I loved working with this team. They were very informative, thorough, fast and convenient as most of the documents were signed via electronically.
Veterans United and specifically Jared B. Made my first time home buying experience a great one. Jared and his team are great people to work with. They explained everything in great detail which I very much appreciated because I did not have any idea where to start or how to start. If I could shout to the world how amazing Veterans United is I absolutely would! I will be referring everyone I know to go with Veterans United ALWAYS!
Andy and his team have been fantastic! The refinancing was as smooth as possible. I truly appreciate all of the support and highly encourage Veterans United to any veteran looking for a home loan or refinancing!
Whole team was amazing. Let me know what I needed to do and helped me along the way
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My Veterans United Loans team, David, Anna & Nicole were awesome. If I had any questions or problems they were always readily available.
Lance and Cori did an amazing job and excellent customer
Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!
Amber and Chad were incredibly helpful through the entire process. Buying a home is extremely stressful at times but Amber was very patient and kind. She handled the entire process and made it really easy for me and was quick to answer any questions. I recommend all veterans buying a home to go through veterans united! Im so glad I didn't do this without them!
This was my first time using Veterans United for a VA loan, and overall the experience was good, but not without some avoidable frustrations.What went well:
The loan team was responsive and helpful when I had questions, and they explained the VA-specific parts of the process clearly — things like how the NOV works, what the appraisal means, and what to expect as we moved through underwriting. When issues came up, they did work to correct them, and the communication itself was solid.What could have been better:
Some of the early estimates were off, and a few fees showed up later that hadn’t been included in initial disclosures. I also had to point out several items that should’ve been marked as paid. None of this is catastrophic, but it did create extra work on my end.
The biggest frustration was the appraisal being scheduled later than it should have been, which pushed closing back by a week. That delay had real impact on my timeline.Bottom line:
Veterans United ultimately got the loan approved and handled the VA process competently, but I’d recommend future borrowers stay on top of details and timelines. The team is helpful, but you’ll want to double-check the numbers and make sure everything is progressing when it should.
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⸻I worked with Spencer Garcia at Veterans United Home Loans, and the entire process was simple and straightforward. Since Spencer is also a veteran, it was easy to relate to him on that level, which made the experience even better. His team is full of experts who are ready to help you get into your new home. Just be prepared to submit documents quickly as things move along.
First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!
Awesome loan team with Mike and his staff, very knowledgeable and always answered all of my questions.
Marcus and Team made my entire process really smooth! Great communication throughout every step, giving great advice and definitely had my best interest at heart. As a first time homebuyer, I felt the entire process was pretty quick and smooth as long as I did my due diligence. It was an honor working with this team at veterans united! Thank you for everything! I could not have hoped for a better experience because it was the best experience for me!
My experience was great! Easy process and informed every step of the way!Jeremy Arnold and Katie made my experience very enjoyable! Definitely will use VU on my next purchase!
