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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,030 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,030 unfiltered reviews

Starting on Page 6 of 15,001. Return to Page 1

0.5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

I used Veterans United to finance my original mortgage on my house. They were so knowledgeable of all things veterans that I didn’t have to over-explain or take extra steps like I do with most organizations. They made the process so smooth that they were my first choice when it came time to refinance. Chris is awesome. He was my loan officer on my original loan. He is prompt and professional. He knows his stuff and answered EVERY question I had no matter how ridiculous it was. So when I applied to refinance and was notified that Chris was once again going to be my loan officer, I was beyond relieved. These guys are the real deal and I will recommend them to any veteran looking to finance or refinance their mortgage.

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

We were very impressed with the team approach offered by VU! From our initial phone call to their assistance in getting our credit scores in good shape to transferring us to our loan officer and eventually our closing specialist, VU’s approach to helping veterans was seamless! My wife and I would encourage any veteran shopping for a mortgage to reach out to the team at Veterans United Mortgage!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

I was initially hesitant to use this lender after reading some mixed experiences, but I ultimately decided to move forward because of their strong expertise with VA loans. And I’m so glad I did. The Colorado Springs office completely exceeded my expectations. They were knowledgeable, incredibly responsive, and endlessly patient with my many questions throughout the process. Alice and the entire local team made what could have been a stressful experience feel smooth, clear, and supported from start to finish. Working with them was truly a dream come true, and I would absolutely recommend this lending team to anyone (especially fellow veterans) looking for a lender who genuinely cares and knows what they’re doing.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

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5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Ryley and the whole veterans united team were nothing short of exceptional, they made buying my first home hassle free and I’m very thankful I chose them for my home buying!

headshot image of Ryley Lyons

Loan Officer: Ryley Lyons

NMLS# 1929844

5 out of 5 Stars

VU has been solid to work with. I appreciate the ease of uploading documents and being approved without having to jump through hoops like some other lenders just to get a pre-approval. I have used VU more than once and will continue to do so in the future.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars

The entire loan process went smoothly. It was helpful that I am relatively computer literate.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Cheetara H.

Really great organization. They help you every step of the way. This is my first time buying a home and I never felt in the dark or unsure as everything was explained thoroughly the whole time. They have a very professional, polite, informative, and responsive team. I definitely would recommend their services!

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars

We are truly grateful for the oustanding service. Both Nick and Beth were very pleasant, profesional, and expedient. They were always ready to answer questions, and the best part was that the VU app made the entire process seamlesly and fast.

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

4.5 out of 5 Stars

Easy, staff was great

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars

You guys made everything so easy. I appreciate the work you have done.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

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Experience first-hand why 357,734 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

0.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Photo submission from Troy S.

I want to take this opportunity to thank and commend both Andy Harris and Taylor Staelens. Both were with me every step of the loan process and provided me invaluable assistance. Thank you both!

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Veterans United kept the e loan process moving right along. I stayed on top of you to-dos and uploaded them as I got them. Back and forth emails were answered promptly. They kept me informed. From offer to close was 35 days. Smooth and easy. One little hiccup that was.quickly resolved in less than 36 hours. Absolutely the smoothest processing. Will definitely use again and recommend them.

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars

Veteran’s United took care of me throughout my home buying process. They were always quick to respond to my questions and I couldn’t ask for better service; they were fantastic.

headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

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