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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,117

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,117 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

The home-buying process can be pretty intimidating, especially for first-time home buyers, but the Veterans United team made the process very fast, efficient, and completely painless. When we decide to move again, I will only use Veterans United! Thank you again for everything you've done!

5 out of 5 Stars
Would Recommend

Veterans United made this entire experience completely pain free. They knew exactly what needed to be done, could answer all of my questions on the spot, and went out of their way to get us exactly what we wanted. 10/10 would recommend to anyone looking to buy a home.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I highly recommend using Veterans United. Their process is very clear and they help you through the entire process. I would use them again given the opportunity...

5 out of 5 Stars
Would Recommend

Just thank you. Been a long road to get to this point.

5 out of 5 Stars
Would Recommend

This was my first time buying a home, and I would be lying if I said that I did not go into this process stressing from the jump and expecting the run around. I know that the home buying process can be discouraging, which is one reason I put if off for so long. Working with Veterans United, especially Miguel Rosinski, Keagen Phipps, and Ashley Draven made this whole process anything but difficult and discouraging. Right from the get go I was impressed with the service they provided, the attitude they put out, and the dedication they had to help me through every step of the home buying process. There was never any time I felt that I was not informed as to where we were at in the process, and if they did not have a clear answer at the moment, they got back to me at record speed to update me. Any time I reached out, I either got an immediate answer or a quick call back. I had many questions and called quite a few time for clarification and never once did I feel like I was a burden. Since the first day I started working with this team I have done nothing but brag to my friends and family about how impressed I was with the service that I received. I really appreciate the dedication this team has to their customers, and I would without a doubt recommend them to anybody seeking to utilize their VA loan. This was a 10/10 experience and if I buy again any time in the future, I already know who I am going through. I am grateful for being able to work with this team and could not be any happier with my first home purchase.

5 out of 5 Stars
Would Recommend
Photo submission from Teddy M.

Working with Vetrans United Home Loans has been a dream come true. Their commitment, professionalism and passion sets them apart from their peers as a Lender that truly cares about it's clients.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My next home purchase in a few years will be with VU once again. “If it ain’t broke…”

5 out of 5 Stars
Would Recommend

Thank you Veterans United. The title says it all. Veterans united to help other veterans. You guys made it possible for us to get the home we wanted without a lot of hassle. Best experience so far. Again thanks

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

The team was awesome and made it happen quicker than expected. Would definitely recommend.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
Would Recommend

Working with VU was wonderful! As a first-time buyer, I didn’t really know what I was getting myself into, but Joseph and the team were here every step of the way. It really took a weight off my shoulders knowing VU had my back, both as a first-time buyer and as a member of the military!

5 out of 5 Stars
Would Recommend

We had an outstanding experience with Veteran's United; Miguel, Ashley and Keagan. They were able to help us get exactly what we wanted, and they went the extra mile for us!

5 out of 5 Stars
Would Recommend

Veterans United has been great to work with and has been very transparent throughout the home buying process. The team that worked with me have made the home buying process such a breeze and as least stressful as it can be. I never thought I would say buying a home was so easy.

5 out of 5 Stars
Would Recommend

Was contacted by Mr. Sepulveda about 6 months ago. At that time rates had gone down, but not by much. He contacted me again noting rates had gone down further and we started the process for refinancing. As a Veteran, with a Wife and Son, Saving money is always a good thing. From my Family to your team, thank you very much Mr. Joseph Supulveda and Ms. Keagen Phipps, you both were great in seeing this through!! Highly recommend any Veterans, Gold Star families, and civilians alike to use them for your mortgage needs.

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5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Alea was amazing and super helpful and patient

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,117 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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