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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,166

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,166 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I refinanced my home and the process from start to finish to very easy. The loan specialist were very professional and answered all my questions.

5 out of 5 Stars
Would Recommend

Veterans United kept me in the loop during the entire process and my loan specialist was very responsive and helpful. I could message him with any questions and he would respond with answers almost immediately every time. I felt very in-the-know and confident that the process would go smoothly...and it did!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very professional, Great customer Experience, Loan specialist keep you informed and Respond in a timely manner.

5 out of 5 Stars
Would Recommend

The Specialist did an outstanding job at helping to push through obstacles.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United Home loans made my first time home purchase an excellent adventure. It was an absolutely fantastic experience! I would recommend them to any Veteran that is interested in purchasing a home. Kyle excelled at insuring my first home purchase was a positive experience. All of our communication was always professional and he spoke to me like we had been long time friends. I felt very comfortable asking questions and expressing my concerns. Kyle's knowledge about home purchasing and loan requirements put my worries at ease. I'm glad that I was able to have him as a consultant during this experience. I would definitely recommend him as loan specialist.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you're a veteran, don't go anywhere else. From the beginning of the entire process right through the very end I felt like I had a team of experts working for me. They kept me in the loop with emails, calls and texts. I highly recommend Veterans United if you're looking to buy a home.

5 out of 5 Stars
Would Recommend

Veterans United made it possible for use to finally get our home. Something I had always figured would never happen till I was at least in my 40's to 50's. It was a great experience and now because of them, we are living in our dream location in an absolutely amazing home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kyle was great to work with. Best rates you can find! I went through multiple lenders and Veterans United through Kyle was the best. He made the process easy and stress free. Responded quickly and answered my questions intelligently and accurately. I never once had the feeling that I was being taken advantage of and Kyle had no issues explaining things multiple times if needed. We even closed out 10 days earlier than our initial close out date! Kyle is professional and the rest of the team is thorough and efficient. Highly recommend Kyle.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We love our new home, thank you Miguel and Veteran’s United Home Loans

5 out of 5 Stars
Would Recommend

As a first time home buyer, My wife and I are glad we went with Veterans United. They walked us through each step and communicatively effectively throughout the entire process.

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5 out of 5 Stars
Would Recommend

Outstanding job. Bravo Zulu.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

In all honesty, words cannot express how grateful I am to Kyle for his assistance in my home finance journey with Veterans United. I have been looking for a home for 2 years with no luck, working with lenders who were of no help to a struggling veteran. Finally, I decided to call Veterans United of San Antonio and was matched with Kyle Rutkoski and in less than 30 days I was pre-approved, cleared to close, funded, and moved into my dream home! The only time he called me or e-mailed me was when he absolutely needed some information or paperwork. He never bothered me or wasted any of my time. He was a great loan officer and even offered his time and assistance to answer any questions or concerns that I may have about my home after I closed. He is beyond amazing and absolutely surpassed all of my expectations.

5 out of 5 Stars
Would Recommend

Our loan specialist, Kyle, was amazing! He made everything really simple for us and we were able to close in just 3 weeks. We're so grateful for him and veterans united.

4.5 out of 5 Stars
Would Recommend

Veterans United makes buying a home free from worry. One has access to a team of professional, courteous and caring associates. One never has to stress for the access on-line is quick and painless; so easy to correspond and upload everything necessary to complete the process. I appreciate all of the associates who assisted me and kept me on track; a big THANK YOU to Miguel, Brannon, Chelsea, Luke and Keagan - y'all made it happen:)

5 out of 5 Stars
Would Recommend

Very friendly, and responsive staff. I will be going through Veterans United for all my home loan needs in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,166 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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