Dustin and his team were probably 10x better than I could have expected. Walter and Josh were also great!
Overall, I’d give Veterans United a 10 out of 10. From start to finish, everything was straightforward, organized, and way less stressful than I expected as a first-time buyer. Everyone I worked with actually took the time to explain things and keep me in the loop, which made the process feel solid and trustworthy.And yes, I’d definitely recommend Veterans United to friends and family. They made the whole experience easier than I thought it would be.
Ryan was very communicative and friendly. He made the entire process very personable and easy. Ryan was a joy to work with and would recommend him to anyone.
Moving across country in midsts of a pandemic, we were able to have something less to worry about as it was a smooth process thanks to the outstanding service Veteran United Home Loans provided.
Josh did a fantastic job!
Veterans United (Andrew Struttman) did an excellent job. Why ? Easy to communicate. The highlights , he had a non-VA approved property turned to a VA approved property.My little research states it's a long process . It would even take months. But guess what. That process was completed in less than a monthThank you Andrew and to the rest of the team who made this happen to us , a homeowner again.From start to finish it only took 45 days to close. Again I thanks Veterans United and the Team.FROM THE BOTTOM OF MY HEART !
Kim, Brendan, and her team did everything possible to make my home buying experience perfect. Highly recommended.
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Never fail to amaze me, so glad I chose Veterans United!
Veterans united made it unbelievably easy to purchase a house
Just closed and ready to move in. The staff a Veterans United Home Loans were so patient and helpful. It was a wonderful experience.
Working with Mrs. McCain was a very good experience for us, it was our second experience with her and her team was very professional. We will do it again in a heartbeat. KUDOS for you all
From start to finish, Dustin and his team were Top Notch, very professional, organized and supportive through out my home search and purchasing. Communicated very well through out the whole process, walked me through when I had questions and concerns about the loan process. I would recommend Dustin and his team to anyone who is the market for buying, selling, refinancing or whatever to getting a loan to reach out to Dustin and the Veterans of United to help you with a effortless process.Thanks Dustin/Team
Byrd Johnsons
Already started doing it
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I totally appreciate the team effort that supported my process of home ownership
Thank you to Jimmy, Matt, Phoebe, and the rest of the team. The realtor and my fiance were very impatient through the process but they were able to make it happen quickly. I appreciate your time, professionalism, and open-transparent conversations through the entire process.
Everyone we had the pleasure to work with was knowledgeable, patient, and kind. Our home buying experience was made so easy and enjoyable. Rachel Bruce and everyone at VU made our journey so easy and enjoyable. As first-time homebuyers, we very nervous but it was such a breeze.
THE BEST WORKING, TO GET YOU WHERE NEED TO BE,
HELPFUL MAKING SURE EVERYTHING IS CORRECT!
ON TIME IF YOU NEED HELP! ALWAYS RESPONDED BACK TO YOU WITH EMAIL OR RETURNED CALLS.
GREAT TEAM WORKING TO GET YOU APPROVED. THANKS CASEY SCHAEDEL FOR
ALL YOUR DID FOR ME! GOOD PEOPLE TO WORK WITH. THANK VETERANS UNITED
HOME LOAN FOR CASEY AND HIS TEAM THEY ARE THE BEST. HIGHLY RECOMMEND
Initially I was going to give VU a ten out of ten but, one time when I called Rynda and left a message, she did not return my call that day or the next day. It wasn't until the next day that I called again and still wasn't able to get ahold of anyone so, I was transferred to the supervisor Brad who was very helpful. I was told everyone was in a meeting, which is understandable but, prior to retiring, when I worked and I walked into my office in the morning and saw that I had a missed a call the previous day, I would immediately call that person back.
The thing that really didn't sit well with me is when Rynda sent me a text about the review stating, "we expect a 10 out of 10". Pressuring someone for a 10 out of 10 even slightly or passively is "unprofessional" in my opinion. Soliciting a review should be enough without the pressure of receiving a perfect score. She probably didn't mean anything negative or offense when requesting a perfect score but, that maybe an inherent problem with communicating via text instead of verbally.
Nevertheless, my experience with VU was excellent, just not perfect.
