanx again Clint for your professionalism and expertise.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars

Got me into my dream home and couldnt be happier

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Everyone was very helpful thank you

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars

The attention to detail and the understanding of my concerns were of the standard expected of professionals.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top