Skip to Content
(210) 477-9460 Apply Now

San Antonio, TX Reviews

San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,397 reviews
681 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,397 unfiltered reviews

Starting on Page 41 of 47. Return to Page 1

5 out of 5 Stars

Very professional and attentive. Great experience!

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars

Couldn’t be happier. The process was remarkably painless for me. Everyone i worked with at VU was great.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars

Paul Perez was more than help. Treated me like family. Couldn’t have been better.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars

Is the first time I buy a home, VeteransUnited Homes, help me get through all the process. Is the best for every veteran!!!

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars

You guys trained me even before the loan process started.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars

We were very pleased with the loan specialist that took care of all the questions we had. We were treated like family. Very caring and patient with our needs!

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars

Tiffanie was amazing,and kept me felling confident dealing with veterans united.She is a great asset to the vmcompany..Jake and her are a dynamic duo!!!!! I expect to continue to have a good relationship with veterans united.I work w many military /civilians & will spread the word!Thanks!Regards,LeRoy

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

The staff were welcoming from the very start of our journey with Veterans United.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

2.5 out of 5 Stars

Rarely return calls, texts, emails

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

A helpful resource for first-time home buyers would have been a quick reference guide on the process (i.e. timeline, common fees, roadblocks to closing)

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars

Jessica and Paul were amazing to work with! Made the process so easy!

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

5 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4.5 out of 5 Stars
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

4 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

Paul and his were professional, honest, and got the job done in a timely manner. I would highly recommend Paul Perez and Jake West.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

Ready to see for yourself?

Experience first-hand why 1,235 homeowners give us a perfect score!

Check My Eligibility
4 out of 5 Stars

The communication between team members and the underwriter could be improved on. There were some last minute surprises that could have been prevented had the underwriter determined that some documents would not adequately meet requirements. This should not be happening the day prior to closing.

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars

They told me exactly what I would be expecting as far as cash to close and what I’d be paying for.

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

Seamless

headshot image of Paul Perez

Loan Officer: Paul Perez

NMLS# 1538950

5 out of 5 Stars
headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars

Exceptional experience that was seamless and customer oriented/focused. Answered all my questions and decreased many apprehensions.

headshot image of Jessica Palmer

Loan Officer: Jessica Palmer

NMLS# 527704

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 1,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top