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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,698 reviews
880 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,698 unfiltered reviews

5 out of 5 Stars

This process was so smooth. The underwater only asked for 1 thing that was minor.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

4 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Second time used Veterans United. Ken is hands down no contest real estate agent we ever had. It’s honestly shocking (after and selling a previous home) the difference he made. No kidding, anyone looking to move to our area I will INSIST they let him and his wife look out for their needs.
We miss him already even though we know he is with us as we settle in.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

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5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars

Corey Burns, Becca Terry, and Veteran's United were helpful, professional, and did an excellent job getting me into my very first home. I am truly grateful and happy to be a new home owner.

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

4.5 out of 5 Stars

Things went very smoothly with Veterans United.we really appreciated all the help we received from our rep.Aaron Madrid.

headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Ryan and his team were an absolute pleasure to work with! Communication throughout the entire process was excellent and the platform was a great tool for uploading necessary documents and receiving continuous updates on next steps and additional requirements. As a self employed veteran, my situation presented many challenges, but Ryan and his team handled each hurdle with determination and professionalism in order for us to achieve our final goal of purchasing our new home.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Rachel Gruber was phenomenal and I highly recommend her. Even though our real estate, underwriting and title teams left us very frustrated, she was consistently amazing. She’s the reason I would recommend Veterans United to anyone else because I believe our experience is a rarity and that they are wanting to correct problems that arise. She’s enthusiastic and willing to correct issues after the sale which shows integrity and compassion. Truly exceptional.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Billy Jones was great to work with.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

Ready to see for yourself?

Experience first-hand why 361,811 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Great team, amazing first time home buying experience!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Outstanding customer service and professionalism handling my loan application. Kenzie and Jack constantly called and asked how everything was going and if I had any questions. Julie also offered her assistance with moving issues . It was nice to know that if I had any questions or concerns, they were only a phone call away!

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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