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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,546 reviews
886 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,546 unfiltered reviews

Starting on Page 5 of 15,152. Return to Page 1

5 out of 5 Stars

Mrs. Ball and Mrs Thomason well experience in there job, they make sure everything is worth choosing veterans United thank you for your service.

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

4.5 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Veterans United has been Phenomenal overall. The Team is Always super engaged and ready to answer any questions. I highly recommend Veterans United. For your Home purchasing experience.

headshot image of Tory Tuttle

Branch Manager: Tory Tuttle

NMLS# 870114

5 out of 5 Stars

This is my second time using Zach and his team. I would use them again in a heartbeat.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

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3.5 out of 5 Stars

Everyone was great and did their job properly besides the loan coordinator l, he made the process very difficult.

headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars

Matt Colgin was an exceptional agent, a 20/10.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

Time, Lisa, Amanda, and the entire team assigned to our Loan were absolutely phenomenal. A lot of smaller companies wanted to compete by saying we’d feel “left behind” during the process and that communications would drop, but that was NOT the case with our Loan team. If anything. VU proved to not only bring the most honest and transparent team but also the most competitive rate. Every question we had (and there were many) was answered quickly, clearly, and patiently. Our family could not be happier with the team. Tim is personable and thorough, Lisa is professional with excellent follow up, and Amanda is bubbly and easy to talk to. The app is an excellent interface and made the entire process clean, efficient, and simple! We will recommend VU every time we’re asked!

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

The team was with me every step of the of the way and made everything feel a little less daunting.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

3.5 out of 5 Stars

My only beef was that the original preapproval stated conventional mortgage. Whenever things changed to fha, it made it difficult. All is good in the end though. Honestly, if I knew in advance it was fha, I would have probably stopped looking at the market altogether and simply concentrated on a rental, so its a blessing in disguise.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

Although I didn't require all of the services offered, Veterans United can basically be a one stop shop for purchasing a home. They walked me through the process using a series of tasks to be completed and were easily available to answer any of my questions. Lance and his team are the best!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Sarah and the team went above and beyond to secure and help what I thought would be a house outside my dreams. She made it happen. Her and her team! Outstanding job! I couldn't be more happier.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

The team I had helping me with refinancing was truly amazing, helpful and the communication was spot on.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

I have used Veterans United 4 times now and as always, they get the job done in the right way with no mistakes. Kendall Haun has been my loan officer all 4 times, he knows what needs to be done and that removes a lot of stress and worry from the financing process, His assistant Donna McDonald is always there to answer all your questions and move the process along. I recommend that you let Veterans United take care of all your home buying financial needs. I am glad that I called them years ago.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars

I had the best quality service working with Mr. Josh. He was there when I needed questions answered and helping to secure our mind about the ongoing process of home buying

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

3.5 out of 5 Stars
headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars

The process was easy.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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