Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,043 reviews
827 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,043 unfiltered reviews

Starting on Page 20 of 15,135. Return to Page 1

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars

Ryan was especially helpful and always responsive to any questions we had. When we had any issues, he was always available to support us and made the process easy from beginning to close.

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Photo submission from Brian W.

Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Very easy to work with. They kept the process streamlined and easy to follow to a quick easy close for our new home. I highly recommend them.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

Ready to see for yourself?

Experience first-hand why 361,240 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Nick Kundurt is extremely helpful and on point. Communication, honesty, and truly great to work with. No gimmicks, just pure truth to better serve you. Him and his team are great at what they do. I have my forever home because of them. Again, THANK YOU

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

Stephan and his team did a great job. This is our 2nd home we have bought with VU and would use for our next as well!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Photo submission from Karen W.

OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Veterans United was great! My team was there to help me through the whole process. They made it easy & as stress free as possible! Thank you for all your help to purchase my new home. Highly recommended!!

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

Everybody I worked with was top notch helped me with any problems I had. Cheerfull and helpful, very capable. I will use them anytime and recommend them to everyone.Big thanks to all of the staff with my mortgage. everything was flawless.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

We closed easily, with no stress, on our dream home! Our Veterans United Loan Officer, Matt Landis is the best!!!
I am happy with the terms and never imagined things would go so smoothly.
I am totally happy we chose Veterans United.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

4.5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

Way smoother and less stressful than I expected. I just answered all their questions, turned in my paperwork, and before I knew it, I was moving into my house. I still cant believe how easy it was. I will recommend this to all veterans.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

0.5 out of 5 Stars

I had no information no numbers no clue what was going on and what dayUltimately did not have enough money off the numbers that I was given the team from Veterans UnitedAlthough I own the property now, I still am confused about every single portionMy insurance was not paid. It was canceled because they did not issue a check in time.
The purchase for the house was made before I was made aware
The cash for closing was incorrect entireThe agency they used for assessment was a particularly expensiveThe entire process was unclear the team seemingly through random numbers and paperwork, and I have to do everything the entire process myself or at least step in to make sure that everything was correct

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

This was my first home purchase, and while the journey came with its fair share of challenges, I couldn’t have asked for a better team to guide me through it. Every step of the way, they were knowledgeable, responsive, and incredibly supportive. No matter the obstacle, they worked diligently to ensure everything stayed on track and that I was able to close as smoothly and efficiently as possible. I truly appreciate the dedication of Rob Weigand, Aaron Bowen, Miles Cheatum, Nico Codemo, and the entire team. I highly recommend them to anyone!!

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars

The service I received was above and beyond what I was honestly expecting. Every step explained over the phone and in writing.I am proud to have contacted the entire team with outstanding results!!

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Photo submission from Liroy G.

I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

1.5 out of 5 Stars

The reps over promised and under delivered. I was charged fees for a concierge that did much of nothing. Also, the entire purchase as a FIRST TIME HOMEBUYER AND A DISABLED VETERAN was stressful and frustrating. I’m stuck with a home that should’ve been listed as ‘AS IS”. Highly disappointed. It’s been a month and I still can’t move in.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top