The app functionality was not working for Face ID login
Communication of ready to close was premature and failed to communicate a key point that ended up delaying the closing
I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.
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9 of 10 is extraordinary and Veterans United truly distinguished themselves 99% with a small ooops but it was a lessons learned. Great working with one excellent staff. Thank you very much for everything.
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Easily the quickest, most knowledgeable loan team I’ve worked with!
. The process was smooth and quick. Portal is very user friendly and uncomplicated.
Collin has always explained things very well. He will go over it & over it if you are having trouble understanding any part of the loan process. We look to Collin to provide us with honest & reliable information & have never been disappointed. He is always our 1st choice, if we need loan help again.
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There was never a doubt that VU would be our lender.
Both Will and Mike were amazing. They kept me informed and helped me navigate the process of homeownership.
Stephanie Pantaleo and Rachel Bruce were very prompt and patient with me from the beginning through the end of the loan approval and closing escrow process. They made everything easy to understand and uploading the documents to the VU website with your account was unbelievably fast and easy as well secure! I would recommend VU to all homebuyers!
