They help me through the process but it’s so hard to contact them. I almost lost the house because they take so long to give my Loan approval. I would recommend it but I think they need improvement to communicate with the builder.
Everyone was very helpful and always so quick to respond.
This is not my first mortgage and not my first with Veterans United. I'm not sure if was the team that was assigned to me was that awesome or if Veterans United improved their process that much. The process was streamed with an awesome web interface. Everything I needed to do was updated in real-time and I was able to submit online.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
The entire team was outstanding. Ellis was extremely helpful and knowledgeable. Katie was a true MVP making sure everything was seamless and smooth through the entire process. Amazing Team!
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The entire team was just amazing. They kept me informed every step of the way. Alan, David and Briana are amazing folks.Keisha Thompson
Amber was super great and was able to answer all my questions in a very timely manner!
Stacy, Sarah, Holly, Yolanda and my entire team was phenomenal. This was my first home purchase and I’m very happy that it was with veterans United home loans.
Absolutely, Jeremy Arnold is amazing to work with made my home buying process so easy and stress free on me. 10/10 would recommend him to anyone wanting to buy a house
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
The whole process was so quick. I shouldn’t waited so long to apply.
We worked with Veterans United for several months, starting back in spring 2025, originally planning a move in early 2026. Our timeline accelerated, and their team handled it exceptionally well.One of the biggest challenges was selling our Alaska home, which had a 2.5% VA loan through Veterans United. Their team guided us through the loan assumption process, allowing another veteran to assume the loan. This not only helped the buyer, but it allowed us to capture a premium on our home and move forward smoothly.The coordination was excellent — we closed on our Alaska home and then closed on our new home in Washington just two days later. That kind of timing doesn’t happen without a strong, experienced lender behind the scenes.Our loan officer, Katie Smith, was professional, responsive, and on top of every detail throughout the process. She made a complex transaction feel manageable and kept everything moving.If you’re a veteran navigating a sale, a VA loan assumption, or a cross-state move, Veterans United truly understands how to make the VA system work for you. Highly recommend.
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Very easy to work with and very responsive to my questions.
Had a great experience with our home buying team, they kept us on track and helped us every step of the way! We knew the home buying experience could be daunting but they answered every question and provided us with everything we needed to accomplish our goal. It was a relief to know we had a team to help us every step of the process.
VU made it really easy to for my to understand what I needed to do.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
