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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,376 reviews
645 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,376 unfiltered reviews

Starting on Page 46 of 46. Return to Page 1

5 out of 5 Stars
4 out of 5 Stars

Invitation of home loan went smoothly.

5 out of 5 Stars

Nathan and entire team were phenomenal - they took great care of us - could not ask for a better home buying experience!!

5 out of 5 Stars
5 out of 5 Stars

Easy simple loan processing.

5 out of 5 Stars

We are very pleased with the staff at Veterans United. They made everything easy and staff made us feel welcome. Mike Cortez took my calls at anytime day or night to explain things to me.

5 out of 5 Stars

It was our very first home buying experience and really appreciated all they've done for us.We would also like to make a shout out to Christeen Rellin. She was so great to work with and all the insight and advice she gave us.

5 out of 5 Stars
5 out of 5 Stars

Veterans United make the home loan process extremely easy to understand and educated me on how to use my VA Home Loan

5 out of 5 Stars

They were awesome. They worked hard crunchin numbers to get me the best deal and ensure I was approved for the loan.

4.5 out of 5 Stars

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5 out of 5 Stars
5 out of 5 Stars

Mike Cortez did an outstanding job. Even when he was obviously tied up, he would make sure to reach out, tell me when he was available and he would stick to late. Chris Cano helped me with a home in Hawaii years ago and when I was looking for another I reach out to him, again!

3.5 out of 5 Stars

I liked it over all I just wanted a few things done that never got done an I wish it could of been described a little bit better at first an I wanted Paul to finish out the loan but I ended up with Mike an thing went fast but there's a few things I didn't understand

4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Be realistic when giving information. The loan experience was no different than what I experienced with other lenders. I do like the patience and understanding of everyone when I had to try and get the documents that were needed.

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

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Experience first-hand why 1,215 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars
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