Outstanding experience
Amanda and her team are always on top of everything which is such a blessing because we tend to fall behind on our paperwork. They always pay attention to detail and make sure we are taken care of! Absolutely love them!!
My Veterans United team was very professional and thoroughly answered any questions we had. I never felt out of control or surprised during the process because of my team kept me updated and the website was easy to use. I highly recommend to anyone!
My entire experience was practically seamless. I didn't have stress and they walked me through from beginning to end. They made me feel important. They prioritized every detail. I highly recommend Veterans United.
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Jaimie and Tara were exceptional and were always there for any questions and made the process simple and easy.
Veterans United Home treated me with respect and professionalism. Their process is very easy, I was able to submit any forms needed within minutes.
Victoria and Amanda worked so extremely hard for my family. They made this process so easy on us. If anything, I slowed the process because. These two ladies, as well as the whole team are greatly appreciated in my family’s new house
Highly qualified, and professional
I had to haggle for a better rate. For some reason they needed other offers before they could give us something remotely decent on an interest rate. Will not use veterans united again because of that.
Response from Veterans United
Hey Austen,
I’m really sorry to hear that getting to a rate you felt comfortable with felt like such a struggle. You should never feel like you have to push that hard for clarity or support during such an important decision, and I hate that this left you feeling disappointed. I’d really like my team to have the chance to learn more about what happened if you’re open to talking. You can reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
Matt Torres was great and easy to communicate with
Ross and Julie were great. Always got right back to me and never acted like all my questions were a problem.
Our experience was great. Cal Thompson and the whole crew at Veterans United communicated with us at all times. They always let us know when they needed something. They treated us like we were family and our time was valuable and went out of their way to make things happen in order for us to get our home. Lyndsey with Heartland Properties - we couldn't have done it without her hard work and dedication and devotion. She stuck by our side to the end. Her communication with us was awesome. We couldn't be happier and all her team work paid off in the end. The hardest part was saying goodbye to her and Veterans United.
everyone was friendly and very helpful.
Gabriel and I had a wonderful experience with James, Tori, and Gloria!
