The mortgage industry is now a virtual model, which can be concerning to cyber-security-conscious customers. Kyle and his team are very responsive to inquiries, making the process easy to navigate. The communication (call-backs, email, quick responsiveness) makes all the psychological difference in adapting to the model. :)The customized doormat is a GREAT touch!Well done, and I will recommend VU to fellow vets.Best,
Rey Gonzalez
We had a fast closing. We hit a few snags in the process (not by the lender) and since this was my first time purchasing I didn’t know what was happening. I felt the loan team and VU did a good job from paperwork, signatures, website, texts and email communication and overall simplifying this somewhat tedious and important process. *It would be nice to know how to improve my APR next time. Otherwise it was a great experience.
When we decided to purchase our “forever” home and selected Veterans United, we had no indication the individuals would be so friendly, supportive, and present such a unwavering experience. All staff we interacted with were friendly, responsive, and made a stressful home buying experience effortless in every step of the process.We are so grateful for the VA benefit and for the staff at Veterans United.
Great experience during the home buying process. This is my fifth house in the last 20 years and this was by far the best, easiest and user friendly process. My agent was always available to answer any questions we had and explained everything in a way that would make sense to us. I would recommend Veterans United to my Friends and Family.
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My wife and I recently closed on a home in San Antonio and we just wanted to thank Miguel Rosinski and the whole team at Veterans United for their expert advice and superb customer relations skills during the process. The last year has been a wild one in the housing market and we brought our own "special circumstances" to the table when we first contacted Veterans United several months ago, but Miguel stuck it out with us and we eventually found our dream home complete with a financing package that closely conformed with our initial expectations: no "surprises".If you are in the market for a VA home loan, we would strongly suggest that you touch base with Miguel and his team. VA mortgages are their specialty and they did a great job for us.CheersWW
