Tyler was fine. He tried but he was absent for a decent amount of time so I ended up working with Chris Hill. Chris was terrible, every conversation I had with him held a tone of condescension and arrogance. He was full of flattery and lip service but I did not feel once that he actually cared. He told me during one phone call "I dont care if we keep your business" additionally, talking with my realitor, Chris's attitude was similar talking with others as well. I Don't think he should be in a position where he deals with customers. Finally, underwriting took so long to start my file, we ended up closing 2 weeks after the initial closing date. The whole experience was very frustrating. Next time I mortgage a property I will not use this company.
A great experience5 . Wonderful people.
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
Great Job all, thankful for great technology and helpful videos and digital signing and was also greatful for my job that used Tech like Linking Paylocity my works pay consolidator. Makes loans much easier.
Fabulous! We appreciate the entire team effort in going through the loan process! We enjoyed working with Ryan, Derrick, and the other members of the team. Thank you for a successful and smooth process!! Highly recommend!
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Brad was excellent. Very knowledgeable. And went above and beyond to ensure all our needs were met.
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
This was the most amazing experience ever! The whole team worked together and made my wife and I feel so at ease throughout this potentially stressful adventure. I was me to the whole buying a home process so naturally I worked about everything but My Team of experts came threw for me on every question and concern. My wife and I are forever grateful for Veterans United for helping to make our dream come true. Thank you all so very much!
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
