Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Holly is the best loan officer we have ever dealt with!! She goes way above and beyond for us!! I will recommend her to everyone I know that is looking for a loan officer in their house purchase and selling!! She is the absolute best ever!!!
Veterans United did a fantastic job. The team concept truly works because there is always someone available to correspond with to get things done. I went from Pr-qualification on Veterans Day to closing in Mid-January.
I have already recommended VU to several people
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Great experience from start to finish.
Man I love Alex that’s my GUY!Donovan!
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Overall, it was a great experience. Everyone we worked with were outstanding all throughout the process.
Great customer service. Awesome Communication. Very helpful.
Drennan and his team worked with a high level of diligence to close this transaction. He was always available when myself and the client needed him and he is Loan Officer that I would definitely look forward to work with again in the very near future.
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Sam and his team are the best to work with full stop! I cannot recommend him enough, so honest and helpful. Great mortgage company and even better people!
There is so much to say, honestly. Nathan Bitner and his team have made purchasing our new home and refinancing it for a lower rate so easy. They have everything set up in one spot, and if you have any questions (I have a lot of questions), they are always right there and quick to answer. They are not pushy, but they do give you reminders about deadlines, and they work with you if you have something going on. That being said, we were on vacation in Matagorda fishing, and when we got back and closed on our new home, the first package we received was a congratulations present from them, which was a very cool tacklebox signifying the vacation we just had. We laughed and absolutely loved the gift. They are the easiest people to work with, and they are so very nice and knowledgeable. I can't thank them enough for being there for us with our very first home.
Amazing job, handled things when the realtor didn't/couldn't
I want to thank everyone that was involved. We appreciate you all. From the bottom of our hearts. You have made one of our most wanted dreams come true. Thank you for making sure we have a place to raise our brand new family.
For the second time in 5 years the folks at VU served this veteran with great skill and support.
Everyone I worked with was great! The team made me feel like getting me this home was more than just their job. I am glad that I had the opportunity to work with the Veterans United team and had some great conversations along the way!
