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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,124

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,124 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Veterans United staff was with us every step of the way through the financing journey. They made sure that we understood what was going on and what was needed. Courteous, helpful, professional people.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you are looking for an easy button for a Mortgage then look no further. The communication was outstanding and the process was seamless. If I ever have to do this again I will start with Veteran's United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Best overall experience by far! Mr Perez exceeded all my expectations. His professionalism, patience, expert knowledge and diligence is impressive. This is not my first, second nor third home purchase. He delivered personal but professional service to me as a customer, treated me as a family member. Mr Perez, gave me honest advice and information that was in MY best interest. My next purchase and whether it’s for myself, family and/or friends I will always recommend Mr Perez. This purchase was special to me as I progressed in this journey, I did not feel alone. I trusted Mr Perez and the team with this process and there are no words express my gratitude to him and to Veterans United. This was meant to be...thank you so much.

5 out of 5 Stars
Would Recommend

We had a great experience with Miguel Rosinski at Veterans United! We highly recommend this company to anyone looking to buy a home and in need of a home loan. Miguel worked very hard to keep us updated and informed throughout the entire process. We are so grateful to have our new home for our family to enjoy. Thank you!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mr. Perez and Mrs. Lopez was the key team members that I dealt with during my loan process, and both were always willing to assist in what ever I needed help with or lead me in the direction I needed to go for help. I can't praise Mr. Perez and his team members at Veterans United enough for making my journey of buying my home an enjoyable and pleasant experience.sincerely,Carolyn Morgan

5 out of 5 Stars
Would Recommend

One of the reasons we were hesitant about applying for a home loan was not wanting to relive the experience of a previous purchase. The moment I reached out to Veterans United and talked to Paul, all those concerns disappeared which led to a very stress free process. I would definitely recommend Veterans United and will not hesitate to call them when we are ready to purchase another home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We also had another agent help us with our home loan and that was Jennifer Lopez (transition coordinator). She helped us with our home loan. She was awesome with an issue we had that came up in the last minute with the homeowner that was selling. She was on top of that issue and was instrumental in getting the issue resolved. We appreciated all the hard work that both the ladies did for us in this process.

5 out of 5 Stars
Would Recommend

Overall great experience. We appreciate your ability to streamline the VA loan process for servicmembers and veterans alike.

5 out of 5 Stars
Would Recommend

I would recommend Veterans United Home Loans to anyone looking to obtain a VA loan. The process is well-tested, clear and easy to follow. The Loan team members are very friendly, knowledgeable and efficient. You realize you are in good hands from start to finish. Give them a try!

5 out of 5 Stars
Would Recommend

What an outstanding overall experience. They made us feel like one of their family members. I have a lot of military acquaintances and work on Lackland AFB, so your name will get around if it hasn't already. Thanks for such a wonderful experience.

5 out of 5 Stars
Would Recommend

I would advise anyone searching for a home to utilize Veteran's United. The process is simple and they email you with updates in real time. The team you will realize that working with them makes it absolutely painless. The process of purchasing can be painful but the dedication Veteran's United personally puts towards you and your family is above par.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was an extreme pleasure to work with. Their professionalism and dedication is exceptional. You can tell you are working with prior military the instant you engage in communication with this organization. I will use them again on my next house.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United made the entire home buying process a truly pleasant experience through outstanding service and support!

4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Great service, Helpful staff. Fast and stress free process.

5 out of 5 Stars
Would Recommend

After conducting our own research with who to go with, my wife and I decided to go with Veterans United. We made our choice after viewing all the positive reviews from their past clients. The whole process felt like a breeze. Their efficiency, determination and timeliness was nothing short of amazing! I highly recommend Veteran's United.I'm very proud to say I am a Veteran Home Owner because of their Amazing team!

5 out of 5 Stars
Would Recommend

I had never heard of Veterans United until my friend recommended them. And boy am I glad he did! I was able to purchase my home in 30 days. Their knowledge and expertise made my journey of buying an home unbelievably easy. They walked me through step by step. Thank you Veterans United!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have never had the pleasure of working with such amazing people and am truly grateful for the experience that the employees had regarding completing my loan. They went above and beyond my expectations and were there for me any time day or night to answer any of my questions and walk me through the process. There were no suprises, no shady fees, and the employees were compassionate and helped me save money every step of the way. I highly recommend this company to all veterans who are looking to purchase a new home. As stressful as buying a home can be, I was constantly reassured and kept informed. They worked with me and my anxiety with compassion and understanding. They helped me save money on insurance and what I should expect to spend. Hands down, the best loan company ever.

5 out of 5 Stars

Veterans United were great to work with. The staff is on top of their work. They were very professional and accommodating.

5 out of 5 Stars
Would Recommend

There is a statement that Paul Perez used consistently ”I got you” and when he said it, I knew he meant it. He took care of me just as he would take care of his own family. He set me up with Lissa Navarro and Jennifer Lopez who also share the some work ethic as Paul. I felt like I was in good hands through the entire process. If you are a veteran and your looking to buy your forever home or looking to refinance it I would highly recommend Veterans United Home Loans San Antonio. To them you are not just another number or family!

5 out of 5 Stars
Would Recommend

We had been putting off refinancing because my husband and I travel a lot and just don’t have the time. I am so glad I reached out to Veterans United. Their staff is amazing! They made the process as painless and easy as possible! I have already recommended them to my realtor friends and will continue to recommend them to our military friends. When you are buying or refinancing; you need a company you can trust; and that would be Veterans United.

More Reviews

See all 1,124 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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