I have never had the pleasure of working with such amazing people and am truly grateful for the experience that the employees had regarding completing my loan. They went above and beyond my expectations and were there for me any time day or night to answer any of my questions and walk me through the process. There were no suprises, no shady fees, and the employees were compassionate and helped me save money every step of the way. I highly recommend this company to all veterans who are looking to purchase a new home. As stressful as buying a home can be, I was constantly reassured and kept informed. They worked with me and my anxiety with compassion and understanding. They helped me save money on insurance and what I should expect to spend. Hands down, the best loan company ever.
There is a statement that Paul Perez used consistently ”I got you” and when he said it, I knew he meant it. He took care of me just as he would take care of his own family. He set me up with Lissa Navarro and Jennifer Lopez who also share the some work ethic as Paul. I felt like I was in good hands through the entire process. If you are a veteran and your looking to buy your forever home or looking to refinance it I would highly recommend Veterans United Home Loans San Antonio. To them you are not just another number or family!
We had been putting off refinancing because my husband and I travel a lot and just don’t have the time. I am so glad I reached out to Veterans United. Their staff is amazing! They made the process as painless and easy as possible! I have already recommended them to my realtor friends and will continue to recommend them to our military friends. When you are buying or refinancing; you need a company you can trust; and that would be Veterans United.
Do your research, read reviews and then contact, speak to and work with Veterans United. Within the first conversation you will unequivocally learn that this company operates on a totally different level as it relates to other companies. I interviewed multiple companies before choosing Veterans United, honesty , professionalism, communication, are three characteristics that precede a plethora of qualities that make Veterans United the quintessential personification of a Veterans Best Friend. Loyalty DutyRespect Selfless Service HonorIntegrity Personal Courage You get that and so much more with Veterans United.
I would HIGHLY recommend Veterans United to any vet. Be upfront/honest about your situation with your loan officer and your loan officer will tell you whether you're where you need to be or what you need to do to improve your chances of getting financed. My credit wasn't too bad so I didn't have many of the challenges others experience. Throughout the process, I didn't feel alone. Between Paul Perez and Jennifer Lopez, I had the support I needed to get to my closing date and get my family into the home we found.
Veteran's United in San Antonio has an amazing team who seamlessly worked together to ensure we had a great home buying experience. They expertly answered our questions and addressed any concerns we had in a timely manner. We received credits to offset fees and got great interest rate! We saved THOUSANDS of dollars with VU! And we closed escrow on time and had the loan funded the same day. VU also showed up to our closing at the Title company with gifts! I can't say enough good things about this company and highly recommend their services. Thanks VU for helping us buy our dream home!
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This was our second home buying experience leveraging our VA benefits, and our first time with Veterans United. Veterans United streamlined the entire process, including the Texas Veteran Home Loan application, and we were able to complete the application digitally, and upload required documents (encrypted) from home, as time permitted - no missing work or driving around to hand deliver documents. That said, anytime we needed to talk to our loan specialist or real estate agent, we could reach them, even after hours with any questions we might have had along the way. The entire team was great, and Jessica Palmer (Loan Officer) and Bobby Middleton (Real Estate Agent) were top notch, professional and personable. Highly recommend Veterans United to any vet looking to utilize their VA Home Loan benefits. V/RBranden H.MSgt (Ret)
VUHL, Jessica Palmer and Team are the best here in Texas! Jessica and her team made my wife and I feel at ease from beginning to end. We can not thank VUHL and Jessica enough for taking us under their wing and making this process so easy by explaining everything, to be understood by a couple that had never bought a home in the past. We are now in our beautiful home, we were able to celebrate Thanksgiving, Christmas and soon New Years 2018, and lets not forget of all the others celebrations and gatherings that will take place in this new home. THANK YOU!
