Very helpful with every step along the way and nice
Matt Perona and his team were so helpful throughout the process of buying our first home, and I would recommend him to anyone.
Buying a house can be overwhelming, but Karol team made it extremely exciting and easy. I am army active duty found a house online near to my duty station and wanted to buy it. I was not able to see the house, or be there on closing date in person. The team was professional responsive, and truly made me feel supportive though the process. Amanda, Karol, phoebe thank you and I will highly suggest this team to any one looking to buy.
Outstanding service from start to finish. Excellent job by Janeanne and her staff
Working with VU has been a nightmare. Some say my treatment from VU was age. I feel it was because I’m Black. My main objective now it to pay this loan off and forget this whole ordeal. I’m only one person that have given you a poor review. I hope what happened to me has not been a pattern. Theses are my true feelings and you knew all along that I felt I was targeted.
Response from Veterans United
Hi Judith,
Thank you for sharing how your experience felt. I want you to know that I take this very seriously, and my team is already looking into it. We’ll be reaching out to learn more and make sure your feedback is fully accounted for. When you’re able, you can also contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com, Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Scott and Christina are absolutely the Best. From beginning to end the have been with us the whole process and explained everything along the way. Christina was so professional and easy to work with. She is absolutely the Best!!
I would recommend Veterans United to anyone that asked ,I will tell every Veteran I know about my amazing experience.
Thanks
Ty, Jake, and the rest of the team made this as easy as it has ever been. They were there to answer my questions and were always supportive and helpful. I would highly recommend Veterans United.
I have never worked with a more helpful and responsive team. Definitely not what I usually expect from a bank!
Amazing service with a smile. True professionalism each step of the process. Great Communications with the entire Team. Website easy to navigate, , status easy to see,, To-do list prominent, upload fast. I can't thank Brian and the Team enough for a seamless transactions.
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Whitney and crew were on top of all stages of our journey to purchase a house. They are the best!
Having knowledgeable people assisting with home buying makes the entire process less scary! They are very patient and willing to provide answers, even when questions are repeated several times. Many thanks to great teamwork and support!
Veterans United is a go to for vets. Very streamlined process with an amazing customer service approach
