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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,120

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,120 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

We really enjoyed working with the Veterans United team assigned to us. They were so helpful and nice and made us feel like we were the only customers they had. The home buying experience with Veterans United was the best one we've had yet!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Excellent and streamlined process with Veterans United. Takes the guess work out of an otherwise complicated process. Thank you to my wonderful team!

5 out of 5 Stars
Would Recommend

The whole team did a great job by responding to every email and keeping me updated on everything I needed to to take care of. They really made my first time home buying experience easy. I

4.5 out of 5 Stars
Would Recommend

Joseph Sepulveda pulled through and got me the rate I can afford and wanted. My family and I really appreciate his efforts.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My home buying experience with Veterans United was the best. During each step of the process I was well informed and treated like family. When delays in our new home build happened Joseph, Keagen, Brandi and Brian were there to show their concern of the situation by reaching out and be sure that myself, wife and new born were taken care of.PCSing to a new duty station is stressful. Add to that having a home be delayed and a baby in the process I couldn’t have asked for a better team that worked so hard and showed how much they cared during this entire process. Thank you so much for helping us find our new home and welcoming us into San Antonio!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

That was best team I've worked with and definitely commendable.

5 out of 5 Stars
Would Recommend

Our experience with VA United was organized and friendly. Joseph educated us on next steps while keeping his friendly demeanor at all times. Every question was answered and every concern was relieved. It was ALL an absolute awesome experience. Thank you Joseph and of course, your team!

5 out of 5 Stars
Would Recommend

Bless to have experienced this opportunity with so many great people

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We could not have asked for a better team to work with! They were all very knowledgeable of the VA lending process and working with us to make sure everything from preapproval through closing went smoothly!

5 out of 5 Stars
Would Recommend

Alea and her entire team were amazing. Jeffery Kueker got me started in the process without any hiccups and answered all the questions I had. Keagen Phipps was amazing at advocating for me and getting all my paperwork straightened out and got me to closing very smoothly and easily. Crystal Tiede had plenty of advice and resources available to help me get everything arranged for moving and activation electric, gas, water, etc.
They made me feel like I was their only client and were always there for me to answer any questions at all or even just be there with a supportive word. What a perfect team of great people!!

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5 out of 5 Stars
Would Recommend

Aside from Kyle R. , our LO, we had the pleasure of working with Brittany as well.She was also very quick to answer and take care of the documents and closing details that we were going back and forth with our realtor for. She really helped us out with making sure the builders met certain timelines in order to close on the house, with no issues.Her assistance really helped my husband and I feel supported and secure with this home buying process. Thank you to Brittany!Being a first time home owner and not knowing the process, Veterans United really made sure to get us the best team and we felt like we got that with Kyle, Brittany and Justin. I truly appreciate their time and help , and I would highly recommend them (I already have, to a few of my friends who are looking to purchase a home in the future) to my friends and family!!!!I even got housewarming gifts! These people really care and they really are with you every step of the way.. Their genuine support and professionalism made this whole process feel like I was working with people who truly cared.Thank you guys so much!!!

5 out of 5 Stars
Would Recommend

I have used Veterans United multiple times and will continue to use and recommend them with how badass everyone is.

5 out of 5 Stars
Would Recommend

Veterans, if you are looking for a company with a complete, serious and experience team to assist you in the home purchasing process, let VA United walk with you during the process. If I have to remarry, I will marry VA United again.
I may say the same slogan, Thank you for your service and God Bless you all.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I couldn't be happier with the service I received from Kyle and his team in San Antonio! My house had every setback and delay possible to complete (new build) and Kyle, Bianca, and Keagen were on the spot with information about my loan along the way. I never felt alone or neglected even when setback started at month 4 and continued for the next 11 months! They set me up and kept me going for the duration and I can honestly say I wouldn't have purchased the house if it hadn't been for their great attitudes and pursuit to provide me the best experience a homebuyer should have. Start to finish, Veteran's United and the San Antonio team made my dream of retiring in my newly built home a reality. My life is better because of them! Please, do your research, but you'll find that Veteran's United is everything the commercials and ads tell you (and they didn't pay me to type that!). If you're a vet like me and are ready to find a great team to take you to the next chapter, chose VU and do it right. Thanks again Kyle and team; you made my dream come true!
P.S. I would be more than happy to share my complete experience and journey with any other vets out there. Maybe my experience would give them the satisfaction I now have after going through the process.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I would like to say I had a smooth and outstanding process / working relationship with Alea Schuyler and her team Jeff Kueker & Brittany Kendall. They’re continued process in getting my loan approved within a short period of time to include keeping me abreast of everything during this process.
Mrs Alea Schuyler is one of the best patient, knowledgeable, & understanding Loan Officer I’ve worked with in a long time.
I pray & wish everyone could have this type of professional caring attitude with all their clients no matter who they are or where they are from.
I will recommend Mrs Alea & her teammates Brittany Kendall & Jeff Kueker to anyone who are in the need for a Loan Officer.
You don’t find too many people with a heart of Gold & go all out to get the job done and as we say in the Army✝️✝️ Make It Happen & Be All You Can Be😇
Thank You

More Reviews

See all 1,120 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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