The entire staff of Veterans United was very knowledgeable, helpful, and caring, they all worked hard to ensure if I had a question that it was answered and they address all my issues and concerns quickly. My transaction was seamless, and I would use Veterans United again and recommend them to my family and friends.
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
You were there every step of the way
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My team was amazing. Answered my questions in a timely manner and always communicated with me. I truly have had a wonderful experience in a moment where I was terrified to do this alone thank you. You guys have a wonderful day.
As first-time homebuyers, my wife and I expected the home buying process to be stressful and difficult, but Aaron and Jordan completely changed that belief. They were extremely responsive, informative, and always took the time to explain everything clearly. They didn’t just treat us like clients — they spoke to us like family, which made a huge difference during such an important moment in our lives.Any issue that came up, Aaron and Jordan handled it quickly and professionally, giving us confidence every step of the way. Because of them, the entire process felt smooth and manageable. I strongly recommend Aaron and Jordan to anyone looking for a loan officer who truly cares and goes above and beyond.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
David and Rae were awesome in every way
From start to finish, Moya and her team were helpful, polite and professional, just a pleasure to work with.
My loan team was trustworthy, reliable, and efficient from start to finish. Their communication and follow-through gave us peace of mind during a process that can otherwise feel overwhelming. We initially considered going with a different lender, but their lack of communication—missed callbacks and no updates—made the decision easy. Choosing this team was absolutely the right move, and we’re so glad we did. Highly recommend Veterans United Home Loans. Our loan officer was Tony Stephenson. He was absolutely outstanding. He was incredibly communicative and made the entire loan process feel so much easier and less stressful for us. Tony truly went above and beyond—always available to answer questions, even after hours, to ensure everything stayed on track and on time. We always felt informed, supported, and confident throughout the process. We couldn’t have asked for a better experience and highly recommend working with him.
Veterans United made my VA home loan experience smooth and stress-free from beginning to end. The team was responsive, knowledgeable, and truly supportive throughout the entire process. They took the time to explain everything clearly and made me feel confident every step of the way. As a veteran, I felt genuinely valued and cared for. Because of Veterans United, I’m now a homeowner, and I’m incredibly grateful. Highly recommend to any veteran looking to buy a home!
The process was fast and convenient. The staff was very helpful, friendly and knowledgeable.
My overall experience left a lot to be desired!
Response from Veterans United
Hi Lauren,
I’m sorry to hear your experience left you feeling this way. That’s not what we want for anyone, and I appreciate you taking the time to share your feedback.
If you’re open to it, our Client Advocate team would be glad to listen and learn more. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S.
Client Relations Manager
I would definitely recommend the VA for a home mortgage, but ask for Ross Mc Clanahan, he will guide you in the right direction.
Veterans United is the best. If you are looking to buy, I highly recommend them. They go above and beyond.
For a first time homeowner, Kevin Reichert along with other members of the team made my transition from a renter to a homeowner truly amazing. Anytime I had a question, it was answered in a timely manner. With God, United Veterans made my dream come to a reality. Now I'm sitting back and enjoying the beautiful view. THANKS AGAIN KEVIN REICHERT
It was not clear that the payment would remain the same even if I prepaid and that I would just be shortening the life of the loan.
The entire team from Brandon, Charlie, Missy,Lauren, and Michelle were allll Fantastic. Helped me get my credit scores to point needed to then move along to the amazing loan team.Michael was also a very amazing realtor recommended by veterans united. Overall loved the entire experience. Thank you!
