Skip to Content

San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,399 reviews
421 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,399 unfiltered reviews

Starting on Page 23 of 47. Return to Page 1

5 out of 5 Stars

My best friend, Sandra Thomas, a retired Army veteran referred me to Veterans United Home Loans. She guaranteed me that I will be thankful getting the Veterans United Home Loans to finance my new home. My friend was right. I'm so glad I followed her advice and went to the Veterans United Home Loans. My home buying experience was great and I got the home I wanted. Thank you......

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The veterans United team made the loan process easy and understandable. I would go with them again in a heartbeat

5 out of 5 Stars
5 out of 5 Stars

Overall experience was good. Everyone was very helpful and responsive with my questions and concerns. Their online portal is very easy to navigate and submit the necessary documentation.

5 out of 5 Stars

This Veterans United Team has made the homebuying process easy for my family to find our forever home. They are extremely professional, understanding, and fast with getting tasks complete. They have exceeded our expectations for the homebuying process and made it easy and stress free. I would highly recommend going with Veterans United for your homebuying process.

5 out of 5 Stars
4.5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 1,237 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Couldn't have asked for a better experience. The team I worked with really made sure I knew exactly what was going on and that I understood everything I was signing. I'm very happy that we chose Veterans United.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Excellent service and I appreciated the ability to upload documents without having to generate a lot of paper. My sole complaint (and this is a VU issue, not an Alea issue) is the apparent inability to lend to a revocable living trust rather than individuals. These trusts have been in use for more than 30 years as an estate planning tool and are in common use around the country. Laws in every state have been re-written so that these family trusts do not impair the rights of creditors. Perhaps this issue is caused by some obscure VA regulation with which I am not familiar, or perhaps it is an in-house training issue at VU. You guys need to get up to speed with current estate planning practices and understand that family trusts are used to protect the confidentiality of estate distribution rather than to cheat creditors. A married couple whose estate planning has been performed by a lawyer will have a revocable living trust where husband and wife are grantors, co-trustees, and primary beneficiaries. I am not an estate planning specialist, but I suggest you have access to many estate planning specialists who could counsel VU on the correct way to manage such transactions and what documentation is necessary. It is embarrassing that dealing with revocable living trusts is not standard operating procedure at VU.

5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

I would recommend using Veterans United to any veterans that is considering buying a home. Veterans United definitely looks out for the client best interest and provides a variety of services best suited for the type of home that the veterans is looking for. Miguel Rosinski and Keagan Phipps are good at what they do. They are professional, courteous, caring, devoted, compassionate to the clients needs which is very important while going through a stressful journey in purchasing a home.

Ready to see for yourself?

Experience first-hand why 1,237 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very easy and very informative. This was our first home and veterans united was able to help us every step of the way and explain everything in detail

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

We did not utilize a realtor for this transaction and we were able to get guidance from the team as we went along, based on the breadth of experience.
I would recommend them to Veterans or any buyer who needs assistance with a Real Estate purchase.

5 out of 5 Stars

Miguel’s assistant, Keagen, was exceptional as well. Not sure our loan would have closed on time, were it not for the Herculean efforts of Miguel and Keagen! Can’t say enough good things about Miguel and his team!!!

5 out of 5 Stars
5 out of 5 Stars

Veterans United has effectively streamlined the home buying process. To Kyle Rutkoski and his Team, thanks again for all you do! You have made my home buying venture, such a smooth and painless process.Best Regards,
Omar

5 out of 5 Stars

The Veterans United team was exceptionally fast in processing our loan making sure we understood every step of the way. The communication between us and the team was quick in response. They made us feel safe and like family through the process. We will always choose and recommend Veterans United.

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

Back to Top