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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,123

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

A couple of months ago we tried applying for a mortgage through a local mortgage company, and unfortunately it wasn’t the experience we were hoping for. We tried again 7 months later and it was amazing from start to finish. Beginning with Steven who helped use get ready for the pre-qualification process, to our Loan Officer Alea, down to Jeffery and Nicole who communicated everything that was needed throughout the process and heard us out for our timeline and needs. We closed on our home in about 26 days! We really do appreciate everyone in this team up in San Antonio with Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

First time buyer, good people easy to work with help when you need it.

5 out of 5 Stars
Would Recommend

Just an overall great experience. The team works really well with each other and was outstanding. I am wowed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This process was so easy and made the process stress free.Another shout out to Kris Santos as well. Another passionate employee that was extremely helpful

5 out of 5 Stars
Would Recommend

First time home buyers and the team was amazing! Communication was great from the very beginning until we closed. They answered all our questions and were helpful on homebuying journey.

5 out of 5 Stars
Would Recommend

The insurance broker called and said nobody will insure you in Texas.Uhhh...that's a problem.

5 out of 5 Stars
Would Recommend

Veterans united was amazing. I tried getting home loans in the past and was always told no without any help. Veteran’s united took the time to help me and walk me through everything and every crisis was met with understanding and patience. I will only recommend veterans united to any veteran in need. I will forever be indebted to veterans united because they gave me my dream. I was a homeless veteran and I promised myself I would get to this point but I never thought it would actually happen, but veterans united made it happen and I will never be able to thank the team enough.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My home buying process with Veterans United was excellent. I wanted to find a company I could trust with this process and Joseph and his team delivered on every level.

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5 out of 5 Stars
Would Recommend

About 5 months ago I embarked on the exciting journey of purchasing my first home, and I am incredibly grateful to have had the support of Veterans United Home Loans. From the initial consultation to the moment I received the keys to my new home, the team at Veterans United demonstrated unparalleled professionalism, expertise, and dedication to making my dream of homeownership a reality. As a first-time homebuyer, I had many questions and uncertainties, but my loan officer and their team patiently guided me through the entire process, offering clear explanations and valuable insights along the way. The convenience and efficiency of Veterans United online tools further enhanced my experience. From uploading documents to tracking progress, their digital platform made managing the paperwork and logistics of buying a home a breeze, saving me valuable time and effort. I am now the proud owner of my first home. I cannot recommend them highly enough to anyone in search of a trustworthy and supportive partner on their homeownership journey. 10/10 highly recommend 🙏🏼

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything went great! Almost everything was done online which is super helpful. My team was very responsive and very helpful throughout this process. Everyone was great to work with. I would recommend them to anyone looking to buy a new home.

5 out of 5 Stars
Would Recommend

First Thank you to Jeffery, he was the first person I spoke with and was able to answer questions google could not explain, I appreciate how easy he was to understand and his willingness to help me even though their was no real obligation to me. I appreciate you Jeff.
Keagan thank you for always keeping us informed, lots of emails from you girl but all very much appreciated. You kept it organized and were very quick and efficient. I appreciate all the time you put in for me.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My experience with Veterans United was a continuous breath of fresh air. They made what could be a long tedious process into a smooth and enjoyable drive to homeownership. The consistent updates and coherent communication is a testament of their dedication to the organizations unwavering customer service.

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,123 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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