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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,901 reviews
684 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,901 unfiltered reviews

Starting on Page 6 of 15,064. Return to Page 1

4 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

4.5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars

N/a

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Photo submission from Kevin C.

The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

David and the team was so helpful to us during this whole process. With out David and the team we would have been lost. Thanks David and the team for you time and patience with us.

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars

From my first inquiry to signing the final documents, Veterans United was engaged and supportive every step of the way. To top it off, we were greeted with a thoughtful home‑warming gift when we walked in for closing—a wonderful touch that really stood out.
Beyond the excellent customer service, I received the best deal available on the market at the time, with minimal fees and charges. I would confidently recommend Veterans United to my family and to anyone interested in using their VA home loan benefit.
Thank you for everything! 🙂

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

2.5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Working alongside Tim, Erin, and Deloris has been amazing. They went above and beyond for my husband and I to ensure we got the best service and any help we needed during our home-buying process. Couldn't have asked for a better team. I would definitely recommend Veterans United to any of my family or friends.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

4.5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Very professional and great at following up on actions needed, while military is deployed.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

I loved working with veterans united they constantly made me feel reassured and at the end of it all it felt more like a family then just doing business, they answered at all hours of the day and if they were busy immediately sent me a text instead of keeping me on hold for hours at a time. They never once made me feel silly for asking questions as a first time home owner and let me tell you I had a lot! The app was easy to navigate and with my busy schedule they were very understanding.

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

It was super simple refinancing our home, way more than I had expected.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Photo submission from Kenny B.

What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

4 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

0.5 out of 5 Stars

Never stop getting surprises last minute they don’t care about the veteran they care about their benefit

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Very easy and very helpful from start to finish! Any questions or concerns I had, they were answered and explained thoroughly and quickly.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars

Amanda went above and beyond in the purchase of my new home as I was buying and traveling from another state. If you want excellent service then make sure you contact Amanda.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

I absolutely appreciate Scott Elian. He was amazing. Very professional and patient. He was always willing to break things down for me so that I could understand the “right now” and the next steps and that was very helpful for me throughout this process. Could not have asked for a better officer. I also want to say overall, the team was amazing. Everyone that I worked with was professional. I felt like a valued customer throughout this whole process.Thank you all for making this experience a great one. I am happy!!😃

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

Charles was receptive and patient. He was always available to write a pre-approval letter, even during the weekend. Amazing service and professionalism. Thanks. Jason

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Great!

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

This is the 7th home I have purchased, and the second I have financed thru Veterans United. They had me from contract to close in under 20 Business days. This is the second home that everything has gone very smooth. Not only would I recommend them, I honestly don’t think I will ever use anyone else. Both times the rate I received was the lowest possible. Great team efficient great communicators.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

3.5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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