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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,383 reviews
531 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,383 unfiltered reviews

Starting on Page 7 of 47. Return to Page 1

5 out of 5 Stars

Moved to TX from Michigan! Couldn’t decided between two LO. Decided to go with the Husband of our Relator. BIGGGG MISTAKE. Once we fired them, we contacted Kyle R. We said “Kyle we are 11 days from closing can you keep this on track”? Kyle answered our call at 8:30pm and said YES! He not only made it happen, he did it with CONFIDENCE KINDNESS ASSURANCE CLARITY EASE AND WE CLOSED. Kyle actually had us CTC 4 days earlier then our scheduled closing but we chose to keep original closing date due to Sellers needs! This was a complete mess, unstructured, too many hands in the pot deal with our first Mortgage Company. We prayed and finally my husband said “BABE CALL KYLE I HAVE PEACE IN ALL IUR CONVERSATIONS”! It was a breeze! Kyle even came to our closing with an American Flag. My Husband said “no better gift”! If you use Kyle I swear he will have you at ease and you will close with peace of mind. We will absolutely refer Kyle to all.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Veterans United has wonderful to work with. Ashley and Alyssa were quick to respond to any of our concerns. They were great to work with.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Thank you for a great and smooth home buying experience. I felt very informed and the team helped me understand all the fine details of the process. This truly was an enjoyable experience.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

I had a great experience as a first time home buyer! The team was so helpful every step of the way!

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

Ready to see for yourself?

Experience first-hand why 1,222 homeowners give us a perfect score!

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5 out of 5 Stars

From beginning to end, the entire home buying and loan process with Veteran’s United was very simple and as stress-free as possible. The entire team was responsive, knowledgeable, and supportive.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

Everyone was friendly and knowledgeable. They were very helpful too.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

The user interface is very intuitive, and makes it very clear what steps are next, and what actions are outstanding. It’s because of the user friendly customer portal, combined with the competent staff, that I was cleared to close nearly two weeks prior to my closing date.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Overall the team gets a grade of A+ Hell of a group and I would recommend them to anyone I know that is looking to purchase a home, aka the real dream team.

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

Ready to see for yourself?

Experience first-hand why 1,222 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United was amazing, made my first time home buying experience extremely easy and smooth. Every member extremely knowledgeable and master of their job.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

4 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

I'm honored and privileged to have worked with the amazing Veterans United team. This may sound crazy but I'm already looking forward to buying another home just to work with the team again.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Excellent service and definitely will recommend to friends!

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Miguel and his team are fantastic! As first time home buyers they definitely helped us and we’re always ready to answer any and all questions

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

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See all 1,383 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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