Really enjoyed working the Veterans United for my first purchase!
Painless easy process. We had minimal questions and those we did have were answered quickly. Whole process moved fast, even when some issues came up.
Chance (and Tyler) worked so hard to keep us on track with the loan process. We had many questions because we were first time home buyers but he remained patient with us and answered all our questions. He is very knowledgeable and stayed positive the whole time. There are times we doubted ourselves but he believed in us and helped us all the way to the very end. We truly appreciate the team's hard work in helping us make our dreams come true! A shout out also to Sam who helped us bring our credit to a good spot so we can get started.
Everything went smoothly. I would only suggest that the underwriting team review all the documents well in advance to catch mistakes or needed information before the two day requirement for closing. That way the closing date doesn't have to be extended.
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I'm so grateful that we chose Veterans United! We are first time home buyers and had no idea what to expect. Our loan officer, Phil Stroessner, guided us through every step of the process and made everything as easy as possible. We weren't working with a realtor yet, so he even arranged a meeting with a local realtor in the Norfolk area. She was fantastic, and they worked together seamlessly throughout the entire process! Phil was so quick to get back to us, answer questions, and was always thorough in his explanations and updates. He worked on several hurdles to get us into the final closing, and went to great lengths to ensure that we were in our new home before Christmas! We really appreciate all of his team's hard work. Phil is an outstanding guy, and we will recommend him every chance we get! Thank you for everything!
Matthew and his team were fantastic. Very quick to respond to all of our questions, even after hours.
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The whole staff was very helpful and professional
Tyler Salter is absolutely one of the best people I know. He made this experience the best and we went through a lot during this process. He made it so much better, was always upbeat and positive. I gained a true friend in this experience. Veterans United is a better place for having him as a employee.
You guys did a amazing job. Helping me find my place. Thank you
I've worked with VU through several purchases and refi's. They helped me in a unique situation (married into a home tied up in a divorce decree and had a timeline to get the property financed out of the other party's name through quick claim deed. No other company was interested in helping me figure it out, it was never a challenge for VU.
