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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

305

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
243
4
50
3
7
2
2
1
3

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Showing all 294 home purchase loan reviews

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5 out of 5 Stars
Would Recommend

If we ever go through this process again, we will 100% choose to go through them again. Everyone we worked with was knowledgeable, responsive, and friendly. We highly recommend them to anyone going through the process.

Loan Officer: Paul Perez

NMLS# 1538950

2.5 out of 5 Stars

Be prepared for the process to take considerable time to approve and be prepared to wait.

Response from Veterans United

Thank you for your advice Rosalie. This is excellent information for home shoppers to know. Some loans are more complicated than others, and can lead to a longer than average closing time. Regardless of the type of loan, we have the expertise to assist in each step of the process. We also have a dedicated Client Advocate team here to assist Veterans during and after a home purchase. Please contact us if we can be of any assistance to you in the future.

5 out of 5 Stars
Would Recommend

Our realtor actually pointed me in Veterans United direction and we are so glad she did. Very helpful if I had any questions, and the checklist ensures you get all your documents you need for such a paperwork intensive process. I am already recommending friends who are buying a home towards using Veterans United.

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
Would Recommend

The Veterans United website that we had access to during our home purchase was amazing. It allowed for easy access to allow us to upload and view documents, along with keeping track of what still needed to be completed, and where we were at during the whole process.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

If you choose to go with Veterans United they will make the process very easy for you. Everyone that we worked with had very positive attitudes and energy. Very good option to go with.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Thank you for all you do for veterans in this fine country of ours.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

The best home buying experience I have ever had. Jessica and Jennifer were wonderful to work with.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Veterans United took out all of the stress and were always available to us throughout this seamless process, even offering the best rates. Second to none. Jessica Palmer and Jennifer Lopez were outstanding.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Veterans United was such a great experience. I am not a first time home buyer and everything from their professional courtesy to their secure and easy to use web site added value to our relationship. These attributes during such an important time in a families life truly made a difference for us. With multiple home purchases and over 45 years of service in our household- we highly recommend Veterans United.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Veterans United was so great! Everything went smoothly from start to finish. Miguel was very personable and great and keeping you informed and answering all questions.

Loan Officer: Miguel Rosinski

NMLS# 1828298

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
Would Recommend

Veterans United staff was with us every step of the way through the financing journey. They made sure that we understood what was going on and what was needed. Courteous, helpful, professional people.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

If you are looking for an easy button for a Mortgage then look no further. The communication was outstanding and the process was seamless. If I ever have to do this again I will start with Veteran's United.

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
Would Recommend

Production Manager: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
Would Recommend

Best overall experience by far! Mr Perez exceeded all my expectations. His professionalism, patience, expert knowledge and diligence is impressive. This is not my first, second nor third home purchase. He delivered personal but professional service to me as a customer, treated me as a family member. Mr Perez, gave me honest advice and information that was in MY best interest. My next purchase and whether it’s for myself, family and/or friends I will always recommend Mr Perez. This purchase was special to me as I progressed in this journey, I did not feel alone. I trusted Mr Perez and the team with this process and there are no words express my gratitude to him and to Veterans United. This was meant to be...thank you so much.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

We had a great experience with Miguel Rosinski at Veterans United! We highly recommend this company to anyone looking to buy a home and in need of a home loan. Miguel worked very hard to keep us updated and informed throughout the entire process. We are so grateful to have our new home for our family to enjoy. Thank you!

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Loan Officer: Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Mr. Perez and Mrs. Lopez was the key team members that I dealt with during my loan process, and both were always willing to assist in what ever I needed help with or lead me in the direction I needed to go for help. I can't praise Mr. Perez and his team members at Veterans United enough for making my journey of buying my home an enjoyable and pleasant experience.sincerely,Carolyn Morgan

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

One of the reasons we were hesitant about applying for a home loan was not wanting to relive the experience of a previous purchase. The moment I reached out to Veterans United and talked to Paul, all those concerns disappeared which led to a very stress free process. I would definitely recommend Veterans United and will not hesitate to call them when we are ready to purchase another home.

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
Would Recommend

We also had another agent help us with our home loan and that was Jennifer Lopez (transition coordinator). She helped us with our home loan. She was awesome with an issue we had that came up in the last minute with the homeowner that was selling. She was on top of that issue and was instrumental in getting the issue resolved. We appreciated all the hard work that both the ladies did for us in this process.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Overall great experience. We appreciate your ability to streamline the VA loan process for servicmembers and veterans alike.

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

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See all 305 unedited, unfiltered reviews from Veterans United of San Antonio, Texas customers who completed our post-closing satisfaction survey.

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3512 Paesanos Parkway, Suite 103, San Antonio, TX 78231
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.