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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,056 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,056 unfiltered reviews

Starting on Page 23 of 15,136. Return to Page 1

5 out of 5 Stars

Excellent team work and guidance given by the staff at VU from start to closing

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

I have enjoyed conversations with him over the years, and have enjoyed seeing him and his team tackled a loan rapidly. He’s the best!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

Everyone was very helpful and quick with answering any questions I had.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

VU has been astounding. They really go above and beyond. They made the house buying process so seamless. My VU team was behind me every step of the way. I am grateful for all they did for me.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

3 out of 5 Stars

Commutation was an issue I’m sure the team was busy but if I’m told I’ll get an answer or call from someone or at some time and there is no follow threw it does not give me a positive feeling. Three was a lot of extra in my case that the team had not delt with before, so I’ll give a rate I feel is fair.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Photo submission from Matthew H.

We highly recommend Veterans United - they made two confused young adults into home owners!

headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

Veterans United made the home loan process feel straightforward, and Macenzie in particular was outstanding. Macenzie, Bailee, and Doug all kept everything moving in a way that felt easy and organized, and they were incredibly responsive, even being available on holidays. Any time I had a question, they answered clearly and precisely, which took a lot of stress out of the process. Communication was consistent, the steps were easy to follow, and I never felt left in the dark. If you’re looking for a lender who makes the process smooth and has people like these three who truly show up for you, I highly recommend Veterans United.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

John and the Veteran United home loan team made the refinancing so easy. It was great to work with them again.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Veterans United made something that seemed impossible happen. Absolutely love my new home. Thank you for all the wonderful members that helped me succeed in my goal.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

We worked with Jeremy Arnold through Veteran's United. Our experience was fantastic. He made the process so smooth and helped us every step along the way. He went above and beyond to make our buying experience a positive one. Veteran's United is a true blessing and we are so thankful for them.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Photo submission from Jylene E.

Veterans United made it super easy to even move out of our home state and we felt secure in our decision. Outstanding 24 Hour help and always answered our questions! We absolutely recommend VU!

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars

The entire team at VU goes above and beyond for veterans! My family and I could not have worked with a better organization. They treated us like family from day one and beyond closing
Thank to Mason, Kara, Ryan and the whole team at Veterans United for making our dreams of home ownership a reality!

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

My team has been nothing but professional. They are the bees knees.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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Experience first-hand why 361,253 homeowners give us a perfect score!

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5 out of 5 Stars

I started off with a local mortgage lender that struggled to navigate VA policies. I switched to Veterans United and couldn’t be happier.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

She went above and beyond to make sure this deal went threw!

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Exceptional service with Crystaline and her team, Jenny & Lindsey. This is my 2nd loan with VU & the reason I came back for this one. Simple, everything explained, questions answered & I did very little as they anticipated everything! I even recommended her to seller agent on this purchase as she said working with VU was a breeze!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Veterans United Home Loans is the best to get a home. We wouldn't go anywhere else. The team was easy to work with, got paperwork to us on time, and made the closing smoothly organized. Thank you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Bobby is the best

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

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