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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,376 reviews
662 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,376 unfiltered reviews

Starting on Page 36 of 46. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars

The process of refinancing through Veterans United was a great experience and saved us some money. Tiffanie was great to work with and very attentive. She called and emailed us yo make sure the new price was right for us. We highly recommend her for your loan or refinancing process.

4.5 out of 5 Stars
5 out of 5 Stars

For any prior military member who is looking to purchase a home, Veterans United should be their go to company. They have people that know their stuff and will do their best to get you the home of your dreams.

5 out of 5 Stars

The team succeeded at eliminating any uncertainty.

5 out of 5 Stars

My wife and I chose Veterans United because of the great customer service we got from our loan specialist. We are first time homebuyers and the loan specialist broke down the buying process and helped us through each step of the buying process. I would recommend Veterans United to anyone looking to use the VA loan especially if you are a first time home buyer.

5 out of 5 Stars

I would highly recommend Veterans United above others. Their representatives share in their customers experiences; no small thing, as home buying can be stressful.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

I worked with Miguel ROSINSKI and his team when I secured my first mortgage. The process was smooth and pain free from start to end. Veterans United got me a phenomenal rate on my VA home loan. Miguel was straight forward and honest throughout the entire process. If I had questions he had an answer fast and allways got back to me in a very acceptable and timely manner. I feel that Veterans United and Miguel ROSINSKI are so squared away that I would recommend them to anyone. If your looking for the right horse to place a bet on , put your money on Veterans United, because they are sure to get you across the finish line.

5 out of 5 Stars

The Entire Team was Amazing! Excellent communication from day one! They were always on top of everything. Jessica addressed my numerous concerns! This was a VA Jumbo Loan for a high dollar amount and they handled it like True professionals. I would strongly recommend using Jessica and Jennifer if you’re planning on buying a home.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Everyone was great and very helpful. Always available to answer questions when I had them and very patient with me through the whole process

5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars
0.5 out of 5 Stars

Do not go with Tiffany Ramirez Parado. I hear great things about veterans United we were actually recommend by my sister who loved her experience. We were just unfortunate I think to have a really bad, unprofessional, and very sneaky loan officer.

Response from Veterans United

Thank you for your comments Abel. Our Client Advocate team would like to know more about what caused you to feel this way. Please reach out if you are able to provide details or examples of your experience.

1 out of 5 Stars
5 out of 5 Stars

The process was a lot easier than I thought it would be. Uploading documents was so easy and saved us the time of taking anything to get printed or scanned. I thought the to do checklist was awesome because we always new what to get together and and it was received instantly.

2.5 out of 5 Stars

Be prepared for the process to take considerable time to approve and be prepared to wait.

Response from Veterans United

Thank you for your advice Rosalie. This is excellent information for home shoppers to know. Some loans are more complicated than others, and can lead to a longer than average closing time. Regardless of the type of loan, we have the expertise to assist in each step of the process. We also have a dedicated Client Advocate team here to assist Veterans during and after a home purchase. Please contact us if we can be of any assistance to you in the future.

5 out of 5 Stars

If we ever go through this process again, we will 100% choose to go through them again. Everyone we worked with was knowledgeable, responsive, and friendly. We highly recommend them to anyone going through the process.

5 out of 5 Stars

Our realtor actually pointed me in Veterans United direction and we are so glad she did. Very helpful if I had any questions, and the checklist ensures you get all your documents you need for such a paperwork intensive process. I am already recommending friends who are buying a home towards using Veterans United.

4 out of 5 Stars

The Veterans United website that we had access to during our home purchase was amazing. It allowed for easy access to allow us to upload and view documents, along with keeping track of what still needed to be completed, and where we were at during the whole process.

5 out of 5 Stars

If you choose to go with Veterans United they will make the process very easy for you. Everyone that we worked with had very positive attitudes and energy. Very good option to go with.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Thank you for all you do for veterans in this fine country of ours.

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