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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,152

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Jeffery kueker was awesome. Jeff helped run numbers for me so I can stay in a general monthly rate. Jeff cleared up a lot of questions on my part with my first home buying experience. Jeff also gave me some sources I can look into on my own time which was helpful. Thanks for the work Jeff.

5 out of 5 Stars
Would Recommend

Thank you all, and especially to Joseph and his team! Words cannot express how grateful we are for everything Joseph did for us and his help getting us into our new home. Also, thank you so much for recommending Jane Vallarta and her partner Isabel Vallarta to be our realtors! They are exceptional and really on top of everything! Everyone made this difficult process so much more digestible, and we are grateful for everything you guys did for us!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

From the first call to closing, the team did an amazing job at helping me through the process! It was the best home buying experience I could have ever imagined. Thank you!

5 out of 5 Stars
Would Recommend

Keagan was superb. She is a rockstar. Kept us informed with our documents and gave us step by step instructions on what was needed.

5 out of 5 Stars
Would Recommend

Great experience, recommended this group to everyone.

5 out of 5 Stars
Would Recommend

I will buy again and I will buying with you!!!! Thank you for making feel like I am the most special of your clients

5 out of 5 Stars
Would Recommend

The last bit I couldn’t understand or comprehend was the POA wording and why it became an issue. We set up the POA in advance because I was leaving the country for work and subsequently leaving the country on a family vacation less than 24 hours after my return. I was foggy on those details on the wording. I know y’all got it squared away for the closing to get funded. Why wasn’t this caught in advance. We gave the team plenty of time to review things prior to Rieko signing the documents on the 7th. Can you all please elaborate on this? I am not upset by any means it got taken care of. I just would like to know for my peace of mind. Thanks again for all your help. You all are the best that’s out there.-Marc

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I think I’d be sounding like a broken record if I say anything more. The greatest experience ever.

5 out of 5 Stars
Would Recommend

Overall, working with Joey and his Team was a great experience. Would recommedn him and his Team to anyone I know looking to buy a home. Thank you again Joey for helping me and Jess get into this house.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

For a first time home buyer, this was a smooth operation. The process was so smooth even in the uncertainty of the first deal that fell through we learned so much by the second try we were more confident and our loan officer and real estate agent took care of all the stress! Thank you so much !!!

5 out of 5 Stars
Would Recommend

Everyone we worked with was a great help and through it there pay couple years they were there to fully help and support us. Throughout my stupid questions and the confusion they give us answers.

5 out of 5 Stars
Would Recommend

Joseph, Keagan, and the whole team was amazing in guiding us as first time home buyers. They were fast and very responsive with our needs and questions. They always try to get things done as soon as we need them, they worked hard and tirelessly to give us our dream home today. We are very thankful for everything they have done for us. We’re definitely recommending them to our friends and family and will use their services again if needed. Thank you Joseph, Keagan, Kyle, and the rest of the team.

5 out of 5 Stars
Would Recommend

Very grateful to have done the home-buying process with United Veteran team.

5 out of 5 Stars
Would Recommend

My husband and I are in our 60's and this was our first time purchasing a home. Our Realtor recommended we work with Joseph Sepulveda because he is a Veteran like my husband and she let us know that he would be patient with my husband, who is hard of hearing. We are so glad we did. Joseph and his team walked us through the process so seamlessly. Brittany Kendall was so nice and called me whenever I needed to get something done. We closed on our brand new home and we are so excited to spend the rest of our lives in this beautiful home that was purchased with the help of our Loan Officer Joseph Sepulveda.

5 out of 5 Stars
Would Recommend

Everything went smoothly and the service was excellent. All our questions were answered and we had no problems getting a hold of someone when we needed assistance.

4.5 out of 5 Stars
Would Recommend

As a veteran everthying they did was greatly appreciated. Thanks Joseph keep up the good job of helping veterans
Gmm1 Stephen K Nason, USN

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Incredible service! I would highly recommend anyone going through the home buying process to trust Veterans United. Miguel was quick to respond and easy to work with. I’ll be using VU again for future home purchases!

5 out of 5 Stars
Would Recommend

I connected with Miguel at a Job Fair and because he was approachable and genuine, I put aside my fears of predatory "Veteran" lenders. I asked him quite a few questions and his expertise and professionalism drew me back via email when I was ready to jump into the market. I am extremely happy that we connected and that I trusted Veterans United to handle my VA Loan. I have purchased homes on three other occasions and sold two of them with various lenders. This was by far the simplest, smoothest, stress free, worry free, organized, and well-coordinated transaction I have ever experienced. The communication from Veterans United and their management of the entire process to include cross-communication with Title, Appraisal, Brokers and Realtors made all the difference and was greatly appreciated. I will most certainly recommend them to others with the reassurance that Veterans United is NOT a fly by night predatory lender, they are the Real Deal.

5 out of 5 Stars
Would Recommend

Thanks for providing a great service as mentioned above! Even when the seller was not going to sign until late in the afternoon, Miguel and team ensured that the loan was processed in time to allow us to have our keys the same business day. My buyer's agent even mentioned how impressed she was with Miguel's promptness and professionalism throughout the closing process.

5 out of 5 Stars
Would Recommend

Joseph and the team were fantastic! Answered all my questions and helped me understand what was going on throughout the home-buying process. There was no pressure to make any decisions, just gave me the options.

5 out of 5 Stars
Would Recommend

Joseph and the team at Veteran’s United made the home buying process seamless from beginning to end. The online system was user-friendly and made uploading and signing documents incredibly easy. Our questions and requests were always answered in a timely manner. We couldn’t have asked for a better home buying experience. Thank you, Veteran’s United!

5 out of 5 Stars
Would Recommend

Having a team that knows my situation lets me feel more relaxed in my home buying process. My needs were met by people who cared to help my family succeed in buying our first home!

5 out of 5 Stars
Would Recommend

I have heard bad things about the home buying experience. I have to say, my experience was Top Notch. From start to finish I had no issues. Every single person I worked with was on top of it. Wonderful experience!! P.S. I loved the gifts from VU. Thank you all.

More Reviews

See all 1,152 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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