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San Antonio, Texas Reviews

Unedited and unfiltered reviews from Veterans and military families

1,123

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.9 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,123 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am sharing the comments I left in our survey with Veterans United.
Our whole experience with Veterans United Home Loans has been exceptional! We had super quick responses to our questions and concerns. There is a true feeling of care and desire to help. It goes beyond the feeling of having help just because it is their job, but that there is a real desire to make owning a home a possibility for people. They went above and beyond their jobs with us. We had a need to expedite our closing and they worked so much to make our closing possible. Thank you all from the bottom of our hearts for making this home possible.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Best decision ever. It was a seamless process from start to finish. It's good to know that even after closing they're available to answer any questions.

5 out of 5 Stars
Would Recommend

Highly recommend. I am a USAA member but decided to go with Veterans United. Very glad I did. They make the whole process easy and less scary than you might expect. They have a team that is ready to help and answer questions every step of the way

5 out of 5 Stars
Would Recommend

Everyone was so friendly and courteous. They were very helpful with all my questions and concerns. They were very informative on all the steps of my loan process. They worked as a team to complete the job and always had somebody working hard on my loan from start to finish. I would highly recommend Veterans United.

5 out of 5 Stars
Would Recommend

Alea was so kind and helpful when first speaking to us when we were
starting the process of wanting to purchase our first home although we were having doubts if we were really able to. She made sure to get us into our home and I am forever grateful.

5 out of 5 Stars
Would Recommend

United Veterans was very helpful and made the home buying process smooth.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you are in the market for a new home. I would definitely recommend that you give veterans United a call. It would save you lots of hassles and you will be well taken care of and treated with respect

5 out of 5 Stars
Would Recommend

We came from another lender and after fixing some issues we had in our side, we applied with Veterans United, and aince we talked with Alea our loan specialist, we had a wonderful experience.

5 out of 5 Stars
Would Recommend

Our realtor, Bruce Balfeur, was an all-star! He is laid back when it comes to you looking at homes. If you have a home that you want to see, he’ll make it happen. But when you find that home you like he flips a switch and becomes all business. He’s a master at his craft. Bruce has been in the game for quite some time, and it shows! Thanks for all of your help Bruce. We were blessed to have found a realtor like you.

5 out of 5 Stars
Would Recommend

Veterans United put me and guided me down the right path to home ownership. Start to finish very professional and personable....

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Just overall veterans United an amazing resource for anybody buying a home they made my experience painless and not a lot of stress considering I was expecting quite a bit. Awesome company great employees!
Thank you to everybody great job done!
Very satisfied customer🇺🇸

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Honestly, nothing but positive things to say about the great VU team! They made the whole process so much better, especailly for my family as first time homeowners!! Thank you!!

5 out of 5 Stars
Would Recommend

Alea was absolutely AMAZING throughout the whole process! She kept me updated from start to finish, and made sure I was CTC by the time I told her I wanted to be! I absolutely love her for how easy she made this process for me!! Thank you sooooo much Alea! If I could do it all over again I would change nothing!!!

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5 out of 5 Stars
Would Recommend

Just a big thanks to the whole Veterans United team. Very happy I chose to work with Veterans United and also would be very happy to work with them again.

5 out of 5 Stars
Would Recommend

Veterans United goes above and beyond to help veterans get into a home.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I've heard sotries about how horrible buying a house is, but this team made the process seem like it was the same as buying a new TV. I've learned a lot that I didn't know before because of the knowledge and dedication the team gave me during the purchase, and I'm sure they give everyone the same treatment they've shown me.

5 out of 5 Stars
Would Recommend

This was truly and amazing experience!!! Thank you!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I’ve already passed their contact info to a few of my friends

5 out of 5 Stars
Would Recommend

This company is straight to the point and quick to help. In the military moving from state to state is hard enough. With Veterans United, not worrying about your loan process is a big weight off the shoulders.

More Reviews

See all 1,123 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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