Horrible experience. The most disorganized process I have ever been a part of. We were misled the entire time. We were assigned a loan officer that was going to be in vacation throughout the whole process and our file was given to the most incompetent person who didn’t even have the licenses or education to guide us through. We Given a close date, told the process was going smoothly, told we were pretty much wrapped up and to go ahead and give our notice on our current place then proceeded to drag their feet and close date causing our family immense stress and without a clear place to live. If I had to go back, I would NEVER go through them again and I absolutely will NOT RECOMMEND.
Ken Ordyk and his team did an amazing job with our loan process. He did a great job communicating and answering all of our questions quickly and effectively.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
Jake was awesome
These guys are AWESOME. Very professional. They made this process truly enjoyable.
Our experience with VU was nothing short of amazing. Cole & Katie guided us every step of the way. Their knowledge, professionalism and communication made the process pleasurable. We are very impressed and grateful to this team! I would recommend VU to all veterans looking to purchase a home.
Veterans United (VU) made the purchase of our new home as easy as possible. Any delays with the purchase were with the builder, and VU kept us informed through the entire process via text, email, and phone calls. My online MVU account was a great tool.A big shout out to Toby and Zach for making our home purchase a smooth and easy process.
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I would highly recommend Veterans United to family and friends. I’ve actually already recommended Shawn Hall to a few of my friends. This was my first home buying experience and I really didn’t know what to expect. Shawn Hall was phenomenal! He was very attentive, he made sure I understood everything that was going on and set my expectations well. He is very passionate about helping people and that showed thought the whole process. His communication was top tier! My situation was different because we were supposed to close on one house and it fell through due to the seller, however Shawn was extremely positive and guided us through and we closed on the second home. Shawn did make me feel like a number that most lenders would make you feel like. He made me feel like a person that deserved the home that I wanted and made sure to do all that he could to make sure I was taken care of and for that I am truly grateful! Shawn was the highlight of my experience and he is a huge asset to Veterans United! His team was also great to work with also. Sarah was definitely on it! She made sure information was put out accurately and in a timely manner to make sure all parties were on one accord! The team is an All Star team!!
Chase was such a big help! He did everything he could to help us get a fast closing date and was very helpful throughout the home buying process. I highly recommend Chase and would buy another house with him when it’s time!
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
Everyone was amazing. Emmett, Kara, everyone.
Above and beyond. I greatly respect and appreciate the man.
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VU was very helpful and even covered a few thousand in rate extension fees and some underestimations in the final disclosure. They helped forward mail, setup utilities and had partner deals on home security, internet, etc. Overall, very helpful throughout the process and ended up getting exactly what we needed - a house - with only a few thousand out of pocket! Randy was awesome.
Veterans United made purchasing my first home an incredibly smooth experience. I was honestly a little nervous going into the process, but Paul and his team made everything easy, exciting, and kept me informed every step of the way.Since leaving the military and working in business management, I’ve dealt with many companies, and I can confidently say the professionalism and humility from this team was second to none. Along with our realtors Heather and Lorane, they helped us find the perfect home, get approved quickly, and we even closed a week and a half early.They also worked with me to secure an amazing interest rate and get my mortgage payment exactly where I needed it to be.If you’re using a VA loan and looking to buy a home, I highly recommend Veterans United. They truly make the process stress free!My family and I will be forever grateful, thank you!
Amazing people they do an amazing job
Thank you so much for your determination to make my dream come true !
These guys were amazing at answering all of my questions and getting everything processed quickly and efficiently.
It was quick and easy although it doesn’t have grants or offer as other lenders
Great company, great people
