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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,386 reviews
724 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,386 unfiltered reviews

Starting on Page 44 of 47. Return to Page 1

5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

Cody and Paul made the process painless and easy!

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

4.5 out of 5 Stars

very thorough process.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4 out of 5 Stars
headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

4.5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

My home finance process with Veterans United Home Loans San Antonio could not have gone any smoother than it did. From start to finish, every single member of the staff that I interacted with made me feel like they had my best interest in mind.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

4.5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

Ready to see for yourself?

Experience first-hand why 1,225 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I will keep recommending this company, they did an amazing job with our home loan.

headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars

If you have a mission impossible, you better choose Veteran United.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars

The team was efficient and closed fast and on time.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4.5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4 out of 5 Stars
headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars

I felt very welcomed from the first day I came into the office, all the way until my closing day. That's exactly what I expect from a business and VU is probably the only company that has ever executed it so well.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

Ready to see for yourself?

Experience first-hand why 1,225 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars

They were extremely courteous and helpful. They really demonstrated a love for veterans and their families. Nathan was great!

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

The website sometime can be difficult to maneuver though. As I I might log in with the same computer but I had to have a code sent to my phone to access the account.

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

Fast and reliable service. Great customer service and a rapid response.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

Great experience with our team from the realtor to loan officers and underwriting. Overall a smooth process.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

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See all 1,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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