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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,049 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,049 unfiltered reviews

Starting on Page 4 of 15,135. Return to Page 1

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Andy Strubel and Jack Thornburg were both great to work with throughout my home loan process. Andy was very communicative and promised a smooth close and delivered on it. Jack made sure everything stayed organized and on track behind the scenes. The entire process was smooth from start to finish, and I really appreciated their clear communication and support every step of the way.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

Bailey and her team are literally the BEST. If you need someone to fight for you and have your best interest in mind, ask for Bailey.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

We were very blessed to have Taylyn Williams and Jake Tecklenberg to handle the financial aspects of our Home Buying Process. Taylyn let me know during our first conversation that we were in good hands, and we absolutely were. Taylyn and Jake made our experience Stress Free, and explained everything for us. Just an excellent Finance Team!
We also cannot say enough about how excellent our Real Estate Agent Karen Black was. Karen kept us informed, and made sure that everything was completed in a timely manner, just a constant and positive agent that went well above the call of duty to help us realize our dream.
Our Concierge Megan was also instrumental in making sure our overall experience went smoothly. Megan was always upbeat, and showed much interest in Myself and Deborah as not just Clients, but as people. Lastly, we had a wonderful visit with our Notary Karis Camacho as she patiently guided us through the final paperwork signatures during Closing. Just an overall great team to work with, and I would highly recommend Veterans United to my fellow Veterans looking to buy a house, and have a stress-free experience.

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
headshot image of Haley Smith

Loan Officer: Haley Smith

NMLS# 1944751

5 out of 5 Stars

Flawless

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

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5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars

Always available, always moving the ball forward and always with a professional demeanor.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

Martin did an amazing job with our refinance and with our purchase last year! We will use his services again when we sell our house and purchase in roughly 5 years as well!

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

My team made things so easy for me and they also explained everything to me . The absolutely best place I have ever gotten a loan from.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Working with the team here has been one of the top experiences I would recommend to anyone looking to buy a home. They truly made us feel like family throughout the whole process from working extra to help us close early, to hunting down insurance, and managing every bit of the process from start to finish. They even sent our dog a welcome package to congratulate us on our purchase. This was my first home purchase and I was definitely uneducated on the process and very nervous but the team here made everything go smoothly and helped me through every bit of the process. I could not recommend them highly enough to explain how well it all went.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

0.5 out of 5 Stars

You did not honor my 100 disability on taxed exemption. I would have never purchased this house if I knew I was gonna run into this problem.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Everyone was super helpful and friendly. They were able to walk me through what to do and what to expect. First time buying a home and will definitely use them again!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

Steven and Anna were so great, they helped me with everything I needed

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

4.5 out of 5 Stars

It was a great experience with one little hitch the realtor I work with was outstanding I have nothing but praise for her and her efforts for helping me find a home

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

Ms Carma Bittle and her whole team were a huge blessing to our lives...They really showed up and showed out for us!!! And I have to mention our credit specialist Ms Jamie one more time because if it weren't for her we would not be where we are right now..we love her soooo much

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

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