From the beginning of the home buying process and pre approval, Brandi walked me through all the numbers of how much I could be qualified for. She was very understanding of my situation and found a way to get me pre approved for the perfect home. Alea and Brittany made the entire process smooth with no hick ups along the way. I would recommend Alea’s team for anyone wanting to use Veterans United home loans! They are awesome!
When I started this journey I was uneasy on buying a home because there was so much that I did not know. It also didnt help that my last lender was unavailable on sundays during the crazy housing market rush because he liked to go hunting. Alea, Bianca, and the entire Veterans United team changed my perspective. They helped me get over my fears by being proactive, available, and understanding. What showed me that this team cares the most is since we've closed on my home Alea still reaches out asking if everything is alright and is still fixing things that aren't set. That's a leader, that's commitment, that's a lender. If you haven't given this team a bonus for all the hard work they've done getting this Sailor into her first home, you're behind the curve. Bless them NOW! They deserve it!! Thank you Veterans United.
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Kyle and his team were absolutely amazing! Knowledgeable, professional, personable and always quick to respond.This was by far the best home buying experience I’ve had…completely stress free! 5/5 stars, definitely recommend!! Crystal, my home buying concierge, was phenomenal! She checked in regularly and kept me up to date on the status of my loan. She even went above and beyond to send me all the info I would need to help me settle into my new home. She sent me information for all of my utilities, internet, nearest VA medical center, nearest DMV, grocery stores and restaurants. Wow!
The utility companies recommended by the concierge were inaccurate. I spent quite a long time researching the service providers for our house. Also when going thru the to do list leading up to our close date, we were never able to go back and review any of the documents after we had read them once. I think they should remain available to be viewed at anytime.
I had the most awesome team for our first time home buying experience. Brittany Kendall, Kara Lee, and Alea Schuyler. My husband was mostly out of the area while they helped me navigate the waters of all that needed to be done. They even kept me giggling as we traveled across multiple states to our new home in San Antonio. I felt very at ease and comfortable from the start of the home loan process and even after. I loved how they checked up that everything went smoothly our first night in the house. If you are moving to the San Antonio area. I hope you get lucky enough to have the team i had also. You will be in for a treat. Definately recommending to everyone I know. Back to cleaning and unpacking!
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We had quite a unique situation that we told Kyle about right away. He told us it was a challenge but he would do everything to try and make it work. He never came back and said he couldn’t do it and went over and beyond to help us when we don’t think anyone else could have. Also, Kyle and everyone else at VU were so kind, always reached back out to us immediately but usually never had to because they usually contacted us first. So impressed with them and there are no words for how much we would recommend them.
A huge shout out to Alea, the entire Veterans United team and especially to Britney. Each and every one of you made our experience as easy as can be. You go above and beyond for your veterans and their loved ones. Thank you for the gifts at closing and the beautiful sign that is adorned for all whom visit Casa Barton. God Bless!
