Jessica Palmer my Loan rep was great !!and everyone else including the Underwriting Dept worked with me as I gathered documents.
Unfortunately her Appraiser ( Lawrence Keys) almost caused the seller to walk away from the table with my Earnest money because of his lack of urgency. They typically have 10 days to get an appraisal done. He received the task on 19 Dec, it didn’t get done till the 4th Jan and then he didn’t submit the report till the 6th Jan, causing us to ask the seller for an extension . Luckily they granted us one and I closed on 10 Jan.
Response from Veterans United
Darryl. We are very happy to hear about your closing and that even though extensions were needed, you were able to close. Thank you for using Veterans United and we hope we can be of any assistance in the future.
Amazing experience. Jessica Palmer and her team did a wonderful job. They gave me timely updates throughout the entire process via phone, text, and email.I was referred to an awesome real estate agent (Bobby Middleton) who was a perfect match for me.The best part of all is that I ended up with a home, not just a house. My home is perfect for all of my families needs. It was everything I prayed for and more.Veterans United made the home buying process feel like a breeze.
Veterans United made the process of refinancing a breeze. Using their checklists and online document uploading system, it made the process so extremely simple. I'm more than happy with service they provided and have already recommended them to others. They will definitely be the first people I call for my next home purchase.
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We would recommend Veterans United to other Veterans homebuyers because they really take good care of you!! They make sure your documents are completed and on time!! They follow up with you and answer any questions you may have. They make sure your journey to buy a home is a great and excellent experience!! We are proud to be new homeowners, Thanks to Veterans United!! The Smileys 🥰❤️🥰😁😁😁😁
To all the veterans out there looking for a finance/loan company: VETERANS UNITED goes above and beyond their capabilities. They showed me compassion, sincerity, and honesty in their work ethic. They will never cease from their work and make sure that you have the best experience possible. My loan officer was Joseph Sepulveda and I highly recommend him not only from a financial perspective but from a personal one as well. He showed that he cares for his veterans and he will do everything in his power to get the loan that you deserve. Thank you VU!!!
