Skip to Content

San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,361

Total Customer Reviews

99.2%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by branch of service
Filters by type of loan

Showing all 1,361 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

The whole Veterans United Team were extraordinary! Huge shoutout to Jospeh and Alyssa for making the whole process stress free. Great communication on their end, I always was up to date on everything that was going on! Thank you again Jospeh for all your help! And for putting us in contact with an exceptional real estate agent in Lisa. Thanks again to you Alyssa for all your hard work, I enjoyed working with you! It was an honor to have you as our Loan Officer, Joesph. Thanks!

5 out of 5 Stars
Would Recommend

Miguel Rosinski made the entire process easy and stress free. He was super patient with us - working with us for over a year as Jana and I navigated the housing market. He and his team provided multiple potential loan scenarios, yet I never felt pressured. At the end of the day I didn’t even shop for better rates as I knew Miguel was my guy due to his excellent customer service and communication.

5 out of 5 Stars
Would Recommend

Miguel and Keagan we’re excellent. They followed up on all matters and responded promptly. When they needed to research an answer, they did their due diligence in getting the information that was required and providing it back to us. We had a great experience.

5 out of 5 Stars
Would Recommend

Here's a polished version that keeps your personal experience while making it more compelling and professional:As a veteran who spent over a year trying to buy a home, I am incredibly grateful that I found Kyle and Elissa at Veterans Home Loan United.Before working with Veterans Home Loan United, I was with another lender that simply didn't demonstrate the same level of professionalism, work ethic, or integrity. The difference was clear from day one.Elissa handled every request promptly and efficiently. She stayed on top of every detail, consistently followed up with all third parties, and often began working on new tasks within minutes of our conversations. Her responsiveness and dedication made a stressful process feel manageable.Kyle was always accessible, patient, and willing to take the time to explain every step of the loan process. He made sure I understood my options and never made me feel rushed or overlooked.Buying a home can be overwhelming, especially after a long journey, but Kyle and Elissa went above and beyond to make it happen. Thanks to the entire team at Veterans Home Loan United—especially Elissa and Kyle—I am finally living in my dream home.I highly recommend Veterans Home Loan United to any veteran looking for a lender that truly cares about its clients and is committed to helping them achieve homeownership.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Teddy M.

Working with Vetrans United Home Loans has been a dream come true. Their commitment, professionalism and passion sets them apart from their peers as a Lender that truly cares about it's clients.

5 out of 5 Stars
Would Recommend

Joseph and his team were amazing!! Very responsive they kept me updated the entire way thru. I'd definitely refer Joseph to anyone looking to buy a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Joseph Sepulveda and the supporting team were very corteous, proactive, and exeeded all expectations by a long shot. It is refreshing to see such an important process as buyingva home treated with all the professionalism and enthusiasm displayed by team VU. The app was an invaluable tool to map out the process, maintain situational awareness, and submit deliverables anytime anyplace. Thank you very much, Veterans United. Team San Antonio is representing you amazingly well.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kyle was amazing to work with. Always responsive and helpful. Made the process easy and as stress free as possible when it comes to buying a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Kyle & Alyssa & Brittany (My Realtor) were all awesome!!! Very friendly, courteous, and very much professionals. I was a little bit apprehensive in purchasing a home during this madness the country is going though at the moment. If these folks were horses, they’d be Clydesdales, strong, and majestic! Thank you SO much for everything you did.

5 out of 5 Stars
Would Recommend

Every single member of the team that I was assigned is amazing. They always reached out to me to inform me of updates as soon as they arrived and always made sure I understood every part of the process. They made me feel welcome and taken care of. I could not ask for a better more dependable team.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

At first, I was dreading the process to even begin, but the team quickly reassured me and broke it all down. Very informative and educational. I appreciate all their time and effort and answering all my questions, even if it was the same question over and over. I'd recommend them 100 times over because this was the experience everyone should have when purchasing a home. Especially their first home.

5 out of 5 Stars
Would Recommend

There is nothing I say about Joseph Sepulveda and His team that would do them justice. It wasnt a lender to customer experience, it was a friendship in the making.
Thank you guys for making our home buying experience seem straight forward and effortless.

5 out of 5 Stars
Would Recommend

Even though my closing was severely delayed there was no fault lying on VU. My team did everything they could do to get the difficult situation resolved so that we could close. I’ve had nothing but good experiences with VU (x3) and would use them again and recommend the to anyone looking for a VA loan.

Ready to see for yourself?

Experience first-hand why 1,202 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

5 out of 5 Stars
Would Recommend

He was on top of things before I even mentioned it. His dedication to our closing was superior. He was kind, and helped me get through something that I thought was going to be stressful, but thanks to him and his team, it was not.

5 out of 5 Stars
Would Recommend

I would absolutely recommend Veteran's United, in particular the team that aided me through my home purchase. Thank you Kyle, Alyssa A., and Nichole

5 out of 5 Stars
Would Recommend

Genuinely the easiest closing we've ever experienced. I cannot believe how streamlined the process is, and Miguel & his team worked seamlessly with our agent, Lissa Navarro. We felt informed the entire process.

5 out of 5 Stars
Would Recommend

My experience was 10/10, would recommend! The whole team went above and beyond to make my first home buying experience a great one.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone on the team was fantastic. Extremely helpful, knowledgeable and timely with helping us purchase our first home.

5 out of 5 Stars
Would Recommend

Miguel went above and beyond to make sure everything went smooth from pre-qualification to showing up at our closing. Miguel and his people are true professionals one of which was Keagen who helped get everything required from everyone involved into our loan package for underwriting. She showed daily dedication to making sure everything moved along smoothly week by week and we really appreciate her effort in getting us through the loan process as well. Thank you Miguel and crew for your effort and dedication through out the loan process it was very helpful and first rate.
I highly recommend Veterans United San Antonio and won’t hesitate to trust them again future mortgage needs.
Most of all I thank Yahuah TMH for blessing us throughout this process, for leading us to this VU office and I pray he blesses and guides y’all everyday, Ahmein! Shalom

More Reviews

See all 1,361 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top