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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,355

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
Would Recommend
2.5 out of 5 Stars

Rarely return calls, texts, emails

5 out of 5 Stars
Would Recommend

A helpful resource for first-time home buyers would have been a quick reference guide on the process (i.e. timeline, common fees, roadblocks to closing)

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Jessica and Paul were amazing to work with! Made the process so easy!

5 out of 5 Stars
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4.5 out of 5 Stars
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4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Paul and his were professional, honest, and got the job done in a timely manner. I would highly recommend Paul Perez and Jake West.

4 out of 5 Stars
Would Recommend

The communication between team members and the underwriter could be improved on. There were some last minute surprises that could have been prevented had the underwriter determined that some documents would not adequately meet requirements. This should not be happening the day prior to closing.

5 out of 5 Stars
Would Recommend

They told me exactly what I would be expecting as far as cash to close and what I’d be paying for.

5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend

Very frustrating and stressful, but complete.thank you,ray

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5 out of 5 Stars
Would Recommend
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4.5 out of 5 Stars
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4 out of 5 Stars
Would Recommend

The company in itself was great to me and my family. However there were a lot of moving parts our loan specialist in the end was terrible.

4 out of 5 Stars
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5 out of 5 Stars
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Photo submission from Jaime P.
5 out of 5 Stars
Would Recommend

Paul and James (jimmy) helped us with all the paper work. They were both very helpful we would HIGHLY recommend them!

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See all 1,355 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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