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Words cannot truly express how wonderful Joseph was. He was very attentive to my needs and was always available to answer any questions that I had. Joseph and his team made our journey of home ownership expeditious and smooth. The company’s value of enhancing their client’s life, was a value that was definitely echoed throughout our experience.
From our very first conversation, I knew we had made the right decision in choosing VU, but also realized we had a great specialist in our corner. I loved the fact that Miguel was prior military, so he could very well relate to many of our experiences and we immediately felt connected to the VU family! This was our very first time going through the home buying process so we were kinda nervous going into it, but there wasn't a time throughout the entire process that we weren't able to reach and him and get any and every question/concern answered! We found our home and had a VERY tight window to close in order to receive extra incentives. What I loved about Miguel was that he kept us in the loop and ahead of anything that could prevent us from closing in time. We put our earnest money down to secure the house and within 30 days we were able to close and on top of that, Miguel helped us to get almost our entire deposit back. I truly don't believe we would have enjoyed this process had it not been for us choosing to go with Miguel and his counterparts. If/when we choose to buy a new home, Veterans United will definitely be who we call. If you're a vet and you're looking for a lender, don't hesitate! There's a reason VU sits at the top of the list when it comes to VA loans!
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Experience first-hand why 1,215 homeowners give us a perfect score!
Jessica Palmer my Loan rep was great !!and everyone else including the Underwriting Dept worked with me as I gathered documents.
Unfortunately her Appraiser ( Lawrence Keys) almost caused the seller to walk away from the table with my Earnest money because of his lack of urgency. They typically have 10 days to get an appraisal done. He received the task on 19 Dec, it didn’t get done till the 4th Jan and then he didn’t submit the report till the 6th Jan, causing us to ask the seller for an extension . Luckily they granted us one and I closed on 10 Jan.
Response from Veterans United
Darryl. We are very happy to hear about your closing and that even though extensions were needed, you were able to close. Thank you for using Veterans United and we hope we can be of any assistance in the future.
