This was my second time working with VU, and both experiences have been great—but this one was even better. Miguel and his team are incredible. They make the entire process simple, stress-free, and comfortable. I had just gone through a divorce and just retired after 20 years of service, so there was already a lot of change and uncertainty in my life. The last thing I needed was more stress, and Miguel completely understood that. He worked around my schedule, answered every question, and guided me through each step with patience and care. The whole experience was truly refreshing at a time when I needed it most. From the bottom of my heart, thank you!
Subject: Heartfelt Thanks for an Outstanding Homebuying ExperienceDear Veterans United Team,I want to extend my sincere gratitude to each of you for the exceptional support and care you provided throughout our homebuying journey. As first-time buyers, my wife Lisa Chacon and I were navigating unfamiliar territory—but thanks to your guidance, we felt informed, supported, and genuinely cared for every step of the way.• Joseph Sepulveda – Your leadership set the tone for the entire process. You were our first point of contact, and your professionalism and clarity helped us build trust from the start.
• Keagan Phipps – Thank you for stepping in as Transaction Coordinator and ensuring everything stayed on track. Your attention to detail and responsiveness made a real difference.
• Mikela Olivo – I know you played an important role behind the scenes as Joseph’s assistant. Your contribution didn’t go unnoticed, and I appreciate your part in the team effort.
• Alyssa Aylor and Sarah Barba – I truly enjoyed our pleasant conversations. Your warmth and professionalism added a personal touch that meant a lot to us.This was more than just a transaction—it was a milestone for our family. You helped us overcome obstacles, kept our numbers within budget, and treated us with the kind of respect and care that’s rare in today’s world. Your communication was excellent, your teamwork seamless, and your commitment to our success deeply appreciated.From the bottom of our hearts, thank you for helping us make this dream a reality.Warm regards,
Erasmo and Lisa Chacon
Thanks to Joseph Sepulveda and everyone at Veterans United my wife and I are now in our new forever home. All better need to reach out to VU and let Joseph Sepulveda and his team work their magic. Thanks to them we have a home also are real estate agent was Cathy Barge who was VU peared us with she was able to find are forever home she was a blessing to me and my wife Amen.
A simple call got the ball rolling, and got my family into our home. It was great working with Joseph, Alyssa and the Veterans United team. I believe they made the process easier and took the stress away for my wife and I by keeping us updated and answering questions. Without a doubt, I would recommend Veterans United.
Thanks to Joseph and his excellent team—Alyssa, Micaela, Keagan, Kyle, and others—we had a truly remarkable experience. As this was our third home purchase, the process was smooth and efficient. Everyone was polite and highly knowledgeable. They matched all other lenders' offers and even went beyond, but ultimately, Joe and his team offered the best solution for our family and helped us find our forever home.
The entire team at Veterans United was amazing. They took care of everything I could have hoped for. Miguel, Alyssa, and Missy were never more than a phone call away. Any questions I had were immediately answered. Whenever I needed help with a part of the home purchase I always had the support I needed. I cannot emphasize enough how helpful they were.
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As first time home buyers, my loan officer and loan team made everything very easy to understand, and explained everything if it was unknown during our process, as well as kept us updated as things were either getting done or if they needed to be done, this team took a lot of stress off our shoulders as we made our move and during our home buying process.
This was honestly the best process I've ever had. Joseph, Alyssa and the rest of the team (I can't remember all of the names) are phenomenal. I'm telling other Vet buddies of mine about VU and Joe's team. Truly can't say enough! I'll say this, between my realtor and Joe's team, I felt at ease in letting them do their thing. That might not be a good thing, but I trusted them to do right by me.I will say the negative is the website's message about using cookies won't go away and blocks part of the page. This is even worse on a mobile device.
