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San Antonio, TX Reviews

San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,397 reviews
664 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,397 unfiltered reviews

Starting on Page 47 of 47. Return to Page 1

5 out of 5 Stars

They were awesome. They worked hard crunchin numbers to get me the best deal and ensure I was approved for the loan.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

4.5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

The experience was great.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars

Mike Cortez did an outstanding job. Even when he was obviously tied up, he would make sure to reach out, tell me when he was available and he would stick to late. Chris Cano helped me with a home in Hawaii years ago and when I was looking for another I reach out to him, again!

headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

3.5 out of 5 Stars

I liked it over all I just wanted a few things done that never got done an I wish it could of been described a little bit better at first an I wanted Paul to finish out the loan but I ended up with Mike an thing went fast but there's a few things I didn't understand

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars

Great customer service !

headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars

Be realistic when giving information. The loan experience was no different than what I experienced with other lenders. I do like the patience and understanding of everyone when I had to try and get the documents that were needed.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4.5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

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5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

4 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Michael Cortez

Loan Officer: Michael Cortez

NMLS# 1126050

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See all 1,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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