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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,376 reviews
661 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,376 unfiltered reviews

Starting on Page 39 of 46. Return to Page 1

3 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Great people, very helpful. They really worked with me so I could understand every step of the way in owning my own home.

4.5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Thank you Veterans United! You are awesome!

5 out of 5 Stars

Tiffanie with Veterans United is top notch from start to finish. Always willing to do whatever needed to be done and even got involved with things beyond her scope to assist us in making the right decisions. I would highly recommend Tiffanie.

3.5 out of 5 Stars

Just recieved letter in mail stating my loan has been sold to PENNYMAC CORP bank on October 4, 2018.. what's up with that?

5 out of 5 Stars

Yes it was time consuming but you know what it was worth it. We got our house. Just don't give up. Yes there were times I wanted to throw the towel in give up but my husband would tell me if you don't want the house I'll call them . That would stop me on my tracks. I did what I need to do and here we are with our own house. Thank you

5 out of 5 Stars

Veteran United team were excellent .thank you Jessica,Jake and Angela

5 out of 5 Stars

We tried using other institutions to purchase our home, which their customer service was very poor and mostly rude for whatever reason. We decided to give Veterans United a try after a recommendation from a friend. We could not be more happy with our decision to use them. They have been the most helpful team of individuals a first time home buyer could ask for. Extremely professional, friendly, and speedy with the entire process. They were more than willing to go above and beyond what was expected of them, and really made our process enjoyable. Thank you so much to the team at Veterans United.

5 out of 5 Stars

This is the second time utilizing Veterans United as a lender to purchase a home and once again I am very pleased with the support I have received. They support Veterans and regardless if you choose to go with them or not, they still provide you knowledge and assistance for you to make the best choice possible for your purchase.

5 out of 5 Stars

Without Veterans United, we would not have been able to purchase our home. The staff was knowledgeable and presented professionally. We were involved in all phases of this process, Jessica was always available to assist with our questions. I highly recommend this team at Veterans United to all veterans needing assistance. Top notch!

5 out of 5 Stars

I would like to recognize all the San Antonio Veterans United location members for the help! Every person we interacted with were extremely helpful along with knowing all the in-and-outs needed to ensure the home buying process was enjoyable instead of stressful! If anyone is in the market for purchasing a home I would definitely recommend them to stop by Veterans United. Thank you VU team for helping with everything!!

5 out of 5 Stars
5 out of 5 Stars

Outstanding service all around!

5 out of 5 Stars

To my fellow Veterans, Veterans United was a great experience for me. This is the first time I used my VA loan, as I am a first time home buyer. I am starting my family in this home financed by VU. Ultimately I would recommend them because it was a family and trusting environment.

4.5 out of 5 Stars
5 out of 5 Stars

Great team and friendly staff. My husband and I are very thankful for all of their help during this process. Our minds were at ease at all times. With this being the first time buying a home, we were helped when we needed further explanation. The team was always available. Thank you guys!!!

5 out of 5 Stars

Overall it was a positive experiance that exceeded my expectations from start to finish. Outstanding for first time military or veteran buyers. Thank you for helping us find and build our dream home from start to finish!Semper Fi,Joe Crust

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5 out of 5 Stars

Jessica and Veterans United provided first class service and loan tools from the beginning of the process to the end. She was very responsive and competent. Surprisingly the process went smoother than registering my children for school. I'm very impressed and would recommend them to any fellow veteran to make your home ownership dreams a reality.

5 out of 5 Stars

My wife and I could not have asked for a better experience! Paul Perez was amazing throughout the process. From start to finish he was constantly providing updates, explanations, and information that made the process smooth. I felt that Paul and his team had my back and guided me through the biggest and most important purchase in our lives. I have zero regrets and I am beyond appreciative to the entire crew at Veterans United San Antonio. It always felt like I was talking with family!

5 out of 5 Stars

From start to finish they never left your side.

5 out of 5 Stars

It was a pleasant experience and the whole loan process went well.Brannon was the first person I spoke with and he was real courteous and understanding in helping me iron out a few concerns I had.

5 out of 5 Stars

Tiffanie Prado-Ramirez was AWESOME!!! She went over and above in helping me get this loan. My situation was difficult but she never gave up. It took a little longer but she was there keeping me updated every second. Great Job to her and her team. Brave Zulu!!!

4.5 out of 5 Stars
5 out of 5 Stars

the classes provided by Veterans United were extremely helpful.

5 out of 5 Stars
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