We are very pleased with the staff at Veterans United. They made everything easy and staff made us feel welcome. Mike Cortez took my calls at anytime day or night to explain things to me.
It was our very first home buying experience and really appreciated all they've done for us.We would also like to make a shout out to Christeen Rellin. She was so great to work with and all the insight and advice she gave us.
Mike Cortez did an outstanding job. Even when he was obviously tied up, he would make sure to reach out, tell me when he was available and he would stick to late. Chris Cano helped me with a home in Hawaii years ago and when I was looking for another I reach out to him, again!
I liked it over all I just wanted a few things done that never got done an I wish it could of been described a little bit better at first an I wanted Paul to finish out the loan but I ended up with Mike an thing went fast but there's a few things I didn't understand
Be realistic when giving information. The loan experience was no different than what I experienced with other lenders. I do like the patience and understanding of everyone when I had to try and get the documents that were needed.
See all 1,251 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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