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San Antonio, TX Reviews

San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,397 reviews
664 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,397 unfiltered reviews

Starting on Page 3 of 47. Return to Page 1

5 out of 5 Stars

I would absolutely recommend Veteran's United, in particular the team that aided me through my home purchase. Thank you Kyle, Alyssa A., and Nichole

5 out of 5 Stars

Genuinely the easiest closing we've ever experienced. I cannot believe how streamlined the process is, and Miguel & his team worked seamlessly with our agent, Lissa Navarro. We felt informed the entire process.

5 out of 5 Stars

Miguel and his team were so attentive and available to answer our questions. The process was streamlined and yet personalized to meet our special circumstances. We are 100% pleased with this experience.S.M. — San Antonio Veteran

5 out of 5 Stars

My experience was 10/10, would recommend! The whole team went above and beyond to make my first home buying experience a great one.

5 out of 5 Stars
5 out of 5 Stars

Everyone on the team was fantastic. Extremely helpful, knowledgeable and timely with helping us purchase our first home.

5 out of 5 Stars

Miguel went above and beyond to make sure everything went smooth from pre-qualification to showing up at our closing. Miguel and his people are true professionals one of which was Keagen who helped get everything required from everyone involved into our loan package for underwriting. She showed daily dedication to making sure everything moved along smoothly week by week and we really appreciate her effort in getting us through the loan process as well. Thank you Miguel and crew for your effort and dedication through out the loan process it was very helpful and first rate.
I highly recommend Veterans United San Antonio and won’t hesitate to trust them again future mortgage needs.
Most of all I thank Yahuah TMH for blessing us throughout this process, for leading us to this VU office and I pray he blesses and guides y’all everyday, Ahmein! Shalom

5 out of 5 Stars

Joseph and the entire team at this branch have been the best group I’ve ever worked with in a home buying process.

4.5 out of 5 Stars

Good, however, I don’t know who I make my payments to or my account number!

5 out of 5 Stars

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5 out of 5 Stars

Mr. Sepulveda was excellent throughout the entire process. He and his team answered all inquiries and they did a great job of keeping us informed every step of the way. The entire process went very smoothly thanks to Mr. Sepulveda and folks over at Veterans United. I highly recommend!

5 out of 5 Stars

Joseph and his team (Alyssa, Allie, & Mikela) were outstanding from beginning to end. The calls, follow ups and MyVU user experience made this transaction seamless. Thank you to VU and the team.

5 out of 5 Stars

The San Antonio Veterans United team, John, Keagan, and Mikaela delivered an exceptional experience from start to finish. They were proactive, transparent, and incredibly supportive throughout the entire process. Every question was answered quickly, every step was explained clearly, and I always felt like their top priority. Their teamwork, communication, and genuine care for veterans truly set them apart. Highly recommend.

4 out of 5 Stars
5 out of 5 Stars

I absolutely enjoyed working with Miguel and Alyssa. There were consistently available, and made a great effort to clarify, and to help us understand what was upcoming, and what was still needed. And furthermore, they never pressured us into anything. They were always honest, and I felt as if they had our best interest at heart always. That means everything in a transaction is complex and costly as a home purchase is.This process is always a difficult one, and I’m very grateful that they were there to help us. Highly recommend them!

5 out of 5 Stars
5 out of 5 Stars

Everyone was one at VU was great . They really try to maximize your your loan to your benefit all the way through. They make it fairly quick and painless. Their app has a to do list which makes things very helpful.
To Kyle and Keagen you guys are the best thank you for everything!

5 out of 5 Stars
5 out of 5 Stars

My expectations were blown away with Veterans United. Buying a home can be a stressful time if not not done with the right mortgage company, that’s why I’m so glad we came here. Not only did our team make the entire home buying process easy on us but they also gave us a way better rate than major name competitors! You can’t get any better customer service or rates elsewhere!

5 out of 5 Stars
5 out of 5 Stars

We had a great experience with Veterans United.. Joseph and Alyssa did a good walking us thru our loan process. We really appreciated having Joseph show up for our closing. The gift was a pleasant surprise. We would highly recommend using Veterens United.

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Experience first-hand why 1,235 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Miguel and his team were wonderful! From the first inquiry in securing a home loan to the last signature needed to complete the process, this team of professionals were always available to answer questions and offer guidance. They listen to your concerns and were very good at working through any issues that might arise in gathering all the paperwork that was required to complete my home loan. They knew what they were doing and I felt confident that I was in good hands every step of the way. I knew my loan would be completed properly and this brought me peace of mind. I will suggest Veterans United to anyone who is thinking of purchasing a home. Thank you again for all your hard work guys! You were great!

5 out of 5 Stars
5 out of 5 Stars

Overall… this entire team was AMAZING!

5 out of 5 Stars

Danny was a superstar and just all around awesome!! He and his team went above and beyond when it came to assisting us with the purchase of our home. Alyssa and Keagen were great with underwriting and keeping me updated on the status. From start to finish the team worked together to get us to the end. Danny was honest and upfront from the start and I loved my overall experience 😊

5 out of 5 Stars
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