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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,201

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,201 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

From the beginning everyone made us feel right at home!

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3.5 out of 5 Stars
Would Recommend

Good

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend
headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend

Made the process so easy and worked around my unpredictable schedule. Very understandable explanations throughout the process.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

I am very pleased with the excellent service received from Jessica, Nathan, Chris and all involved with the mortgage process! I can not thank everyone enough, but thanks for every thing your team has done on behalf of Amor and myself.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

Tiffanie was amazing! She went over and beyond to help and accommodate my needs. I love her!!!

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4 out of 5 Stars
Would Recommend
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

0.5 out of 5 Stars

At first, it was great. Then after so many transactions with them they kept asking for the same documents over and over and over.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

Nathan and entire team were phenomenal - they took great care of us - could not ask for a better home buying experience!!

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

Easy simple loan processing.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

We are very pleased with the staff at Veterans United. They made everything easy and staff made us feel welcome. Mike Cortez took my calls at anytime day or night to explain things to me.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

It was our very first home buying experience and really appreciated all they've done for us.We would also like to make a shout out to Christeen Rellin. She was so great to work with and all the insight and advice she gave us.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

Veterans United make the home loan process extremely easy to understand and educated me on how to use my VA Home Loan

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

They were awesome. They worked hard crunchin numbers to get me the best deal and ensure I was approved for the loan.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

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5 out of 5 Stars
Would Recommend

The experience was great.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend

Mike Cortez did an outstanding job. Even when he was obviously tied up, he would make sure to reach out, tell me when he was available and he would stick to late. Chris Cano helped me with a home in Hawaii years ago and when I was looking for another I reach out to him, again!

headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

3.5 out of 5 Stars
Would Recommend

I liked it over all I just wanted a few things done that never got done an I wish it could of been described a little bit better at first an I wanted Paul to finish out the loan but I ended up with Mike an thing went fast but there's a few things I didn't understand

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4 out of 5 Stars
Would Recommend
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
Would Recommend

Great customer service !

headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars
Would Recommend

Be realistic when giving information. The loan experience was no different than what I experienced with other lenders. I do like the patience and understanding of everyone when I had to try and get the documents that were needed.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars
Would Recommend
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

More Reviews

See all 1,201 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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