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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,621 reviews
890 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,621 unfiltered reviews

Starting on Page 2 of 15,155. Return to Page 1

4 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

This was the most smooth and easy fast transaction working with Veterans United Home Loans to buy a house. Always looking out for you and checking on you to see if you need any help or updates. Even looking out for setting up insurance and services.

headshot image of Michele Young

Loan Officer: Michele Young

NMLS# 408897

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4 out of 5 Stars

Every home buying situation is, I think, unique. We presented a scenario that is not only unique, but risky. Didn’t seem to be overly cumbersome to the team VU put together. The only thing I might complain about is the difficulties of time, as we purchased our house from overseas and only had about a 6 hour window that we could all communicate with each other in real time, which neither VU nor I control.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars

The whole team that I worked with was amazing. I would recommend them to any one looking to use a VA Loan.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

The whole team was amazing from the start! As soon as I did a short inquiry, VU reached out and started rolling the process. It really was a painless and seamless experience!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Craig and Kayla are absolutely amazing! From the very beginning, they worked diligently on my family’s behalf and truly went the extra mile to help us get into our first home. They did their homework by researching, advocating, and using every resource available to make sure we had the best possible opportunity.Throughout the entire process, they made sure I understood each step and encouraged me to ask as many questions as I needed. And trust me, I had a lot of questions! They were always patient, kind, and willing to explain everything clearly.Even after everything was finished, their support didn’t stop. Craig and Kayla are not only incredible professionals but also genuinely caring people. I’m so grateful for them and highly recommend this amazing team to anyone looking to buy a home. Truly an AMAZING team!

headshot image of Craig Bennetch

Loan Officer: Craig Bennetch

NMLS# 2497379

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5 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Mason and his team went over and beyond excellent thankyou again great job

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

I had two or three people working with me at every step of this process of buying my first new home. I’m sure without their help I would not be able to do it all along so thank you for all the help I received and I will tell all of Veterans about my experience with you guys.. thank you

headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars

What an exceptional experience! Top to bottom, beginning to end. Ryan and Co. checked in with me throughout the home buying process. We were near the finish line multiple times and ran into hurdles, but the group was composed and improvised for each unexpected event. I really appreciate and am totally grateful for having such a committed group of people supporting me in purchasing my first home in New York. Thank you Ryan! Thank you Veterans United!

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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5 out of 5 Stars

I am beyond impressed with the care and consistency from my VU team! As a first time home buyer I my worries were swept away with the support and timely responses!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

It has been a pleasure working with you as always. Thank you so much!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars

The team was great very informative and spot on when I needed any questions answered. Thanks again.

headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Tyler and his team are very great at what they do. Whether it’s during business hours or out. I never had a question left unanswered. I will 100% recommend anyone to veterans united.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Tom and his crew were Awesome. Everything moved along without any issues. Everyone was available to answer questions at All times. Thank You. This our Third home purchase with Veterans United.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

My experience with Veterans United Home Loans was absolutely outstanding from start to finish. As a homebuyer using a VA loan, the entire process felt smooth, organized, and stress-free thanks to their incredible team.Joe K took the time to explain every step of the process, answered all of my questions quickly, and made sure I understood everything along the way. Communication was excellent, and I always felt supported and informed throughout my home buying journey.What really stood out to me was their professionalism, efficiency, and dedication to helping veterans become homeowners. They truly care about their clients and work hard to make the experience as seamless as possible.Thanks to Joe K and his team, I was able to successfully close on my new home, and I couldn’t be more grateful. I highly recommend Veterans United to any veteran or military family looking to purchase a home. They made what could have been a stressful process an exciting and rewarding one!

headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

I’ve dealt with Amy from the beginning, she and the team have exceeded my expectations every time. I constantly receive mail and text messages about refinancing and what I can get etc. I trust Amy to the point I just send a picture of the letter and let her tell me if it’s junk or not. I never will work with another lender as long as she is in the game

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars

Fantastic company from top to bottom.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

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