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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

816

Total Customer Reviews

98.8%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Veterns United made my first time home buying experience fantastic. I would definitely consider working with them on my next home purchase.

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

4.5 out of 5 Stars
Would Recommend

The utility companies recommended by the concierge were inaccurate. I spent quite a long time researching the service providers for our house. Also when going thru the to do list leading up to our close date, we were never able to go back and review any of the documents after we had read them once. I think they should remain available to be viewed at anytime.

Loan Officer: Carol Rodriguez

NMLS# 1984090

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

I had the most awesome team for our first time home buying experience. Brittany Kendall, Kara Lee, and Alea Schuyler. My husband was mostly out of the area while they helped me navigate the waters of all that needed to be done. They even kept me giggling as we traveled across multiple states to our new home in San Antonio. I felt very at ease and comfortable from the start of the home loan process and even after. I loved how they checked up that everything went smoothly our first night in the house. If you are moving to the San Antonio area. I hope you get lucky enough to have the team i had also. You will be in for a treat. Definately recommending to everyone I know. Back to cleaning and unpacking!

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

Working with Veterans United was a wonderful family like experience.

Production Manager/Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
Photo submission from Teddy M.

Working with Vetrans United Home Loans has been a dream come true. Their commitment, professionalism and passion sets them apart from their peers as a Lender that truly cares about it's clients.

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

4.5 out of 5 Stars
Would Recommend

Kyle was very helpful and informative.

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

We appreciate Kyle. He stuck by us when KBHS was really misleading us, he pointed us in the right direction and provided us with real information.

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

Production Manager/Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

Brittany and both Kyles were great

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

We had quite a unique situation that we told Kyle about right away. He told us it was a challenge but he would do everything to try and make it work. He never came back and said he couldn’t do it and went over and beyond to help us when we don’t think anyone else could have. Also, Kyle and everyone else at VU were so kind, always reached back out to us immediately but usually never had to because they usually contacted us first. So impressed with them and there are no words for how much we would recommend them.

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

A huge shout out to Alea, the entire Veterans United team and especially to Britney. Each and every one of you made our experience as easy as can be. You go above and beyond for your veterans and their loved ones. Thank you for the gifts at closing and the beautiful sign that is adorned for all whom visit Casa Barton. God Bless!

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Just wanted to say all my team did an awesome job. Thanks Vets United all smiles.

Loan Officer: Carol Rodriguez

NMLS# 1984090

4 out of 5 Stars
Would Recommend

Overall we had a good experience with VU, we bought and sold our home with their team and will be using their services for our next potential purchase!

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

Veterans United was amazing from beginning to end. Always available to answer phone calls and multiple emails with questions. Very patient and extremely knowledgeable!! Miguel was just terrific and I'd recommend him to anyone!! Thank you for everything you've done for our family!!

Production Manager/Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

This has been the best experience I have had with purchasing a home. Alea and her team are top notch. I also really appreciate Alea following up with me after the home buy process. Thank you!

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

As a veteran, I appreciate companies that share a business model of assisting those of us that served our nation. Unfortunately, not all companies are successful in their approach. Some tend to revert back to just being an organization that bombards you with endless marketing ploys and constant calls while you are working to provide for your family.
Veterans United was not only an exceptional experience for me during the stress of home buying, but I truly wish other companies, no matter their industry, took a page out of VU's approach when it comes to Customer Service.
Eternally grateful for my Team at VU. They were phenomenal to say the least..

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

I am a disabled veteran and although many mortgage companies offer veterans services, I wanted to go with a group that caters to veterans. I made the absolute best choice in selecting Veterans United as they are pros in the military community and they are very proactive on issues that are important. I highly recommend Joesph Sep

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

The Veterans United team is the way to go if you’re active or retired military!!! From my family and I thank you again.

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

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5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process so simple. Of course there are always obstacles but their team never failed to ensure me and my husband were on the right track. The portal was easy to navigate, communication was always fast, and the team was so personable. Once we signed, Miguel actually came to our signing to bring us several gifts. As first time home buyers, we really couldn’t have asked for more. Thank you VU!!

Production Manager/Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Veterans united is great to work, kept me updated and informed of loan process

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Other team players who worked behind the scenes or stepped in to assist when Alea was busy were, Miguel, Brandy, and Brittany. As well as Ms. Rodriguez, Front Desk. They never complained or showed any negative demeanor during our encounters.

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
Would Recommend

Job well done! Joseph never kept me in the dark. He and the San Antonio VU team where there the hole time. Quickly answered all my questions either by a phone call or text.

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

More Reviews

See all 816 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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