I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
There is no question that Jason Lacey and his team are on the spot. They are knowledgeable, service oriented and very committed to doing the best for the customer.
Everyone at Veterans United has been so helpful and informative. If it wasn't for all the help that I received from Jan Brown, Hunter Hukari, Sarah Barba, Brie Flippin and Taylor Sigmund I would not have been able to purchase this wonderful house. I will recommend this company and team to all my friends and family!!! They are the BEST!!! I have nothing negative to say about Veterans United!
Evan and Amanda were awesome to work with!
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Quick, knowledgeable, and caring. That’s the employees that work here. Highly recommend!
Kevin Reichert was excellent to work with.
Brian Nelson, Mason Radcliff, and Joedi Herzog made for an excellent team! Well coordinated, goal oriented, family friendly, client focused, hasty diligence? They have it all! Each individual is outstanding and caring. They have made this process both seamless and painless. As an added bonus, my wife and I have made 3 great new friends through all of this and whenever we are ready to move again, I will be giving them a call! Outstanding! 100/10 for all of these fine people!
Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!
Jeremy Henry is awful at communicating. Called him multiple times for help, barely answered. Veterans United was behind on our closing, so they picked random things to do last minute to make it look like it was our fault that we didn’t close. I had to cancel my flight on Jan 6 and pay $100. This was because Jeremy and his team are awful at communicating and always out of the office and never answered their phones. Jeremy went on vacation half way through our home buying process and never told us. I am staying in the house that we got for a long time. Never want to work with Jeremy again. Made the process very stressful. I don’t know why he was up for promotion.
Working with Jake was smooth and simple. Super easy to buy house.
Overall VU made this process easy to understand especially for first time homebuyers and smooth from start to close.
They always take good care of us. Very positive experience.
I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!
Awesome job
Shane , Abby and the entire team were excellent to do business with (for the third time) Thank You
Aaron, Jackson, et al., you are appreciated and you do great work. Professional, thorough, and friendly to boot. You fought for me as I shopped around, but ultimately, it felt correct to show that loyalty to Veterans United (for sticking with me for throughout the months (year?)). You were admittedly not the "cheapest" offer, but big picture: the quality of service must be factored in, and that is clearly something you all have (quality). You stuck with Us, and that is something that counts for so much. I am not the easiest client to have (very annoying and full of questions), so here's to having survived putting up with me, haha. I apologize that it's taken so long to leave this feedback, but "better late than never," as they say. :)
