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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,076 reviews
527 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,076 unfiltered reviews

Starting on Page 4 of 14,970. Return to Page 1

5 out of 5 Stars

Some if not the best communication when it comes to buying a house through specifically joseph S. and Amanda M. Thier team is amazing when I comes to urgency, professionalism, and a actual care for me to be a homeowner

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

You are very fortunate to have an employee as dedicated as Jamie. He was with me 100% of the way including weekend and late night phone calls. He made closing on this house a real pleasant experience.

headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

I will definitely be contacting VU with my future mortgage needs. Josh and his team were very efficient and professional with my mortgage refinance.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

5 out of 5 Stars

Don worked with my family for over a year, always prompt, responsive and supportive. Very trustworthy and helpful.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Photo submission from Tina L.

I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

4 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

I went in to this process very cautious and a bit hesitant. The team that was with me was outstanding. The communication was excellent. quick responses to my emails and I don't believe I ever left a voicemail because my calls were always answered. everyone on the team was very knowledgeable and they all always made me feel comfortable and at ease. I felt the team was always on my side. Even when we had things done and were waiting for response from the seller my team always checked on me to be sure that all was well. My wife and I are grateful and are ready to start this huge new chapter in our lives. Thank you to everyone involved.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

3.5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

4.5 out of 5 Stars
headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars

Everything was smooth and on point. Easy refi!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

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5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

In my opinion this is the best company for Veterans! Smooth with no issues all the way through closing!

headshot image of Alexander Mueller

Loan Officer: Alexander Mueller

NMLS# 2529010

5 out of 5 Stars

Excellent service with professionalism and great respect for veterans! Highly Recommended!

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Veterans United and their team demonstrated exceptional professionalism and dedication throughout the entire process. They took the necessary time and every possible measure to ensure that each step proceeded smoothly and efficiently. Regardless of the challenges encountered along the way, the team worked collaboratively to address and resolve every issue.
Despite the complexities of coordinating across three different time zones—which could have caused significant delays—the team maintained clear, transparent communication and consistently found effective solutions to keep the process moving forward. Their commitment to integrity, responsiveness, and client satisfaction was evident at every stage.
I highly recommend Veterans United to all military veterans seeking a reliable, knowledgeable, and supportive team.

headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Photo submission from Rhianna H.

I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

4 out of 5 Stars

All of the problem were from third parties including VA, which took too long to review and eventually reject our application. When we then converted to conventional loan the timing was not optimal due to holiday schedules. Otherwise Justin and his team put a lot of work into getting out loan to close.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Loved our team so much

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

Ready to see for yourself?

Experience first-hand why 356,919 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars

I have used Veterans United for 3 different houses and found them extremely supportive and helpful throughout all of my home buying adventures. I highly recommend Veterans United.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

4 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

4.5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars
headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

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