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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,528 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,528 unfiltered reviews

Starting on Page 4 of 14,885. Return to Page 1

5 out of 5 Stars

Ryan and Kimmy were both amazing at helping with the process and keeping me informed.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Jimmy Stranz and team (Matt H., Sierra H.) were an absolute pleasure to work with (again!)! When I was getting anxious during the process due to back and forth with the Seller, Jimmy made himself available to me - despite those things being outside the purview of his job. Matt and Sierra made sure that I understood the process and very readily responded to me. They all made me feel at ease with such a life changing decision!I am so glad they were all available once again to support me for my second home purchase through VU (same team!). Thank you once again! Cheers to you and yours for the holidays.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Christina Squires

Senior Loan Officer: Christina Squires

NMLS# 1938562

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Melissa Seboldt

Loan Officer: Melissa Seboldt

NMLS# 1061400

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

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5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Michelle Westbrook and the team at Veterans United made the purchase of my new home seamless. They handled all steps of the process quickly, communicated well, and ensured that I understood everything along the way. They went above and beyond to make sure I was well taken care of throughout the entire process of purchasing a home.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4.5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars

Jennifer and Sarah were absolutely incredible. They turned what appeared to be Dunkirk feeling and true uncertainty going from a construction loan to a permanent mortgage into a seamless process. Very responsive, open and honest. Best thing I appreciated was their ability to find answers to due out and questions they were unable to answer immediately instead of giving a fluff answer. They knew who to reach out to and where I needed to go to get it done. Great job on a short notice and quick turnaround within 30 days.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

Paul and Derick worked very hard to get my loan process. They were an excellent to work with. They made the process pleasant. I highly recommend Veterans United.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

My wife and I are extremely satisfied and grateful to every Veterans United team member. They have made our dream of becoming homeowners true in the most pleasant way possible. Every team member carried out their duties with the utmost professionalism and also made us feel very comfortable throughout the whole process. Regarding the home buying process, it was very interactive and easy to accomplish my tasks online. Team members were constantly in communication with us letting us know what steps were to follow throughout the process even late into the evening. We felt like all team members truly celebrated our dream with us and that means the world. Keep doing what ya'll do and continue to help veterans and their families. There was not a section to comment on Tiffany's performance so I will place it here. Tiffany did an excellent job since the first day she contacted me. Very friendly and professional team member with a go get em attitude. Tiffany quarterbacked the whole process flawlessly and the end goal was a total success. We really enjoyed the call she made us end of her day telling us we were clear to close, what an excitement. God bless Tiffany for all her hard work.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Matt and the team overall were beyond knowledgeable in terms of helping me decide If refinancing was the best option for me during this time. I was able to save a significant amount of money thanks to the team. I literally refer to them as the Dream Team.. would highly recommend anyone who is a veteran go through Matt, though I know that everyone isn’t as lucky I sure am blessed to have been one of many who can have such a smooth process.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

The team were very helpful and attentive.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

Ready to see for yourself?

Experience first-hand why 354,721 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

ADAM,Randel,LUPE

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

I would strongly recommend Veteran United to my family and friends. I would definitely use them again if I refinance.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

On point with everything that was needed !
Outstanding !!!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Everyone I worked with was incredibly kind and caring - the whole process was so easy and straight forward. Originally, we were fairly intimidated but Veterans United made it so easy.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

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