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San Antonio, TX Reviews

San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,394 reviews
747 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,394 unfiltered reviews

Starting on Page 4 of 47. Return to Page 1

5 out of 5 Stars

Miguel was incredible to work with! As a first-time homebuyer, I had plenty of questions, and he made the entire process feel smooth, clear, and manageable from start to finish. He was knowledgeable, responsive, and truly went above and beyond, even matching or beating a competitive offer from another lender. You can tell he genuinely cares about the families he serves and wants the best possible outcome for them. I would absolutely recommend him to any military family looking to buy a home.Alyssa was equally amazing, especially as we moved through underwriting. She was warm, responsive, and kept us in the loop through every stage of the process. Her communication and support made such a difference. Even though I do not know everyone by name, I’m so grateful for the entire team working behind the scenes to make the process feel smooth and supported. The whole experience felt like we were truly taken care of every step of the way.

5 out of 5 Stars

As nervous first time home buyers, we truly appreciate how Joseph, Alyssa, and Victoria communicated with us consistently and effectively.

5 out of 5 Stars

Miguel and his team were amazing! Best experience we have ever had!

5 out of 5 Stars

I would like to take a moment to sincerely thank the entire team at Veterans United for their outstanding support throughout my home loan process. From beginning to end, the experience was smooth, professional, and very well organized.Joseph, Keagan, Alyssa, Tammy, Jasin and others that I didn't mentioned demonstrated exceptional work ethics and were extremely helpful every step of the way. Their knowledge, patience, and willingness to answer every question gave me confidence throughout the entire process. They made what could have been a stressful experience feel manageable and straightforward.I truly appreciate the dedication and professionalism each of them showed. Their teamwork and commitment to helping veterans is clearly evident.I highly recommend Veterans United 10 out of 10 to all of my brothers and sisters in arms who are looking to purchase a home. Thank you again for your service to those who have served.

5 out of 5 Stars

They were so helpful and amazing! I don't think anybody else could have done the same!

5 out of 5 Stars

I had a great experience using the Veterans United crew! Highly recommend and I will use them for any future purchases.

5 out of 5 Stars
5 out of 5 Stars

Veterans United made the home buying process so smooth and I feel so lucky to have a Team like Miguel's! While the process of buying a house can be stressful, they were responsive, communicative, and extremely helpful the entire time. I would definitely recommend!

5 out of 5 Stars
3.5 out of 5 Stars
5 out of 5 Stars

Working with Kyle and his team was hands down the best home buying experience we could have asked for. From start to finish, their team was professional, responsive, and incredibly knowledgeable about the VA loan process. They made everything feel simple and stress-free, answered every question quickly, and kept us informed at every step.What really stood out was how much they genuinely cared. We never felt like just another file, they took the time to explain our options and made sure we felt confident in every decision. The entire process was smooth, organized, and efficient.If you’re using a VA loan, I can’t recommend Veterans United enough. Truly a top-tier experience.

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5 out of 5 Stars

Joseph Sepulveda was amazing every step of the way in refinancing my home. He had my trust from day one as he proved to be readily available, answered all my questions instantly and constantly communicated with me about every step of the process. He consistently offered input and ultimately helped me reach my goal on my forever home. I am very confident that he and his team will render the same assistance to everyone they encounter. The help I received is life changing and I am so happy I made the choice of going with Veteran’s United.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Excellent. Above expectations. Closed houses before but this was the best experience by far. Kyle and his team went above and beyond. He was present until the end. Big thanks to all.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Miguel and Alyssa were amazing throughout the process. Anytime I had questions or concerns, they were prompt and there to answer and put me at ease.

5 out of 5 Stars

I selected Jospeh Sepulveda because my realtor made the recommendation after reading all the great reviews on the VU website — AND HE AND HIS STAFF DELIVERED!
They were all professionals— prompt and respectful. They stand out for listening to my dreams for the house and sending a very thoughtful housewarming gift.
I will recommend them every time.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

Ashley, Kyle, and Alyssa were very helpful and easy to work with. My experience with them was nothing but great. I would recommend them to anyone.

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Experience first-hand why 1,232 homeowners give us a perfect score!

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5 out of 5 Stars

10 out of 10 for Kyle and Alyssa, I’m looking forward to working with them again

5 out of 5 Stars
5 out of 5 Stars

Smoothest house buying experience. Miguel and his team went above and beyond.

4.5 out of 5 Stars
5 out of 5 Stars

The team at Veterans United were helpful on many levels and stuck with us through a process that frankly, I don't always understand. A great team for financing or refinancing a home. Responsive, informative and professional.

5 out of 5 Stars

Miguel and his team were fantastic. They answered any questions I had quickly and were overall just on it when it came to getting everything taken care of.

5 out of 5 Stars

From start to close the team that was assigned to me was very patient and encouraging and always understood the situation that I was in with my wife in the end it was 10 out of 10 would recommend and use again for another loan

5 out of 5 Stars
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