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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,101 reviews
833 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,101 unfiltered reviews

Starting on Page 4 of 15,137. Return to Page 1

5 out of 5 Stars

Toby was great to work with. He was very understanding and accommodating and helped in every way he could.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

There were a few hiccups, but none were veterans United's fault. I appreciate everything they did for me to get us to closing. Would highly recommend.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

3.5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Thanks everything went. Stephen and his team were helpful and the process flow easy.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Photo submission from Jermaine M.

Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars

Choosing Veterans United as our mortgage lender was the best decision for our new home purchase. While this wasn’t our first experience with a mortgage lender, it was the first time the process was smooth and stress-free. From the start, Holly Glass guided us through the pre-approval process, then we moved on to Loan Coordination with Levi Price, and finally to approval with Kris Ball — an absolutely delightful experience! Kris Ball and his team are truly amazing, and we couldn’t be happier or more satisfied with our choice to go with Veterans United.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

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Experience first-hand why 361,289 homeowners give us a perfect score!

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5 out of 5 Stars

Everyone was helpful, always updated me on all processes and any changes. Explained all documents prior to signing. Enjoyed all interactions with staff members, have absolutely no grievances to share.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

This amazing organization, they helped me from start to close and they answered a lot of my questions throughout the process , demonstrated professionalism, and the customer satisfaction 200 out of 10!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Tina and the team were absolutely amazing, so helpful and professional throughout the process.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

This was by far the best home buying experience I have ever had. Michael and his team were great communicators and easy to work with. Would use them again.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

I had an outstanding experience with Veteran United. From start to finish, the team was professional, knowledgeable, and truly committed to helping me through the process. They took the time to explain everything clearly, answered all my questions promptly, and made what could have been a stressful situation feel smooth and manageable.
Their dedication to serving veterans is evident in the way they operate—with integrity, respect, and genuine care. I felt supported every step of the way and never rushed or overlooked. If you’re looking for a team that is reliable, efficient, and truly understands veterans’ needs, I highly recommend Veteran United.
Thank you for your excellent service and support!

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

My team was great. Ryan was fantastic. I challenged my team with such a short closing date and everyone earnestly stayed on top of it and we closed in less then 30 days!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

Ready to see for yourself?

Experience first-hand why 361,289 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Really kept me informed along all the steps taken. A shoutout to Jeff and de’ne for their involvement during the process.Of course a big shout out and a big WHOO HOO to Colin. Great to work with, answers all the question and was easy to contact.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

Mr.Alan went way beyond his duties as a loan officer, I was very pleased with our interactions in getting across the finished line. Thank you once again for your service.

headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

Very friendly and helped me through out

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Veterans United made everything simple and easy. I did most things from my phone.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

After one failed under contract with negative sellers, we finally became homeowners this weekend! We can’t say enough positive things about Rachel and Stephanie and the team! They were absolutely amazing to work with and made this process so easy and moving! We couldn’t be more grateful and appreciative at how amazing this team is at veterans United! We would recommend them to anyone in the market! They also recommended our realtor Jason who was the best we could have asked for. Overall a 10/10 experience! You all are amazing!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

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