I had a terrific experience with Veterans United. I can't thank VU and Alea Schuyler enough. I never thought I would buy a house, and I was so ignorant about so many parts of the process. I didn't just get a great loan through VU; I got a lot of hugely important education. Thank you Alea and everyone on the VU team for your patience, kindness, clarity, forthrightness, advice, and friendship.
The mortgage industry is now a virtual model, which can be concerning to cyber-security-conscious customers. Kyle and his team are very responsive to inquiries, making the process easy to navigate. The communication (call-backs, email, quick responsiveness) makes all the psychological difference in adapting to the model. :)The customized doormat is a GREAT touch!Well done, and I will recommend VU to fellow vets.Best,
Rey Gonzalez
We had a fast closing. We hit a few snags in the process (not by the lender) and since this was my first time purchasing I didn’t know what was happening. I felt the loan team and VU did a good job from paperwork, signatures, website, texts and email communication and overall simplifying this somewhat tedious and important process. *It would be nice to know how to improve my APR next time. Otherwise it was a great experience.
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When we decided to purchase our “forever” home and selected Veterans United, we had no indication the individuals would be so friendly, supportive, and present such a unwavering experience. All staff we interacted with were friendly, responsive, and made a stressful home buying experience effortless in every step of the process.We are so grateful for the VA benefit and for the staff at Veterans United.
Great experience during the home buying process. This is my fifth house in the last 20 years and this was by far the best, easiest and user friendly process. My agent was always available to answer any questions we had and explained everything in a way that would make sense to us. I would recommend Veterans United to my Friends and Family.
