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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
453,368 reviews
726 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 453,368 unfiltered reviews

Starting on Page 2 of 15,113. Return to Page 1

5 out of 5 Stars

The entire team was amazing and made this as easy as I think it could be. Wes, bless his heart, and I have been trying to make this happen for over three years and he hung in there with me.

headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Dorian and his team were amazing through the whole process and willing to help out with everything.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

As always, John Parker & his team did an outstanding job of getting our VA loan through, funded & closed in record breaking time! Minimal hassle (none), always available & always accurate throughout the entire process from start to finish! Whenever we call John, we know we’re going to get exceptional service.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Ashlyn Cupp

Loan Officer: Ashlyn Cupp

NMLS# 2105531

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5 out of 5 Stars

My second time using Veterans United and they again don’t miss, don’t play, and is such a great company and full of hard workers!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

They made it quick and easy

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

5 out of 5 Stars

This was my second time using Veterans united. They are amazing to work with. Very easy to work with and very professional.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

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Experience first-hand why 360,654 homeowners give us a perfect score!

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5 out of 5 Stars

This entire process from start to finish was streamlined. Everyone I worked with was extremely professional and efficient. I would 100% recommend. Thank you to our team.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

There were a few bumps in the process, but working with the team, we were able to overcome them.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

I never even imagined that I could be so stressed free after the signing of all the paperwork and trying to back out a couple times. My team was awesome and my Loan Officer Justin Minard kept telling me to just let him get me across the finish line and he did just that! I felt like Kirk Gibson hitting a walk off Homer in 1980 World Series. Thanks to all of you! I'm making improvements already and bringing the property value up. 😎

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars

Overall, Veterans United has been awesome! They're competitive too.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars

Veterans United Home Loans made the process of buying our first home so easy! Bobby was absolutely amazing throughout the process and was very helpful. We are very satisfied with how everything turned out and we will recommend Veterans United Home Loans to others looking to purchase a home. Thanks Veterans United Home Loans and special thanks to BOBBY!!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars

They team who worked with me were outstanding! Friendly, professional, and one what the hell they were doing.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

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