Wonderful service! Veteran’s United made the process of buying our new home a smooth process! I so appreciate everyone’s help!!
From start to finish the staff at Veterans United was awesome. They had a real challenge with our loan and overcame every obstacle and our loan closed and funded yesterday. The entire team was amazing. HIGHLY RECOMMEND!!!!
I would've preferred for the people from VU to make more communication with me. There were to many times where my realtor had to tell me what they said. Basically leaving me in the dark most of the time.
Response from Veterans United
Hey Fabian,
I’m really sorry you felt left in the dark during your loan process. You deserve clear and consistent communication, and I hate to hear we fell short. I’d like us to learn more and see how we can make this right—please reach out at 1-800-212-5200 or ClientAdvocate@vu.com.
The whole team kept the whole process on track. Thank you!
Veterans United Home Loans is the best company for Veterans!! Billy and Melissa made my 1st home buying experience very stress free. I know they are genuine and care about veterans! I would recommend them to anyone who is looking for a home loan! I will only go through Veterans United for all my future home loans!
They kept in touch with you and explained everything.
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Best ever
From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol
From start to finish, my home buying experience was SHOCKINGLY easy. I felt like I was being taken care of. My entire team, and it's awesome that there was a team, were incredible. I was constantly communicated too. I felt like I was part of team. Veterans United carry's some juice too! Nobody wants to scam me because VU was representing me. I could go on, but I'm spending my first night in my new home.
Donnie Hunter
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It is the first time I have ever had a team approach that was more focused on my needs as a customer than it was on how much money would be made off me. Every member of this team was outstanding!
Hanna and my loan team were very awesome and helpful throughout the whole process. Thanks so much for making my first home purchase a breeze.
The process was tedious but worth it
I would like to thank Mark, Dan, and everyone else that was part of the home buying process, it was truly a great experience for me. Excellent service, everyone involved in the buying process was helpful and ready to assist whenever I had any questions. Thank you!
Our loan coordinator and loan officer, Mason and Kellen, provided outstanding service and exceptional timeliness throughout our first home-buying experience. As a Soldier returning from a year-long deployment and spending extended periods on Title 10 orders, my situation wasn’t the simplest — but they made the entire process smooth and stress-free. They worked around the clock to ensure we were fully approved and supported every step of the way. My family and I are extremely grateful for their dedication, professionalism, and commitment. Highly recommend their team!
