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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,320

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 1,320 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Service exceeded expectations, we were very happy with the outcome and will most likely use again in the future!

5 out of 5 Stars
Would Recommend

Everything was upfront and easy. I liked how everything was laid out in a timeline for me and very well organized.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

EVERYONE I worked with, especially Tiffanie, was absolutely wonderful! You guys made everything as easy as possible and the people are phenomenal!

5 out of 5 Stars
Would Recommend
1.5 out of 5 Stars

I was delayed by 9 days on closing. I also needed to do water samples 3 times. This was all due to errors by Veteran's United not giving correct information to me. This cost me over $800 that wasn't necessary.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I was nervous being a first time home buyer with very little knowledge of how everything would work out but the team and loan process was a breeze and helped me to feel less stressed!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

VU put some much effort into helping us get our loan... far more than any other organization has ever done...

5 out of 5 Stars
Would Recommend

From the beginning everyone made us feel right at home!

3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Made the process so easy and worked around my unpredictable schedule. Very understandable explanations throughout the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am very pleased with the excellent service received from Jessica, Nathan, Chris and all involved with the mortgage process! I can not thank everyone enough, but thanks for every thing your team has done on behalf of Amor and myself.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Tiffanie was amazing! She went over and beyond to help and accommodate my needs. I love her!!!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
0.5 out of 5 Stars

At first, it was great. Then after so many transactions with them they kept asking for the same documents over and over and over.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Nathan and entire team were phenomenal - they took great care of us - could not ask for a better home buying experience!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Easy simple loan processing.

More Reviews

See all 1,320 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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