Miguel and Alyssa were amazing throughout the process. Anytime I had questions or concerns, they were prompt and there to answer and put me at ease.
Mike was amazing. Just made the entire process easy to understand, was rooting for us and really in our corner. He just went above and beyond to make sure we were taken care of and understood everything. Thank you so much! I'm really glad we got to work with him.
The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!
Dorian, was great and easy to work with. He kept us informed throughout the process. He provided us with updates and made our process so easy. I would definitely refer family and friends to Veterans United.
Already recommended to my sister.
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Outstanding service
My experience with Taylor and his team was outstanding. He is very professional yet able to maintain a personal connection. Listen to my needs and help me understand what was possible.
Everyone was responsive and kept me informed. All forms were easy to access.
Too many repeat requests for documents that have already been submitted
I am not as tech savvy as some, and they really helped me move the process along. I’m very grateful for all their patience
Josh and the team at veterans united put in a lot of time and effort for my home loan, we’re always helpful and made the experience very stress free I would always recommend them.
We were treated with the utmost respect & they were very patient & willing to answer every question we had, couldn't ask for a better team to help with the Home buying process
Brant Baxton was amazing!!! He explained everything to us and made our home purchase very easy. He always answered my calls which I never expected. He lwent above an beyond and I will recommend him to everyone. He even sent us a bark box which was a total surprise that we LOVED!!!We also had the experience of working with LeAnn Justis I'm sorry to say that I did not enjoy working with her nor did the title company we used. She waited till the last minute on a few very crucial things that delayed our closing. He emails to us and the title company using her BIG LETTERS shouting at us were very offensive. I did not enjoy working with her and at the end Brant came in and saved the day.
My loan officer, Brandon, lied and didn't do his job correctly, and here I am, over 2 months after my loan closed, cleaning up the sloppy job. I will never do business with this company again, and I will warn anyone I speak to against using this company. Previously, I had suggested you to people, and two of my children have used you to buy homes. Lesson learned. Buyer beware!
Whitney was good to me was very respectful and responsive in a timely manner if it was phone or email she was great to meNick was alright he was responding more often as we got closer to closing however prior to him I had to reach out to Whitney several times to get a response back from himWho ever is in the underwriting department ought to be fired for gross negligence and incompetence of doing there job, I can understand going in underwriting 2-3 times however it’s was consistent process of “underwriting: we need this document I submit it…underwriting: oh we need this now I submit more paperwork underwriting: oh this won’t work now we have to go this route I resubmit more paperwork and documents underwriting: oh we need this resubmitted”It’s almost as if they they were acting as if they did not have have a check list to go off from this type of back and forth caused for delays in processing and paperwork and it ended up costing me more money.I am fortunate enough that I was able to live with my parents during this process however if that would not had been the cause I would have ended up living out of my vehicle or not being able to make the cost of closing due to having to get extensions on apartments or getting hotels. So unfortunately I am sorry that Whitney and Nick are going to be dealing with the back last but unfortunately the underwriting team completely dropped the ball. I would never recommend this process to anyone I know.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
The whole team did a fantastic job on getting my mortgage completed in a timely manner.
During my three home purchase transactions with Veteran United, I have consistently experienced a seamless and expedited process. Notably, the most recent transaction concluded within a mere 30 days, from the initial inquiry to the transfer to the mortgage broker for final processing.
I’d like to give my appreciation to the VA team that I was given! Every individual that I had contact with were all very professional, polite, and beyond helpful.If I may, I’d like to give a special thanks to both Corey and Melissa. Both team members answered every question no matter how many times I had already asked that same question….both made a very stressful time, a lot less stressful. Both individuals, as well as everyone else I had contact with deserve to be applauded and noticed for their hard work and dedication! I’d recommend these team members to anyone that I know!Thank you again!
