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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,376 reviews
655 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,376 unfiltered reviews

Starting on Page 43 of 46. Return to Page 1

4 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

The process was very different than I remember, but of course times are changing. Prior to our file going to underwriting Angela DeBill worked with us to fine tune our packet. She was amazing. I remember the week prior to closing she called me on the phone with encouraging words. Angela stated that this was her week to stress for us, and that her team will be working all the way up to closing to make this happen, and it did; flawlessly.

headshot image of Joel Sparta

Loan Officer: Joel Sparta

NMLS# 1603832

5 out of 5 Stars
headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars

all's well thanks to every one for the help and patients,gift's, thanks.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

4 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4.5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

The process was very smooth, and my Loan Officer was great to deliver his initial promise. The Staff and service quality was great

headshot image of Joel Sparta

Loan Officer: Joel Sparta

NMLS# 1603832

5 out of 5 Stars

As a first time home buyer, the Veterans United team made the home buying process quick and painless.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

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5 out of 5 Stars

The team was great! They worked with me for over 9 months to bring this dream into reality. THANK YOU!

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

As a first time home buyer, my experience with Veterans United Home Loans was simple and stress free. Everyone I worked with were professionals. During my home loan approval process, I was kept well informed.

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

3 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

Joel was super friendly and guided me through the process, so that I can accommodate this loan! I appreciate all he has done!!!!!

headshot image of Joel Sparta

Loan Officer: Joel Sparta

NMLS# 1603832

5 out of 5 Stars

wonderful experience for me and outstanding performance from all personnel at Veterans United I came in contact with.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars

from the beginning to the end, I was very appreciate with their knowledge and assistance.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars

Veterans United Home Loans made the process very simple.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars

Tiffanie was amazing to work with and made the process smooth and stress free

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

Cody and Paul made the process painless and easy!

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

Ready to see for yourself?

Experience first-hand why 1,215 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

very thorough process.

headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

4 out of 5 Stars
headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

4.5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars
headshot image of Chris Cano

Loan Officer: Chris Cano

NMLS# 879294

5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

5 out of 5 Stars

My home finance process with Veterans United Home Loans San Antonio could not have gone any smoother than it did. From start to finish, every single member of the staff that I interacted with made me feel like they had my best interest in mind.

headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
headshot image of Cody Carrasquillo

Loan Officer: Cody Carrasquillo

NMLS# 1541138

4.5 out of 5 Stars
headshot image of Nathan Deleon

Loan Officer: Nathan Deleon

NMLS# 1541418

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See all 1,376 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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