I think the process was very trying on me and my realesate agent at best, always something different you wanted and more money,
Response from Veterans United
Hi Billy,
I’m sorry to hear how stressful this process felt for you and your real estate agent. It can be incredibly frustrating when it seems like requirements keep changing and costs continue to come up along the way.
That’s not the kind of experience we want for our borrowers, and I understand how that uncertainty can make the process feel overwhelming.
If you’re open to it, I’d like the chance to learn more about what happened and provide some clarity. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com so we can talk through your experience together.
Sincerely,
Claire S., Client Relations Manager
Quick fast, to the point. Easy instructions closed in a 4 weeks! Yall rock!
Phenomenal Customer support from start to finish. I had a lot of questions, they had all the answers.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
They went out of their way to assure us and help us as new home buyers. They didn’t get upset with how tedious the questions were and made it feel like we could trust them in the process. Thank you to my team who helped me and my significant other buy our first home. Thank you Courtney and Kyle.
This is my second time utilizing Veterns United and will continue to utilize them for any home buying needs!
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Experience first-hand why 363,390 homeowners give us a perfect score!
My overall experience was amazing! The customer service was exceptional! The process was clear, fast, and smooth. I was updated and explained everything every step of the way!
I’m out of state and this was smoother than when I bought a house in the state I was in!!
Veterans United and the people I worked with were AMAZING!!!
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
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Experience first-hand why 363,390 homeowners give us a perfect score!
They made the process quick and easy with extremely fast turn around times! Not an ounce of issues!
I would recommend Veterans United to my friends and family because Joe Choi and his team were fantastic though out the entire process. I was with another loan company before and I didn't feel my mortgage was safe with them so I came back to Veterans United Home Loans and lowered my rate and payments. I will stay with them from now on out.
Veterans United made the whole process easy. Don and Rachel went well above and beyond. Kayla was awesome as well. She got the ball rolling and was super helpful. Rachel and Don were absolutely the best. If I had questions I got answers. They both kept me in the loop on where everything was and what the next steps would be. Hands down a perfect team.
Everyone we worked with was amazing! Happy to have another great experience with VU.
Thank you all so much. I’m forever grateful for your help and guidance through this process and was very easy home buying experience.
