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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,102

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

About 5 months ago I embarked on the exciting journey of purchasing my first home, and I am incredibly grateful to have had the support of Veterans United Home Loans. From the initial consultation to the moment I received the keys to my new home, the team at Veterans United demonstrated unparalleled professionalism, expertise, and dedication to making my dream of homeownership a reality. As a first-time homebuyer, I had many questions and uncertainties, but my loan officer and their team patiently guided me through the entire process, offering clear explanations and valuable insights along the way. The convenience and efficiency of Veterans United online tools further enhanced my experience. From uploading documents to tracking progress, their digital platform made managing the paperwork and logistics of buying a home a breeze, saving me valuable time and effort. I am now the proud owner of my first home. I cannot recommend them highly enough to anyone in search of a trustworthy and supportive partner on their homeownership journey. 10/10 highly recommend 🙏🏼

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything went great! Almost everything was done online which is super helpful. My team was very responsive and very helpful throughout this process. Everyone was great to work with. I would recommend them to anyone looking to buy a new home.

5 out of 5 Stars
Would Recommend

First Thank you to Jeffery, he was the first person I spoke with and was able to answer questions google could not explain, I appreciate how easy he was to understand and his willingness to help me even though their was no real obligation to me. I appreciate you Jeff.
Keagan thank you for always keeping us informed, lots of emails from you girl but all very much appreciated. You kept it organized and were very quick and efficient. I appreciate all the time you put in for me.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with Veterans United was a continuous breath of fresh air. They made what could be a long tedious process into a smooth and enjoyable drive to homeownership. The consistent updates and coherent communication is a testament of their dedication to the organizations unwavering customer service.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Overall painless experience and would 100 percent recommend to anyone.

5 out of 5 Stars
Would Recommend

I'm incredibly grateful to Miguel, Alex, and the Veterans United team for their exceptional support during our home buying journey. Their professionalism, expertise, and genuine care made the process smooth and reassuring. Knowing it was veterans helping veterans added a special touch to the experience. I highly recommend Miguel, Alex, and the team to anyone in need of mortgage services. Thank you for helping us achieve our dream of homeownership.

5 out of 5 Stars
Would Recommend

Fantastic service all the way through

5 out of 5 Stars
Would Recommend

This is our second home purchase with Veterans United and we won’t ever go anywhere else! They are always so easy to work with, so responsive when we contact them, and get it right for us every time. Thanks Veterans United!

5 out of 5 Stars
Would Recommend

Amazing team! 10/10 recommend! They helped us throughout the whole process and answered all the questions. Very professional and communication was super easy. They made sure we had everything in time for closing with no hiccups. Absolutely love this team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone we worked with at Veteran's United went above and beyond for us. As first-home buyers they were with us every step of the way to answer every question we had from simple to complex. Thanks to them we were able to purchase our new home worry free before we even moved into the area.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thankful for my realtor provided Michelle Killian went above and beyond for me!

5 out of 5 Stars
Would Recommend

Ya'll rock!!!! Thanks for being a tremendous source of information and support through the home buying process.We started this process a few years ago when we just were not quite ready. Veterans United supported us then and came through for us when we finally were ready.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was our first time buying a house and they made it so easy. Everything was broken down and explained. Nothing came up that was easily taken care of.

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5 out of 5 Stars
Would Recommend

I will highly recommend Joseph. If we ever buy another home we will contact Joseph. Love the flag. Great service Joseph, Thank you!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great working with this crew on my First house. We closed and I had the keys to get in the very next morning which happened to be my birthday. If you ever heard the phrase "Best Birthday ever" this fell into that category

5 out of 5 Stars
Would Recommend

I was minutes away from going insane with the title group we were stuck with; Joseph Sepulveda and his team stepped out from beyond their basic requirement's to assist, explain and engage with all parties to make sure the contract would go as planned. I was skeptical about Veterans United in the beginning, but I am beyond relieved and satisfied with their commitment to their employers. Exceptional! Thank you

5 out of 5 Stars
Would Recommend

There's a reason I decided to go with veterans a second time. Always great and easy to work with making the process smooth and easy for us. Would always recommend them to anyone looking to buy.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My Veterans United team was outstanding. They each were very helpful and had great communication. They guided us through every step of the way and we couldn’t be happier.

5 out of 5 Stars
Would Recommend

The whole team (Alea, Bailee & Keagan) were all so respectful, kind and had amazing help & advice to give us throughout our home buying experience. We loved having them during this process and they made it enjoyable and stress free.

More Reviews

See all 1,102 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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