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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,121

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Joseph and the team were fantastic! Answered all my questions and helped me understand what was going on throughout the home-buying process. There was no pressure to make any decisions, just gave me the options.

5 out of 5 Stars
Would Recommend

Joseph and the team at Veteran’s United made the home buying process seamless from beginning to end. The online system was user-friendly and made uploading and signing documents incredibly easy. Our questions and requests were always answered in a timely manner. We couldn’t have asked for a better home buying experience. Thank you, Veteran’s United!

5 out of 5 Stars
Would Recommend

Having a team that knows my situation lets me feel more relaxed in my home buying process. My needs were met by people who cared to help my family succeed in buying our first home!

5 out of 5 Stars
Would Recommend

I have heard bad things about the home buying experience. I have to say, my experience was Top Notch. From start to finish I had no issues. Every single person I worked with was on top of it. Wonderful experience!! P.S. I loved the gifts from VU. Thank you all.

5 out of 5 Stars
Would Recommend

Thank you all for such a great experience on getting us a house for the first time. We appreciate all that you guys did for us.

4.5 out of 5 Stars
Would Recommend

Easy process overall, everyone was great. I was extremely happy with the high level of communication I had with my team through out the process.

5 out of 5 Stars
Would Recommend

We are very proud of working with the team and will never forget we are proud of all a big thank you!

5 out of 5 Stars
Would Recommend

Big thanks to Keegan and Miguel! Super helpful and incredibly kind. Got lucky to have them on my team!

5 out of 5 Stars
Would Recommend

Kyle and Brittney were amazing through this whole entire process. I’m extremely happy I went with them. They will be the first people I call the next time. Thanks for your hard work!

5 out of 5 Stars
Would Recommend

Miguel and his team are amazing. I truly am so speechless on how wonderful this team treated me. I will definitely come back for any future home buying. THEY ARE THE BEST OF THE BEST.

5 out of 5 Stars
Would Recommend

Outstanding process. Smooth and fast.

5 out of 5 Stars
Would Recommend

I got approved on my 30 minute lunch break. It was that easy.
Carol has been great, always following up.Thanks
-Ed

5 out of 5 Stars
Would Recommend

Our Family appreciates the dedication, organization and timeliness of Mr. Sepulveda and his team. Their organizational skills made our experience an unforgettable one. We felt their support through the whole journey, never alone! We would definitely recommend Veterans United for their incredible expertise and support.

5 out of 5 Stars
Would Recommend

Overall, it was a very easy, seamless process.

5 out of 5 Stars
Would Recommend

Veterans United really made my home buying easier and I was able to close quickly. I don't think I've ever had such an easy time buying a house. They are very knowledgeable in VA funding and had very quick reaction time when there was a slight issue with appraisal. I would highly recommend this company for any Veteran wanting to use this company. They will not regret it.

5 out of 5 Stars
Would Recommend

We recently had the pleasure of working with the home loan team at Veterans United, and we cannot recommend them highly enough. From start to finish, they went above and beyond to ensure that our home buying process was as smooth and stress-free as possible.We would like to give a special shoutout to Alea Schuyler, our Loan Officer, who was always available to answer our questions and provide us with the guidance and support we needed. Alea even took the time to be present at our closing, which meant a lot to us.Brittany Kendall, the Transaction Coordinator, was also incredible. She was always on top of everything that needed to be submitted and kept us informed every step of the way. We never had to worry about missing a deadline or forgetting to submit something because Brittany had it all under control.Jeffery Kueker, the Loan Specialist, was always easy to reach and provided us with the information we needed about loan documentation needs. He was patient, knowledgeable, and always willing to help.Lastly, Alisca, the Senior Home Buying Concierge, provided great resources and helped make our move an easier process.Overall, we are extremely grateful to have worked with such a fantastic team of professionals who truly care about their clients. If you're in the market for a home loan, we highly recommend Veterans United and their amazing team.

5 out of 5 Stars
Would Recommend

This was my first time purchasing a home. I thought this entire process was going to be long and stressful. My team made it so easy and fun buying a home for my growing family. They did fantastic work.. I would 10/10 recommend Veteran United to all my Veteran friends and family!

5 out of 5 Stars
Would Recommend

Alea, Michelle and Keagan were all great! A solid team that made the entire process seamless and I have no regrets in deciding to use VU as a lender!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I am very glad that we went with Veterans United to service our home loan. They were the first of several different companies that we inquired with and they ended up being the best option for us. Our loan officer Kyle was there for us the whole way and worked hard to get us the best loan, always coming through to beat any other offers. I definitely recommend Veterans United for anyone looking to make a home purchase!

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5 out of 5 Stars
Would Recommend

Thank you so much for such an amazing home buying experience!!! We couldn’t have asked for a better team. Every one was incredibly knowledgeable and great with answering the many questions we had about the home loan process. Sincerely recommend this group to those looking to purchase a home.

5 out of 5 Stars
Would Recommend

From the beginning, Veterans United handled this process in a comfortable and professional manner. Our loan officer, Miguel Rosinki, was awesome! We could tell he was very knowledgeable because he explained the process in detail, answered every question, and demonstrated patience throughout. Another member of our team was Brittany Kendall, transaction coordinator, and she was super helpful and very responsive. We felt like their priority for the start until the end. We cannot express how thankful we are for their support.If anyone is looking for home loan experts, look no further than Veterans United. We have no doubt they will treat you right!

5 out of 5 Stars
Would Recommend

Communication was clear and concise. The website made things very easy and fast to work through the process. Each team member was very knowledgeable and confident in helping us through it.

5 out of 5 Stars
Would Recommend

My Veterans United team was amazing from the beginning to the very end! I had a long process with a new build and communication with them was great. Joseph and Brittany worked very hard for the best interest of my family and as a first time home buyer always responded promptly and eased the nerves.

5 out of 5 Stars
Would Recommend

We were very happy, excited, nervous and relieved while working with Veteran United and their partners. Everyone made the process smooth and understood what we were looking for. We were definitely grateful to have this experience with VU. Thank you for all you do for veteran like me and my family.

5 out of 5 Stars
Would Recommend

We are very satissfied with the entire process. The team did a great job following through the entire process for our home loan. The interest rate was very competitive and the web page that handles all the paperwork is very organized and easy to understand. We are very happy we found Miguel to help us with our mortgage loan. Great job!!

5 out of 5 Stars
Would Recommend

Veterans united has been more than what I could ever ask! They really took care of my family, and I. They made sure I was ready for whatever was to come my way on a daily basis. They are very proactive which is something that I love to ensure my loan process was smooth! Thanks again to everyone at Veterans United from the light house team, all the way to the very last closing day. All of our hard work paid off, and everyone did beyond an amazing job.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,121 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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