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San Antonio, TX Reviews

See why we’re rated 5-stars!

 
4.9 out of 5
Average Customer Satisfaction Rating
1,383 reviews
323 new reviews submitted this week!
99.1%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,383 unfiltered reviews

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5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Just an overall great experience. The team works really well with each other and was outstanding. I am wowed.

5 out of 5 Stars

Kyle Rutkoski and Brittany Ross make a great team. They were great, easy to get a hold of with questions. Always kept in contact with updates. Thanks guys

5 out of 5 Stars
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5 out of 5 Stars

Highly satisfied with Veterans United, but more specifically with Jospeh and his team! Every step was super smooth and easy due to the amazing communication. Jospeh and his team were incredibly professional and they made the entire process a breeze! I appreciated their explanations and quick responses to any question I had. I would recommend them to all veterans thinking about purchasing a home!

5 out of 5 Stars
5 out of 5 Stars

This process was so easy and made the process stress free.Another shout out to Kris Santos as well. Another passionate employee that was extremely helpful

5 out of 5 Stars

First time home buyers and the team was amazing! Communication was great from the very beginning until we closed. They answered all our questions and were helpful on homebuying journey.

5 out of 5 Stars

The insurance broker called and said nobody will insure you in Texas.Uhhh...that's a problem.

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5 out of 5 Stars

Veterans united was amazing. I tried getting home loans in the past and was always told no without any help. Veteran’s united took the time to help me and walk me through everything and every crisis was met with understanding and patience. I will only recommend veterans united to any veteran in need. I will forever be indebted to veterans united because they gave me my dream. I was a homeless veteran and I promised myself I would get to this point but I never thought it would actually happen, but veterans united made it happen and I will never be able to thank the team enough.

5 out of 5 Stars
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5 out of 5 Stars

My home buying process with Veterans United was excellent. I wanted to find a company I could trust with this process and Joseph and his team delivered on every level.

5 out of 5 Stars

About 5 months ago I embarked on the exciting journey of purchasing my first home, and I am incredibly grateful to have had the support of Veterans United Home Loans. From the initial consultation to the moment I received the keys to my new home, the team at Veterans United demonstrated unparalleled professionalism, expertise, and dedication to making my dream of homeownership a reality. As a first-time homebuyer, I had many questions and uncertainties, but my loan officer and their team patiently guided me through the entire process, offering clear explanations and valuable insights along the way. The convenience and efficiency of Veterans United online tools further enhanced my experience. From uploading documents to tracking progress, their digital platform made managing the paperwork and logistics of buying a home a breeze, saving me valuable time and effort. I am now the proud owner of my first home. I cannot recommend them highly enough to anyone in search of a trustworthy and supportive partner on their homeownership journey. 10/10 highly recommend 🙏🏼

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Everything went great! Almost everything was done online which is super helpful. My team was very responsive and very helpful throughout this process. Everyone was great to work with. I would recommend them to anyone looking to buy a new home.

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Experience first-hand why 1,222 homeowners give us a perfect score!

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5 out of 5 Stars

First Thank you to Jeffery, he was the first person I spoke with and was able to answer questions google could not explain, I appreciate how easy he was to understand and his willingness to help me even though their was no real obligation to me. I appreciate you Jeff.
Keagan thank you for always keeping us informed, lots of emails from you girl but all very much appreciated. You kept it organized and were very quick and efficient. I appreciate all the time you put in for me.

5 out of 5 Stars
5 out of 5 Stars

My experience with Veterans United was a continuous breath of fresh air. They made what could be a long tedious process into a smooth and enjoyable drive to homeownership. The consistent updates and coherent communication is a testament of their dedication to the organizations unwavering customer service.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Overall painless experience and would 100 percent recommend to anyone.

5 out of 5 Stars

I'm incredibly grateful to Miguel, Alex, and the Veterans United team for their exceptional support during our home buying journey. Their professionalism, expertise, and genuine care made the process smooth and reassuring. Knowing it was veterans helping veterans added a special touch to the experience. I highly recommend Miguel, Alex, and the team to anyone in need of mortgage services. Thank you for helping us achieve our dream of homeownership.

5 out of 5 Stars

Fantastic service all the way through

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